9.8
SpotScore

Zoom Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 4181-4190 out of 6134
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Anonymous
04/23/19
Zoom is amazing!!
What do you like best? The ease of use, everything just clicks with Zoom. Best feature of all are the Zoom rooms we have in our office. What do you dislike? All conferencing tools have some type of action that needs to be taken in terms of dialing in etc. Zoom however is the leader in the pack in making it seamless Recommendations to others considering the product: Switch if you are using something else, if you are using Zoom, great job! What problems are you solving with the ...
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Anonymous
04/23/19
Simple and Outstanding
What do you like best? Zoom is a free tool for video communication all around the world loaded up with tons of features like screen sharing a remote desktop connection I am new to the zoom meeting but I find it really easy to use. Also, it comes with a mobile app so in case you don't have a laptop then definitely you can use a mobile to connect in the meeting. What do you dislike? The thing I don't like about the zoom is that it gives too much access to the owner of the meeting for ...
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Anonymous
04/23/19
An A-level video conferencing tool
What do you like best? Zoom is a growing platform that presents an incredibly simple user interface and is accessible to my organization's broad client case. The tool is applicable both internally and externally and offers a unique solution to the firm's communication needs. There are several great video conferencing solutions on the market, but I would rank Zoom among the very best. What do you dislike? Zoom has a variety of options such as applying backgrounds that have a slight ...
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Anonymous
04/23/19
Use Zoom Daily
What do you like best? Easy to share links to meetings and schedule client trainings. I use Zoom every single day (usually multiple times a day! and have had nothing but great experiences. What do you dislike? The only issue I ever have is when clients can't figure out they need to download the zoom client prior to a meeting. This is easily solved by explaining the process to them. What problems are you solving with the product? What benefits have you realized? Zoom has allowed us ...
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Anonymous
04/23/19
Very easy to use for video conferencing
What do you like best? Computer and mobile support, browser support, easy to use What do you dislike? User interface could be more streamlined. Sometimes hard to instruct clients to log onto appointments Recommendations to others considering the product: Navigate the product first to see if it fits your needs What problems are you solving with the product? What benefits have you realized? We are using Zoom for client presentations. They are able to know the type of policies that ...
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Anonymous
04/23/19
Remote communication today is vital.
What do you like best? Communicating with collaborators, suppliers, customers and the company's team is vital for sales policies to be successful, normally the dynamics of each one is different and making us coincide in time and space can be a hard task. That is why the use of a service such as zoom is transcendental. It allows us to communicate effectively remotely, the connection is quite acceptable, the interface is fun and enjoyable. The simple usability. The audio is of good quality ...
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Anonymous
04/23/19
It is easy to invite people to an online meeting
What do you like best? I like that Zoom allows me to take my guests' comfort level into consideration - some guests prefer audio only for our podcast interviews, some don't mind doing video - it makes for a comfortable and flowing podcast interview. What do you dislike? For what I use it for, I don't think there's anything I don't like or have had problems with, only the interface is somewhat ambiguous for new users and could be simplified. Recommendations to others considering the ...
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Anonymous
04/23/19
Zoom Makes It Easy
What do you like best? We use Zoom to stream on-site events, making them accessible to employees at their desks, off-site interested parties, and recorded for later. It's easy to use, easy to share, and straightforward. What do you dislike? We've had a few mishaps and connectivity issues. Recommendations to others considering the product: It's easy enough to test and validate in your environment. It works well for us. As a nonprofit, flexibility and low cost are essential. What ...
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Anonymous
04/23/19
Zoom Review
What do you like best? I like that you can record your meeting and it's not too big of a file size when downloading it. Opens up in quick time and can access via google drive as well. What do you dislike? When moving around (big distances, like 100+ feet it can go in and out as wifi does, which is understandable. But when walking this long distance, it dis also stop recording, but didn't tell me. Recommendations to others considering the product: Definitely more professional than ...
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Anonymous
04/23/19
Simple to join, easy to use
What do you like best? All the downfalls of WebEx (audio, UI, etc are solved in Zoom What do you dislike? When you screen share, all of the presentation ter controls disappear off screen at the top - it's handy but can be frustrating as they snap back into view if you're working with multiple RDP sessions and accidentally activate the control pane What problems are you solving with the product? What benefits have you realized? Connecting with vendors and business owners over ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].