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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4191-4200 out of 6134

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Anonymous

04/23/19

4 out of 5

Effective communication.

What do you like best? In the field that I find myself in communication with designers from other parts of the world is nutritious, because it allows you to manage concepts that are in trend and you can incorporate it into your creations. Zoom allows me to keep in touch with many colleagues without the need to spend money on trips, the quality of images and the sharing of images, while recordings are great. A pleasant experience What do you dislike? The recordings do not have the ...

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A

Anonymous

04/23/19

4 out of 5

Zoom is a great way to have video meeting when you and your employer/employees are states away.

What do you like best? Zoom is a very high quality and reliable video service for all. Zoom is great for interviews, meetings, and for catching up. Zoom is a great way to talk face to face even when you are miles or states away. Zoom is reliable and easy to use for people who aren’t so computer savvy. With zoom you rarely have a call drop of glitches in the screen. It’s easy when you have to schedule multiple meetings a week and you can’t always find the time to meet. What do you ...

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A

Anonymous

04/22/19

5 out of 5

One of the best video conference software

What do you like best? Great quality, ease of use, secure, can have an encrypted connection. It totally blows skype out of the water. I also like how you can record sessions to send to clients later. What do you dislike? Occaisonally clients have problems setting up the audio. This might be because it's their first time using the software. Recommendations to others considering the product: If you want a better product than skype, look into Zoom. ' What problems are you solving ...

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A

Anonymous

04/22/19

5 out of 5

Extraordinary tool for conferences

What do you like best? The capacity of meet with a lot of people, the friendly way to access to meetings inclusive for people that does not have experiences with apps. What do you dislike? I dislike the appearance of the app, is not an issue, it is only because Im a visual person, I would like a fancy appearance of the app, not only in black What problems are you solving with the product? What benefits have you realized? I'm resolving the lack of time and the distance. With Zoom I ...

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Anonymous

04/22/19

5 out of 5

The Best Video Conferencing Software

What do you like best? - Integration with Google Calendar allows you to add meeting details to Google invites - Desktop app with Mac works very well - Mobile app on Android works very well - Also a great solution for wireless screen sharing in conference rooms - Sound and video quality is top-notch What do you dislike? - RAM hog, takes up a good deal of memory on Mac-based app - Good sound quality requires a good deal of stable bandwidth Recommendations to others ...

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A

Anonymous

04/22/19

5 out of 5

I love the facility to converse in real time!

What do you like best? I love mobile meetings with Zoom, you might think that they reduce functionality or delay in the communication, but no. Really efficient! What do you dislike? I do not have something that I do not like, I would just say it would be good if once the meeting started, keeping the microphone off of the other devices turned off would be useful. What problems are you solving with the product? What benefits have you realized? We use Zoom daily to schedule meetings ...

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A

Anonymous

04/22/19

4.5 out of 5

Very Easy to use and access

What do you like best? zoom is very helpful for business meetings .zoom is very easy to use and access.zoom is also best for companies because its cost is really affordable. We can easily connect number of users at the same instance of time from different location if you knows the zoom meeting id. We can easily share the screen. And third party can not be access the data without knowing the zoom meeting id. What do you dislike? If more than two persons are connected to zoom meeting, ...

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Anonymous

04/22/19

4.5 out of 5

All Staff Meetings are a Cinch

What do you like best? Our office are spread out, from Portland to NYC to Tel Aviv. It is super important that we all meet together once a month in an "all-hands" capacity. Zoom has made this process super simple with an easy to operate UXI. What do you dislike? There honestly isn't much that I dislike with the Zoom application. I enjoy the different views from who has the virutal floor. What problems are you solving with the product? What benefits have you realized? We are able to ...

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Anonymous

04/22/19

5 out of 5

Zoom

What do you like best? Zoom is one of the best web conferencing and meeting systems I have ever used. Multiple options including cloud with impeccable quality are great. I really enjoy it especially the agility and the low latency factors What do you dislike? I really don't dislike anything about it, indeed I would give it a great thumbs up over other solutions like Cisco Webex, etc which sometimes are really clumsy and have a lag. Sometimes there are starting issues but that's really ...

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A

Anonymous

04/22/19

5 out of 5

Zoom is where its at

What do you like best? Zoom is a great tool when needing to communicate through out your company. What do you dislike? There arent many things to dislike. Zoom works well and most people find it easy to use. Recommendations to others considering the product: IT is a great tool and easy to use. What problems are you solving with the product? What benefits have you realized? Communication. When management cant be in office I can send them a message and they can get back to me in a ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].