9.8
SpotScore

Zoom Reviews in November 2026: User Ratings, Pros & Cons
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Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 3991-4000 out of 6134
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Anonymous
05/07/19
Great for webinars!
What do you like best? We love that it is easy to use for both the host and attendees on the site. What do you dislike? Sometimes it is hard to explain the difference between meetings and webinars. What problems are you solving with the product? What benefits have you realized? Hosting large meetings across the globe - zoom has allowed us to be able to do so!
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Anonymous
05/07/19
Great for meetings when you're traveling
What do you like best? When you’re in a video conference, it has several options for the hosts, reinforcing the leadership of his character. Also, it allows host to access remotely to the system’s participant, as long as he gives permission. But I like the most about Zoom is that it's so easy to access to a call. It’s as simple as sending the link and everyone can have enter, by simply providing your email to create an ID. What do you dislike? Some doubts are not quickly solved. It ...
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Anonymous
05/06/19
Great communications tool
What do you like best? Usually don't have much of an issue with Zoom on desktop. Works great to connect with our remote team. What do you dislike? The app is unreliable. It freezes frequently and won't let me unmute. Recommendations to others considering the product: Make sure you understand how all of the features work-- especially if you use the tool to connect to meeting rooms. What problems are you solving with the product? What benefits have you realized? Connecting ...
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Anonymous
05/06/19
Great video call option
What do you like best? Working remotely requires a lot of phone calls. It's great to be able to still speak face to face with clients through video calls. Zoom is a very easy platform to use. It syncs with Google Calendar well. I love that users can share screens to ensure we are all viewing the same information at the same time. What do you dislike? The platform is very robust and when meeting with clients internationally we find that there is often a lot of buffering. Unlike other ...
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Anonymous
05/06/19
User-friendly software to ensure seamless digital meetings
What do you like best? I like that Zoom appears to have eliminated the possibility of user error in their video conferencing software. I've had to work through a ton of problems with other platforms, but I've never had to do so with Zoom. It works as it should every time. What do you dislike? Nothing - the platform is very easy to use and there is limited technical expertise required. Recommendations to others considering the product: Zoom's video conferencing works better than any ...
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Anonymous
05/06/19
Zoom Review
What do you like best? I like best about zoom that you can easier speak with only employee or clients and who ever is speaking if says there name at the top so you are never confused. I aslo love the screen sharing feature which allows you to be able to show what you are talking about to someone who is no where near you. What do you dislike? The only down fall is I don't currently have the app on my phone which makes it a little difficult when its mobile. I wish you could just click ...
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Anonymous
05/06/19
Online Meetings are easy with Zoom
What do you like best? Zoom is an easy way to connect with anyone whether you are doing a one on one video call, an online training session, or connecting with consumers for product feedback. It is not complicated to set up and most users should not have any problem in installing it and being up and running in just a few minutes. What do you dislike? I guess the only slight drawback is that you have to install something on your device in order to use it, but that isn't really such a ...
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Anonymous
05/06/19
No title
What do you like best? I am a teacher at university of Guanajuato, i use zoom to contact other researches in other countries or cities in mexico, and it is very helpful for communication. I have been using it for about one year but not very frequemtly. What do you dislike? I have not used zoom with other applications, so I I do not know of anything that I dislike right now. What problems are you solving with the product? What benefits have you realized? Sometimes the net is slow, ...
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Anonymous
05/06/19
Can be a bit finicky, but is a good collaboration tool
What do you like best? Zoom can enhance meetings by providing audio, screen sharing, video conferencing, and more. It is an all in one solution. What do you dislike? Zoom can tend to be a little finicky. Sometimes users are not able to get into zoom conference rooms, other times the audio may not be working completely perfectly. Another improvement is the recording of meetings. There are some storage limits to its use. Recommendations to others considering the product: Take a look ...
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Anonymous
05/05/19
All you need to know about Zoom
What do you like best? 1. Zoom is very user friendly and easy to operate in every organization all over the globe. What do you dislike? 1. In weaker internet connections,voice and video quality breaks instantly. Recommendations to others considering the product: Worth it What problems are you solving with the product? What benefits have you realized? I am communicating with customer and foreign team members all over the globe .
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].