9.8
SpotScore

Zoom Reviews in November 2026: User Ratings, Pros & Cons
Connect, collaborate, and conquer from anywhere.
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 4021-4030 out of 6134
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Anonymous
05/03/19
Great free software for video conferencing.
What do you like best? I like how easy it is to have multiple users in a video conference. What do you dislike? I don't like how the video quality can be poor sometimes. Recommendations to others considering the product: Make sure you're in a quiet location with a good wifi connection, and make sure your desktop and internet browser doesn't have anything you wouldn't want other people in your conference to see in case they ask you to share your screen during the conference. What ...
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Anonymous
05/03/19
Zoom is great for higher education and online education
What do you like best? Zoom is great for video chatting with students during my online courses for "office hours" What do you dislike? There really isn't any downside to using zoom. It has made my career as a professor much better What problems are you solving with the product? What benefits have you realized? The ability to communicate with students long distance.
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Anonymous
05/03/19
Zoom Review
What do you like best? Great conferencing app. Best by far as functionality, looks, and smoothness goes. We use it for classes and corporate meetings What do you dislike? No dislikes, great product and updated often Recommendations to others considering the product: Great software. Best for video conferencing and screen sharing at same time. What problems are you solving with the product? What benefits have you realized? It is great for video conferencing with our difference ...
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Anonymous
05/03/19
Awesome tool with free trial
What do you like best? Love that it's free to hold up to 30 minute meetings! What do you dislike? Can be a little tricky for prospects to use who have never used Zoom or video chat software. The default instructions confuse a lot of prospects. Might be easier to have step by step instructions, especially for those joining by phone. Recommendations to others considering the product: Make sure your prospects are clear on how to use it and enter rooms. Especially some of your laggard ...
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Anonymous
05/03/19
User friendly and easy to use
What do you like best? It let's you set up the meeting invites easily. Interface is clean and intuitive. Computer Audio feature is the best. What do you dislike? Other alternative modes of dial-in are not easily accessible from the home page What problems are you solving with the product? What benefits have you realized? Making free calls with people in any country. Easy Connecting with clients and internal team members alike and saves time. Easy to do weekly team review calls.
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Anonymous
05/03/19
Enriching my work life one zoom at a time.
What do you like best? I love how user friendly the platform is with conference calls. Especially when it comes to screen sharing. What do you dislike? Nothing yet has proven to be a hinderance. The challenge seems to be other user related problem with other members of the team not knowing how best to use the program. What problems are you solving with the product? What benefits have you realized? It has helped tremendously by enabling me to have great conference calls with other ...
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Anonymous
05/03/19
Great integration with bookafy
What do you like best? Easy to use with api in Bookafy schedualing service What do you dislike? I find the pricing a bit high for the little extra I get for using the api Recommendations to others considering the product: If you use Bookafy, this is realy a good addition to the software. What problems are you solving with the product? What benefits have you realized? Operating several planning tools for the short meetings I schedual. No I can use bookafy only, and everyone is ...
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Anonymous
05/03/19
Review zoom
What do you like best? Good for group calls of any size. We do large (100+ and small (10 group calls and it works well with both. What do you dislike? Nothing, serves my purposes. There has been nothing that has malfunctioned. Recommendations to others considering the product: Good screening sharing and group calling options. What problems are you solving with the product? What benefits have you realized? Marketing strategy. Good for large group calls.
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Anonymous
05/02/19
Zoom is just great!
What do you like best? The ease of connection for my conference call with me in Canterbury, my company's MD in London and the US sister company's CEO in Florida was perfect. We had a fantastic meeting with no hitches, no interruptions and clarity of video and audio as if we were in the same room. Nothing not to like! Great! What do you dislike? Nothing, other than my MD was doing his connection from a cafe in Covent garden while he was eating a cream tea! How rude was that !! The other ...
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Anonymous
05/02/19
Zoom is helpful, user-friendly videoconferencing software
What do you like best? Zoom is user-friendly (easy to teacher others how to use, has the possibility to use break-out rooms if you want to break the group up for small group conversations, and works well for when you need to meet with people and can't do so in perosn. What do you dislike? There is a downside in that if someone is using Zoom from their phone, they can't see the screen share function. Recommendations to others considering the product: We had someone in another company ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].