9.8
SpotScore
Zoom Reviews in October 2026: User Ratings, Pros & Cons
Connect, collaborate, and conquer from anywhere.
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 3861-3870 out of 6134
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Anonymous
05/14/19
A great solution for video conferencing in
What do you like best? Really like the way I can record the meeting and play it back at a later date. The ability also to screen share is a great feature What do you dislike? No real downsides....connection speeds and quality can be deteriorated at times but that might be more of an internal network issue than the software Recommendations to others considering the product: Review the different package levels as some features are only available with premium packages What problems ...
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Anonymous
05/14/19
Good but difficult to come to terms with
What do you like best? sound and video quality are good. Participants enjoy the service and it is a great advantage for us to see members. One platform works world wide, unlike a telephone conference facility What do you dislike? For a specific educational level ONLY. Sometimes users of a lower educational level need a lot of help to use this. No facility to automatically start a meeting with invitees. Adding email addresses is cumbersome. Email notifications are not ...
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Anonymous
05/14/19
great and free video chat soltuion
What do you like best? easy and free to use. its a great way to keep business partnerships and meetings productive and personal. What do you dislike? sometimes the connection and sound quality isn't always great Recommendations to others considering the product: make sure to send out calendar invitations prior to call - especially if others have never used the app before What problems are you solving with the product? What benefits have you realized? interviews and conferencing ...
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Anonymous
05/14/19
Awesome Product. Easy to Use and Reliable.
What do you like best? I've used a variety of different video conferencing apps over the years and have always found Zoom to be the best and most reliable. One of my favorite parts of the product is just how easy it is to set up a meeting and send an invite. We use it multiple times a week with clients and don't plan on changing anytime soon! What do you dislike? The only issue I've ever really had with Zoom is usually caused by a faulty internet connection. Obvisouly video ...
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Anonymous
05/14/19
A very good experience without any interruptions
What do you like best? The fact that one can interact with the host or any other participant in a call conference What do you dislike? Nothing I dislike except that one time I was disconnected and couldn't reconnect to the conference. Recommendations to others considering the product: Easy to use and interactive among participants What problems are you solving with the product? What benefits have you realized? Zoom is interactive and makes it easy to share information among the ...
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Anonymous
05/14/19
Build for Mobile
What do you like best? The tool is straight forward and simple to use. It has clearly been built, from the ground up, as a mobile first experience. What do you dislike? Their pricing model for VOIP is a bit over priced and, although it is expanding, does not support all regions yet. Recommendations to others considering the product: Look at what you are planning to achieve and then review the offering by Zoom. They have an a amazing solution for doing video conference rooms. ...
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Anonymous
05/14/19
Coaching Review
What do you like best? 1. Interactive 2. Direct feedback 3. Share what we need about slide or desktop What do you dislike? the connection sometime have a trouble & back sound What problems are you solving with the product? What benefits have you realized? We can do conference call anytime & anywhere
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Anonymous
05/14/19
Great video conferencing platform
What do you like best? Zoom is very user-friendly. I like how it sends an email reminder when there are people waiting on the conference line. The ability to share your screen in the matter of a couple of clicks is great too! What do you dislike? There is nothing that I can think of that I dislike about Zoom. Recommendations to others considering the product: Great video conferencing platform for companies that need to show their clients or whoever what they are talking about, with ...
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Anonymous
05/14/19
Does Everything It Needs To
What do you like best? It integrates well with other apps I am using, (Salesforce, Outreach. What do you dislike? Sometimes it is a little slow opening. Also would be nice if the mute and video buttons were always displayed. What problems are you solving with the product? What benefits have you realized? Allows easy conferencing with colleagues and customers.
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Anonymous
05/14/19
Conference tool
What do you like best? Zoom is easy to use for connecting via a conference call or when in meetings. the sound quality is great and the ability to share screens also comes in handy What do you dislike? Sometimes managing the audio inputs can be difficult to navigate What problems are you solving with the product? What benefits have you realized? It makes it easy for a large team to connect and share ideas, what would otherwise be a very overwhelming audio conference call
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].