9.8
SpotScore

Zoom Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 4241-4250 out of 6134
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Anonymous
04/19/19
Fabulous Audio and Video Quality
What do you like best? Excellent quality audio and video on iPhone or laptop even with a less-than-optimal wifi signal. Video recordings are a breeze and included with the free version of the software. What do you dislike? Some of my clients find the interface confusing and it takes a walk-through to acclimate them. Not completely intuitive but very functional!! Recommendations to others considering the product: Try the free version! What problems are you solving with the ...
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Anonymous
04/19/19
Favorite video conferencing platform
What do you like best? Zoom how powerful functionality at more affordable price points for businesses. I love the gallery view where you can see more than four team members at the same time. I also love the screen share options - you can share specific applications or whiteboards, rather than just your screen. What do you dislike? Honestly, the only downside is that it is not more widely used, so new users feel a bit intimidated by the platform. Recommendations to others considering ...
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Anonymous
04/19/19
Video Conferencing for the light user
What do you like best? I love that this program is light on its installation footprint. It also has easy to use scheduling options. It can be used across multiple devises as well What do you dislike? It is limited in customizations, you can't add company logo, and it also doesn't have a web based version which would be nice when on the go. Recommendations to others considering the product: Lets hope they get a web based version soon but this is a great light weight install. What ...
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Anonymous
04/19/19
Excellent for ease of use and reliability.
What do you like best? Sending links for video meetings is very easy; quality of video calls is consistently good across connections. What do you dislike? First-time users are prompted to download software. Recommendations to others considering the product: Best product available for video conferencing. Other features will do but are not great. What problems are you solving with the product? What benefits have you realized? Hosting meetings with teams including remote and ...
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Anonymous
04/19/19
Makes my meetings simple
What do you like best? Among all its multiple functions, the ones I like most are: - Share the content with all the members of the meeting - Schedule and start meetings easier - Record all meetings MP4 or M4A - Virtual funds conceals my true location - Option to raise your hand to speak in order at each meeting - I think backup - Incoming and outgoing call options What do you dislike? When an internet connection is not stable, one of those who are making the ...
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Anonymous
04/19/19
Amazing web conferencing Features
What do you like best? I like this software because of this web conferencing features it is an amazing feature of this software when we are talking with the client in multiple places it allow us to do join user from the different different places and screen sharing option is amazing What do you dislike? Nothing to dislike about this software but if they provide the video trimming option after the recording it is amazing Recommendations to others considering the product: Best ...
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Anonymous
04/19/19
Zoom is a good program for video calls
What do you like best? It is a perfect platform to make the best use of time when you have a lot of team member who is located across different states of different countries. Zoom video conferencing so easy to use that one needs no prior knowledge of how the system works. It has all the perks one needs. What do you dislike? I think the meeting notification emails could be a little more streamlined and easier for participants to understand. Luckily you can edit these before sending ...
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Anonymous
04/19/19
I love it. I could share my knowledge to the people who livw in remote area
What do you like best? I like the system and the structure . The usage of online meeting. What do you dislike? Sometimes the sound is low and not clear. Sometimes connection is out. Recommendations to others considering the product: If you give us online training how to use , it is more widely benefit both of us. Here, in my country, I think every person cannot use because they don't know. Even me, my friend use it and he invite me so I know. But I What problems are you solving ...
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Anonymous
04/19/19
Great way to connect with clients
What do you like best? Zoom has a lot of feature that allow you to really do what you want with it. The overal sound and video quality has been great especially compared to platforms we have used in the past! What do you dislike? Because it has lots of features it can be a little hard to get used to Recommendations to others considering the product: Great platform and only getting better What problems are you solving with the product? What benefits have you realized? working with ...
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Anonymous
04/19/19
Zoom has a good combined experience with Google and Email, telephony and can handle large volumes
What do you like best? Video quality is always very good, and the integrated audio options What do you dislike? Hard to say what I don't like... It's always seemed to work as intended. Recommendations to others considering the product: Make sure you install all the extensions in Windows and in Chrome. They are light, but make life much easier. With the Chrome extension signed in, if you you Google Gmail and Calendar, when creating an event, you can then have it "Make it a Zoom ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].