9.8
SpotScore

Zoom Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 4251-4260 out of 6134
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Anonymous
04/19/19
the best of the video conference tools i've used
What do you like best? I like the modular windows... i have 3 monitors and having the share screen, the camera screen on separate screens helps. What do you dislike? the mute unmute is sometimes hard to get to Recommendations to others considering the product: try it.. like it better than gotomeeting, webex and definately better than the MS product What problems are you solving with the product? What benefits have you realized? we are a distributed company with offices and ...
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Anonymous
04/19/19
Zoom into meetings
What do you like best? Zoom is a very user friendly platform that allows me to connect coworkers and clients easily and quickly. What do you dislike? Sometimes the phone connection through zoom is a little spotty, but just having a backup number to call solves that problem. What problems are you solving with the product? What benefits have you realized? Zoom has impacted my work for the better - it allows me to easily connect with vendors, coworkers, and clients who are off-site but ...
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Anonymous
04/18/19
Would highly recommend Zoom for all business purposes!
What do you like best? Zoom is awesome! We have a lot of remote people that work at our company and Zoom makes it so easy to have them a part of our meetings and to have access to share screens, etc. It really has helped us to collaborate together even from across the country! What do you dislike? Overall, Zoom offers very high quality for its users. There really isn't anything that I dislike about it. Recommendations to others considering the product: Would highly recommend Zoom ...
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Anonymous
04/18/19
Sr. Director of Sales Operations
What do you like best? Zoom is simply the best Video Conferencing tool I've ever used. Love the fact that Zoom offers all sort of functionalities that you could possibly ask for and still offer better pricing that most of their competitors in the space. What do you dislike? We've had a few instances of call drops, and static noice while on the call, but besides that, I can't really complain about any major issues I've personality experimented with Zoom. Recommendations to others ...
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Anonymous
04/18/19
Great software for video calling
What do you like best? Zoom software is a best for video calling. It is very easy to use for everyone. The quality of video is very good. There are a lot of features are available like it is best for video conferencing therefore it helps for discussion to each other. What do you dislike? For better quality of video there is a required a High speed of internet. Recommendations to others considering the product: I recommendations to all person who want to discuss on point in a group ...
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Anonymous
04/18/19
It is ideal for making video calls at work safely.
What do you like best? It is very intuitive, I love its accessibility of use, the quality of the images and the audio when establishing a call is great, it has a super good and secure support, this tool is great. What do you dislike? Sometimes the reproduction in relation to the response of the participants is somewhat slow when there are many people connected but a good connection is established. the rest is great. What problems are you solving with the product? What benefits have ...
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Anonymous
04/18/19
Zoom is a worthwhile tool
What do you like best? The feature I enjoy the best, that I use on a daily basis in my role, is being able to provide remote support via the tool, as long as the machine is on a network. I'm a heavy Windows user, and we have an environment mixed between Windows and Mac OS. With Zoom, we can remote control any machine as long as the user can get online. I know this isn't the intended use for this tool, but I love this feature. What do you dislike? The one feature I do not like is the ...
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Anonymous
04/18/19
Zoom for videoconferencing
What do you like best? Zoom can be a tool for online teaching which in itself is really important. It can be also used to organize meetings with different partners and collaborators! What do you dislike? It's not as widely used as skype though. You need invitation to join a meeting which makes it more private. Recommendations to others considering the product: Have a look at the tutorials they are very instructive! What problems are you solving with the product? What benefits ...
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Anonymous
04/18/19
Simple to use!
What do you like best? I love how easy it is to use the desktop app. It loads quickly and is easy to navigate. You can Join, Schedule or Share your Screen with the click of one button. What do you dislike? The only downside is that it requires a strong internet connection. Sometimes my connection is spotty and causes video lag. Recommendations to others considering the product: Zoom is worth trying, especially if you work in a remote position. It's a fantastic tool for hosting ...
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Anonymous
04/18/19
Zoom for EDU
What do you like best? Zoom is an easy to use platform that allows participants to easily share screens, chat, and text message. What do you dislike? I'd like the ability to shut off the chat feature. Recommendations to others considering the product: It's easy to use and can be used with all ages. I've used it with middle schoolers, right up to adults. What problems are you solving with the product? What benefits have you realized? I do online classes and webinars with Zoom.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].