NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

Add to compare

Starts from $13.33 / user / month when yearly, also offers free forever plan

Start Free Trial

Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

Are you using Zoom?

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 4171-4180 out of 6134

A

Anonymous

04/23/19

2 out of 5

Zoom At 6:30 PM 4/23/2019

What do you like best? Meeting that was scheduled for 45 minutes was cut off at 38 minutes. Meeting screen clarity diminished of power point presentation word clarity once video presentation added. What do you dislike? Lack of guidance in file size for best presentation in application memory. Recommendations to others considering the product: Do many trial experiments What problems are you solving with the product? What benefits have you realized? Trying to educate Sales force ...

Read more

A

Anonymous

04/23/19

4.5 out of 5

Great for Remote Meetings

What do you like best? Zoom is a great tool for remote teams! I liked that it is an affordable option (free, doesn't require a software download to use, and is easy to login for remote meetings. What do you dislike? Zoom had a couple of connection issues initially, and it requires several steps when you have already joined a meeting to enable your audio/video, which can be confusing to initially figure out. Overall good video and sound quality and easy to join. Recommendations to ...

Read more

A

Anonymous

04/23/19

4.5 out of 5

Nice Conferencing webware

What do you like best? Options for webinar, video and conferencing What do you dislike? Granting access to a PPT - this could change Recommendations to others considering the product: Using skype for a video conference in a team could be tedious. But Zoom does it great. What problems are you solving with the product? What benefits have you realized? Teams from different companies(open source, can work with together. Sharing ideas with webinar is a great thing.

A

Anonymous

04/23/19

4.5 out of 5

Zoom Review

What do you like best? It’s very easy to use but a little expensive We’ve replaced go to meeting with this and it is so much better and more streamlined, and it is also available on many more platforms. I love it! What do you dislike? Occasionally, there are some issues with connectivity. We have had experiences where the screen will freeze up after a bit. This, however, isn't a consistent problem and shouldn't deter someone from trying out Zoom. Recommendations to others considering ...

Read more

A

Anonymous

04/23/19

4.5 out of 5

Very reliable and easy to use

What do you like best? I love all of the options Zoom gives you, including controlling someone else's screen during screenshare and different ways to view large team calls as well as having different backgrounds and pre-scheduled meetings. Also love all of the international call in options. What do you dislike? I don't like that people have to download the app and can't do it directly from a browser like Google Hangouts. What problems are you solving with the product? What benefits ...

Read more

A

Anonymous

04/23/19

5 out of 5

Screen record Meetings

What do you like best? Best part is that Zoom has made possible to screen record, screen share and communicate at the same time. What do you dislike? Sometimes there is a latency when we do all things at a time like screen recording and sharing at the same time. Pricing is a bit expensive. Recommendations to others considering the product: You can use zoom instead of using many software/tools for screen recording, communication, screen sharing at a time is possible. What problems ...

Read more

A

Anonymous

04/23/19

5 out of 5

Very Satisfied User

What do you like best? I oversea projects with team members located globally, zoom is the perfect communications tool for voice & video calls, allowing collaboration with screen sharing. To date my zoom calls have been of very good quality without lag. What do you dislike? I am very satisfied with my zoom experience & no significant negatives. Recommendations to others considering the product: I would not hesitate to recommend trying zoom to others. What problems are you ...

Read more

A

Anonymous

04/23/19

5 out of 5

Zoom unlocks receptivity in the best way - the face2face via video is unbeatable

What do you like best? never worry about malfunctions, so easy to use, seeing someone's facial expression while explaining details is huge b/c it allows me to know if it makes sense or not What do you dislike? 2 big things I dislike: 1 The fact that I didn't start using it sooner 2 Also, i dislike that I didn't invent this great product Recommendations to others considering the product: Get it yesterday What problems are you solving with the product? What benefits have you ...

Read more

A

Anonymous

04/23/19

5 out of 5

Best use for remote employers and employees

What do you like best? Zoom proves consistently reliable and was used for meetings, new hire interviews and forums. Zoom gave the company the ability to be entirely remote, with employees and contractors across the US but still maintain interpersonal connections. What do you dislike? Dependent on Mac or PC usage the load time would be slow, but not slow enough to be a huge concern. What problems are you solving with the product? What benefits have you realized? Being able to ...

Read more

A

Anonymous

04/23/19

5 out of 5

Stable, reliable & high quality

What do you like best? After numerous attempts and software solutions, we have landed on Zoom across all of our offices. We finally have a stable, reliable and high-quality option we can trust with our client partners and team members. Managing online meetings and communication can be tricky and with Zoom we have the confidence to use digital meetings to save time, cost and perform better. What do you dislike? Nothing negative to say, the platform has been easy to use all around. ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].