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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4011-4020 out of 6134

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Anonymous

05/04/19

5 out of 5

To establish long-distance communication with the work team is an excellent tool.

What do you like best? I love its accessibility, it is very flexible and intuitive, the quality of the projections of the images is very good, I love its technical support and its multifunctional software that allows to carry out any activity without inconveniences easily. What do you dislike? To obtain a better quality of projection a very good connection to the internet is needed to avoid that the reproduction of the answer of the other end is re-heated, only that small detail. What ...

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Anonymous

05/04/19

5 out of 5

Record meetings with Zoom!

What do you like best? I really like the possibility of recording the meetings, it is a good practice that we use often and then remember some aspects and details that were discussed at the meeting. It seems to me a formidable tool. What do you dislike? For the moment I have not seen any problem that bothers me about this software. What problems are you solving with the product? What benefits have you realized? We use Zoom for any call with clients or internally in the department to ...

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Anonymous

05/04/19

5 out of 5

Best (Free) Video/Con app so far!

What do you like best? Best video conference/calling app that allows you to share screen on laptop and mobile, in addition to a very useful annotation system. What do you dislike? - The limitations on the Free version - The invitation method, it is a bit complicated to invite someone into a conference - Chat is totally not useful and can't be found! - Chat text is not editable or formatable Recommendations to others considering the product: Keep it Free and reduce ...

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Anonymous

05/04/19

4.5 out of 5

Quite satisfied with the service.

What do you like best? The best thing about this software is that it is easy to attend webinars from anywhere in the world and on any device without any intervention. Also the reply and ask question feature allow for the bidirectional exchange of information. These features make it best. What do you dislike? The only con with this is that sometime the meeting ID are not accepted, due to which stone of the webinars got missed. Recommendations to others considering the product: Just ...

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Anonymous

05/03/19

3.5 out of 5

Our Go-To for team meetings

What do you like best? It's an easy way for all of our team members from different states to get together and collaborate. What do you dislike? We frequently have issues with sound quality, especially when 2 or more participants are conversing. We record all of our sessions and I find it extremely difficult to listen to the replays because of the bad sound quality. Also, we have issues when the administrator is unavailable to start the recording. What problems are you solving with ...

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Anonymous

05/03/19

4 out of 5

Zoom for the office

What do you like best? The software is an easy way to have conference calls with no matter who is on the end of the call. Integrates into google calendar very easily so you can keep your same system to send invites if that is what you use. What do you dislike? Have to have an account for every person in the office and not just a general office account, so that can get costly. Recommendations to others considering the product: Great software just make sure that it is the right cost ...

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Anonymous

05/03/19

5 out of 5

Excellent Video Conferencing Software

What do you like best? Zoom is a wonderful video platform. We use it in an academic setting for meetings because we have colleagues around the country. It is also great for class sessions and webinars as the share the screen ability is very useful. What do you dislike? If you do not have a paid account, you can only meet for a limited amount of time.. That can be cumbersome. Recommendations to others considering the product: You won't regret using this video software. It also has ...

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Anonymous

05/03/19

5 out of 5

Quality in what we need for conferences!

What do you like best? One of my favorite things about Zoom is that I feel it has all the features we need to hold a formal and professional meeting. Audio, video and screen sharing work very well without compromising bandwidth. What do you dislike? Normally, software can always be improved, but it is simply a solid solution and I have no complaints about the service. What problems are you solving with the product? What benefits have you realized? We use Zoom for collaboration and ...

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A

Anonymous

05/03/19

5 out of 5

Nice and simple!

What do you like best? I love the simplicity of zoom! You just log in, schedule a meeting and you're good to go. You can either copy and paste the full invitation including the link and the phone number to call in, or just copy the zoom link URL if you know everyone has access to a computer with a mic and camera. I also Love the screen share, it's so easy to use, and so necessary at times. What do you dislike? Sometimes it cuts out, but that is mostly due to your internet connection. ...

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Anonymous

05/03/19

2.5 out of 5

Easy to Navigate for all parties Involved.

What do you like best? What I enjoyed best about it is how easy it was to navigate. There was little confusion. What do you dislike? I disliked how there wasn't a tutorial on how to use it after making an account. Recommendations to others considering the product: If you looking for an easy way to be able to have video conferences or video interviews with multiple people, I suggest zoom. What problems are you solving with the product? What benefits have you realized? We are ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].