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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3901-3910 out of 6134

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Anonymous

05/12/19

5 out of 5

Best meeting software for accessibility

What do you like best? This product is the most accessible on the market for users with different types of disabilities. This is a core value of our company, and Zoom is the best product to fit this need. What do you dislike? Wish that video wasn’t turned on by default! Just a minor annoyance though. Recommendations to others considering the product: An accessible product! What problems are you solving with the product? What benefits have you realized? Using an accessible ...

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Anonymous

05/12/19

4 out of 5

Effective tool for meetings, seminars and interviews

What do you like best? Zoom meetings is the best choice for virtual meetings,video conferencing,demonstrations and webinars. It offers high quality video, audio and screen sharing capabilities. Large number of participants can join at once. Supports text and file sharing, users can edit and comment over the files as well. Allows to record meetings on cloud and even locally. Supports android, ios, Mac and web based devices. Convenient, secure and cost effective choice. ...

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Anonymous

05/12/19

5 out of 5

Big fan of Zoom!

What do you like best? My favorite part about the Zoom platform is the easy UI and how intuitive it is for both our end and the customer. What do you dislike? As of late, we have been having some issues with the mobile tap to dial functionality. We seem to have to inconsistently spend time playing with settings and I wish that wasn’t the case. Recommendations to others considering the product: Their trial process makes it very easy to test before purchasing. Huge advocate of the ...

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Anonymous

05/12/19

5 out of 5

Great Product!

What do you like best? I like how easy it is to use the conferencing service. I also love how you can integrate the administrators web screen and share it with visitors. I like the picture quality, I like how you can email meeting information to participants. Great service! What do you dislike? Nothing. This is a great service I would highly recommend anyone use . It’s much better than Skype video conferencing. And there are so many cool tools you can use. Recommendations to others ...

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Anonymous

05/12/19

5 out of 5

Zoom review

What do you like best? I like that zoom shows everyone’s videos and it’s always clear. What do you dislike? I hate the time limits on the free version What problems are you solving with the product? What benefits have you realized? We’re able to easily jump on conference calls

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Anonymous

05/12/19

5 out of 5

Zoom has made it so much easier for all of the girls on my team to get together in 1 call.

What do you like best? I LOVE ❤️ how simple Zoom has made our weekly team calls(: What do you dislike? Honestly nothing!!!! Everything was right where I needed it to be and worked so well! Recommendations to others considering the product: Make the switch to Zoom!!! What problems are you solving with the product? What benefits have you realized? We no longer have to add people to groups on fb messages.

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Anonymous

05/12/19

5 out of 5

Amazing Community Building

What do you like best? We can use Zoom to build communities for learning and meeting around the world, creating space for live discussion and collaboration. What do you dislike? The use of the screen sharing feature would be better if people’s faces could stay large. Maybe only share screen on half of my screen and leave the face boxes the same size as an option. Recommendations to others considering the product: Make sure to download the app on mobile devices. What problems are ...

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Anonymous

05/12/19

5 out of 5

Among Competing Products, Zoom Reigns Supreme

What do you like best? I love the ability to screen share in real time with participants, and also the function wherein you can give control to a participant. What do you dislike? My only complaint with Zoom is that chats can be edited. When using in a workplace environment, it’s best to be able to audit what was said and the user not be able to go back and edit their words, for QA purposes. Recommendations to others considering the product: Reach out to an account executive and ...

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Anonymous

05/11/19

3 out of 5

One of the best webinar and online meeting tool

What do you like best? Compared to other webinar and online meeting software, zoom is easy to use, very good voice quality, video quality and not very expensive. What do you dislike? It takes time to install and setup. Interface and UI can be improved What problems are you solving with the product? What benefits have you realized? Zoom is helping me save time by doing online meeting.

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Anonymous

05/11/19

3.5 out of 5

User-friendly, always has great connection

What do you like best? Zoom takes almost no technical expertise to know how to use, can easily accomodate many people in one chat room, and has excellent connection. What do you dislike? The only thing I do not like about Zoom is that when I try to make the chat window fullscreen, I can only see the person who is talking at the moment. Recommendations to others considering the product: Strongly recommend for large meetings (3 - 20 people What problems are you solving with the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].