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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4231-4240 out of 6134

A

Anonymous

04/19/19

5 out of 5

So convenient

What do you like best? Zoom is great to use with peers and clients as it's easy to access and doesn't involve holding confidential contact information for people. What do you dislike? Sometimes unstable depending on internet connection. Recommendations to others considering the product: Give it a try and see if it works in your business environment. What problems are you solving with the product? What benefits have you realized? Maintaining client confidentiality .. not having ...

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A

Anonymous

04/19/19

5 out of 5

It's great to set up video conferencing meetings at work.

What do you like best? Its ease of use and its support to the client as it is very receptive and quick to solve any problem encountered, I really like the ability to create webinars and the sharpness of the audio and the images of the calls. What do you dislike? The reproduction is somewhat slow when establishing a call in some occasions if a good Internet connection is acquired. What problems are you solving with the product? What benefits have you realized? It allowed to gather ...

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A

Anonymous

04/19/19

5 out of 5

Excellent Online Conference

What do you like best? Zoom is an excellent tool for group online conferencing. I use it with my group all the time What do you dislike? Formerly, Zoom did not allow to make a free conference for more than 40 minutes. Not it is possible. So, no complains at the moment What problems are you solving with the product? What benefits have you realized? Get together with my team that works in different locations and distant with each other

A

Anonymous

04/19/19

5 out of 5

Zoom is zooming forward

What do you like best? What I like best is the way that the recording system works for video. This enables me to keep my lessons within a 40 min constraint so I can play it back later. The features are also a great way to support my lessons. What do you dislike? Right now I have no complaints regarding using this product. What problems are you solving with the product? What benefits have you realized? Being able to video conference in real time and having multiple users watching ...

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A

Anonymous

04/19/19

5 out of 5

Great Product! We love zoom

What do you like best? We love zoom. We use it for all of our meetings and we have multiple locations so it's nice to see each other face to face for meetings. My managers are in different states, so it makes our 1 on 1's a lot better with it. The reporting is great and easy to see how many sessions our teams have for tracking purposes. It's nice that the recordings can be sent via email/slack too. What do you dislike? could have a little more reporting features, but overall great ...

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A

Anonymous

04/19/19

4.5 out of 5

Zoom - Best Confernce Tool.

What do you like best? If you are looking for best Video and Audio Quality go for Zoom. Best conferencing tool we are using so far. And more important its affordable. Its reliable and easy to use. You can just signup and you are ready to go. We attend most of our client call on Zoom. As recruiter we have to arrange call for candidates, Its very easy to use by simple steps of invitations. What do you dislike? Nothing much to dislike. Some time its use little bit more CPU which affects ...

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A

Anonymous

04/19/19

5 out of 5

I love the quality of video!

What do you like best? I am fascinated by the versatility of the software, it is very practical and stable in terms of video calls. One of the things that I like most is that you can control the activity of the participants, that is, you can or can not provide access to the conversation. What do you dislike? It is a fantastic tool and I have no problems with its functionality. What problems are you solving with the product? What benefits have you realized? We use Zoom internally to ...

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Anonymous

04/19/19

5 out of 5

Super easy to launch from single executable on pc and Mac

What do you like best? Limited plugins needed - it just works for video conferencing What do you dislike? The mobile experience could be more streamlined on smaller screen phones (iPhone 7 Recommendations to others considering the product: Amazing tech - just simply how video conferencing SHOULD work. Amazing company and founder too who patiently grew the company to profitability- zoom should be around for awhile What problems are you solving with the product? What benefits have ...

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A

Anonymous

04/19/19

5 out of 5

The best video chat / screen share software on the market

What do you like best? Incredibly easy to set up. Enhanced screen sharing functionality. Best video quality for screen shares and video chats What do you dislike? Absolutely nothing. It's exactly what a video chat / screen share tool should be. Raised the bar. Recommendations to others considering the product: Get it. Easy set up. Easy to use. Best video quality. What problems are you solving with the product? What benefits have you realized? Screen presentations to show live ...

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A

Anonymous

04/19/19

5 out of 5

I love this thing!!!

What do you like best? Zoom is the easiest web conferencing tool I've ever used. It's got all the features you need and none of the distractions you don't. We recommend this to our faculty for everything. What do you dislike? I have yet to find anything that I dislike about Zoom. Recommendations to others considering the product: This is a great product! It's easy to use and takes care of many needs. What problems are you solving with the product? What benefits have you realized? ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].