9.8
SpotScore

Zoom Reviews in October 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 3891-3900 out of 6134
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Anonymous
05/13/19
Best video conference app that I've used. I use it for all of my calls since I'm always on the go
What do you like best? You can create and schedule calls with private links, dial in, screen share, have an abundant amount of people hop on at once, and it even has a chatbox you can use for large meetings and Q&A's What do you dislike? There's not much that I don't like. There's always updates going on that make it better Recommendations to others considering the product: Use it! What problems are you solving with the product? What benefits have you realized? Connecting all of ...
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Anonymous
05/13/19
The Best, Multi-purpose Video Platform
What do you like best? Zoom is amazing and has helped me to grow my business and be even more accessible to clients than ever before. I use it for 1:1 call, from the comfort of my home, as well as group, calls with my programs and even live streaming (through Facebook for my larger groups, which has been excellent for launches, and other event promotions. When you live stream directly through Facebook, your video quality is sub-par, but with Zoom, you get HD quality, downloadable, that ...
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Anonymous
05/13/19
Awesome Product
What do you like best? The thing I like best is its simplicity, it is easy to use and just works, so many are over complicated, or have issues, Zoom just works. It is also priced a lot better than the others. What do you dislike? I have not found anything I did not like about zoom What problems are you solving with the product? What benefits have you realized? It works great for remotely view someone else's screen even if they are not in the same company.
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Anonymous
05/13/19
Zoom for the win!
What do you like best? I love how easy zoom is to use. You can just share a link and send your meeting. That's it! To join a meeting, you don't even need an account What do you dislike? I don't like the time limits that Zoom has, but sometimes it gives you a free session. I don't exactly know what makes that happen What problems are you solving with the product? What benefits have you realized? We are doing our weekly meetings on Zoom as a startup, they are very valuable.
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Anonymous
05/13/19
Wide capacity of participants.
What do you like best? What I like most about zoom is that I don't have to worry about the number of users I include in the talk, since the platform has a wide capacity to receive people. I also like the tools that the platform has available at the time of giving a conference, especially the video tools, which in if improve the experience of all as users. The video quality is totally optimal, both in image and sound and is that it has a fairly high resolution. The design of the platform ...
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Anonymous
05/13/19
Reliable Video Conferencing Every Time
What do you like best? I love that Zoom always works for everyone! The moderator, participants, and has many options to join the meeting that are easy to use. What do you dislike? Sometimes you can’t tell who has the background noise, but that’s not too common. What problems are you solving with the product? What benefits have you realized? Reliable, quick to set up video conferencing that doesn’t waste my time, or the time of my clients!
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Anonymous
05/13/19
Zoom Review
What do you like best? - Ease of use - Don't have to download anything to join a meeting - Transcript option What do you dislike? The one thing that's not intuitive is how to share your screen. When I use this with my customers, I always have to direct them to the button. Recommendations to others considering the product: It's great! What problems are you solving with the product? What benefits have you realized? Screen sharing with customers
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Anonymous
05/13/19
One of the most reliable Video conference solutions on the market
What do you like best? What I like best about Zoom Video Conferencing is simply that it works really well. Never have had a crash and the video and audio quality are top notch. I also really appreciate the ease of use on my mobile device as well. I've used other tools in this space before and nothing else compares! What do you dislike? I really do not have anything negative to say about Zoom at this time. I literally have not experienced any problems with this tool in my 2 + years of ...
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Anonymous
05/13/19
Zoom to run product demonstrations
What do you like best? Zoom is very easy for me to share my screen and run interactive product demonstrations. It links with my google calendar and makes it very easy to schedule calls. What do you dislike? Sometimes less tech savvy people have a hard time logging in where they have to download zoom and dial in, which seems simple enough but sometimes it’s not. What problems are you solving with the product? What benefits have you realized? It made it very easy to run ...
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Anonymous
05/12/19
Simple and light weight video conferencing tool
What do you like best? Zoom’s cloud video conferencing capability contributes to the dynamic hosting of webinars. Zoom also has a unique functionality that allows users to record their virtual meetings in MP4 and M4A video formats which is possible both through the web or mobile devices. Another feature of Zoom is its group collaboration functionality. With this feature, users can create groups and instantly send text, image, or audio files to the members of those groups. What do you ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].