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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4301-4310 out of 6134

A

Anonymous

04/16/19

5 out of 5

Reunión de Asociación para las personas discapacidad auditiva

What do you like best? Velocidades, Buena imagen, mis gentes se mantenga muy contento con la navegación por tiene buena calidad. Ya que me gusto mucho de este programa ZOOM Todos What do you dislike? el que menos tiempo, solo dura 40 minutos.. dificultad dinero para comprar paquete. Me gustaria tene mas tiempo y minimo 3 horas para poder reunir Recommendations to others considering the product: NA What problems are you solving with the product? What benefits have you realized? ...

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A

Anonymous

04/16/19

5 out of 5

Ease of Use

What do you like best? It is so easy to use. I use it almost daily. What do you dislike? There is nothing to dislike. I have used it for several years and have not had any issues. Recommendations to others considering the product: It is well worth the money What problems are you solving with the product? What benefits have you realized? How much better it is to see the other persons face.

A

Anonymous

04/16/19

5 out of 5

Zoom is the answer when it comes to video conferencing!

What do you like best? Zoom is great because not only is it a simple and quick to use video conferencing tool, but it has many added features to it. One of these features that has been a tremendous help to me is the ability to screen share with your peers. This feature has allowed me to run effective tutoring sessions with my peers and mentors. What do you dislike? There is not much to dislike about Zoom, but if I had to really pick something, it would be that there may be some issues ...

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Anonymous

04/16/19

5 out of 5

Zoom is a software that has no comparison

What do you like best? Zoom is the most important software I have in my list of software to use in my work, and this is for a simple reason, I use a lot of video calling and videoconferencing services to communicate with different fire stations nationwide to comply with fire prevention support. Zooms is a software that I use a lot to make video calls and videoconferences because it has the best quality in audio and video I could use, and has a chat that allows me to send information or ...

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A

Anonymous

04/16/19

3 out of 5

Good Product

What do you like best? It's easy to use and easy to send via email to meeting attendees. What do you dislike? I don't like that it requires my meeting invites to install the software before joining the meeting. Recommendations to others considering the product: Try it out. They have a free basic plan that is worth trying on an individual basis. I think overall it's a solid meeting and scheduling software. Does it beat Microsoft and their "complete digital solutions", not for us, ...

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Anonymous

04/16/19

5 out of 5

Making easy connections

What do you like best? I like how you can have a personal web meeting room that has a constant URL What do you dislike? I dislike how how the tool bar on the video call is often difficult to summon What problems are you solving with the product? What benefits have you realized? We used zoom to host a company webinar; it was easy and affordable!

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Anonymous

04/16/19

5 out of 5

Zoom is my favorite video conferencing option!

What do you like best? I enjoy how you can use just the phone or phone and video, and how it can sync up. Even when someone has never used Zoom before it can be so seamless. What do you dislike? Honestly not much! I have no issues with Zoom besides you can't use your designated line with more than one party at a time. We found this out when two separate employees tried to have two separate external calls using our Zoom line and it only worked for the first one. What problems are you ...

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Anonymous

04/16/19

5 out of 5

Very easy to use and have had no problems!

What do you like best? It's super easy to use. I use it for my gcal invite and the extension helps me book meetings easily. My company uses it across 500+ people. What do you dislike? Not much to dislike, I think sometimes it has some issues with mic adjustments and finding out links to get other people invited but its not bad. What problems are you solving with the product? What benefits have you realized? It's been more user-friendly than past video conference software. It's ...

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Anonymous

04/16/19

5 out of 5

Best collaborative software for remote users

What do you like best? I love that our office can do our daily check in and collaborate in real time for a lot less than other services charge. What do you dislike? It takes a little getting used to with the controls and screen sharing What problems are you solving with the product? What benefits have you realized? As a remote office, we struggled to maintain a face to face connection. This has solved this problem and provides a meeting room where we can just jump on.

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Anonymous

04/16/19

5 out of 5

Huge improvement over Skype for Business

What do you like best? Call quality is improved with our wireless headsets. Calls don’t drop. What do you dislike? Not sure if the value of the thumbs up or thumbs down at the end. Still looking for end meeting at close of calls. Recommendations to others considering the product: Get a good headset What problems are you solving with the product? What benefits have you realized? Connect with colleagues in global offices

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].