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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4161-4170 out of 6134

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Anonymous

04/24/19

5 out of 5

Video calls with great quality that really works

What do you like best? Zoom is one of the least expensive webinar software I have seen. Compared to its competitors it has the most affordable pricing and offers the best value for what you pay for. It’s great at what it does and I have never had any issues with the software crashing on me or causing issues. What do you dislike? I would say the limited integrations available. Zoom integrates with google calendar as well as a few others, but it’s very limited in terms of integrations ...

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A

Anonymous

04/24/19

5 out of 5

Importance and necessity of zoom application.

What do you like best? Can be used to hold webinars, has audio presentation, video conferencing and mute buttons. It has a chat platform and to join meeting, one only requires a link or meeting ID for security purposes. What do you dislike? I like everything, though at times the sound may not be clear. Recommendations to others considering the product: It is the best in ensuring cohesion, collaboration and communication efficiency in a small and big organisation. What problems are ...

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A

Anonymous

04/24/19

5 out of 5

Best video conferencing communication for large meetings

What do you like best? Zoom is very convenient when trying to have virtual meeting/conferences because any user on the call has the ability to present what's on their screen with little prep. If you are scheduling a meeting, you can easily paste the link to your schedule conference call ahead of time so that it is easily accessible for other participants without them having to create a Zoom account. Zoom has truly aided our organization in easy, clear communication across our regional ...

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A

Anonymous

04/24/19

5 out of 5

Such a great way to have virtual meetings

What do you like best? Zoom is so great! I use it for work meetings all the time and it really helps me out because not everyone is forced to shift their schedules around to drive to another part of town! What do you dislike? There isn't much that I dislike about Zoom, so far I have only had positive experiences. What problems are you solving with the product? What benefits have you realized? We are eliminating travel time and maximizing efficiency of our employees.

A

Anonymous

04/24/19

4.5 out of 5

Importance of Zoom to an organisation.

What do you like best? It is good for communication, video conferencing, audio presentation and holding webinars away or at the work place. It is good for it has chat platform and mute buttons. What do you dislike? Sometimes the sound isn't clear or the video especially when one is in a room that is not well lit. Recommendations to others considering the product: It is the best, cheap, easy to use app for holding webinars, video conferencing, screen sharing etc What problems are ...

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A

Anonymous

04/24/19

4.5 out of 5

Usefulness of zoom application.

What do you like best? It is an app that helps to hold online webinars, audio presentation and video conferencing. It has mute buttons, chats and one can see the participants. There can be several hosts to the meeting. What do you dislike? Sometimes the room may not be lit well and so the video is unclear. When one fails to mute other participants, voice may be unclear. Recommendations to others considering the product: It is the best to any starting company and those that have ...

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A

Anonymous

04/24/19

4.5 out of 5

Importance of Zoom to a business.

What do you like best? It has audio, video conferencing, mute button, chat platform and call. Participants can be over 100 depending with package. Has a free version. What do you dislike? Sometimes the voice isn't clear especially when host hasn't muted other participants. Recommendations to others considering the product: It is the best app to use in any company looking forward to overwhelming growth, many clients and several employees. What problems are you solving with the ...

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A

Anonymous

04/24/19

4.5 out of 5

Zoom is the way to a better future

What do you like best? Zoom has the best features. You have so much control in it. Video no video, you can share the screen, you can mute, you can write a message anynomously. What do you dislike? I think the picture can be alittle bit more clear Recommendations to others considering the product: This product is very reliable. It can help companies have better meetings, interviews and even training for employees that may be working remote. What problems are you solving with the ...

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Anonymous

04/24/19

4.5 out of 5

Effectiveness of zoom in a Business Growth.

What do you like best? I love zoom for it holds webinars of more than 500 people, has a free version, has audio and video conferencing, has mute buttons, has chats, and several people can be the host to the meeting. Has meeting ID and links for easy joining. What do you dislike? Sometimes the audio reverberates and is not clear. This is especially when several hosts haven't been muted. Recommendations to others considering the product: It is the best for a company looking forward to ...

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Anonymous

04/23/19

5 out of 5

EXcelente muy buena y util

What do you like best? Me gusta que es inclusiva amigable se organiza un encuentro rápidamente What do you dislike? Nada todo lo que he usado en cuanto ha funcionado me ha parecido muy útil y fácil de utilizar What problems are you solving with the product? What benefits have you realized? Muchas reuniones gerenciales y de hecho es muy útil por lo rápida y fácil para que se conecte desde celulares

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].