9.8
SpotScore

Zoom Reviews in October 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 3871-3880 out of 6134
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Anonymous
05/14/19
Integration with Gmail is great!
What do you like best? What I like the most is that it can be programmed through calendars. Zoom has a direct integration for Gmail, therefore, I do not need to log in twice, since Outlook helps manage my Zoom credentials. What do you dislike? I think it is a tool that has many advantages and so far I have no negative points to add. What problems are you solving with the product? What benefits have you realized? We use Zoom to organize internal meetings, as well as with the clients, ...
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Anonymous
05/14/19
Zoom is excellent online conference soft
What do you like best? It’s great to see each other and share screens. Writing on the screen is also helpful. What do you dislike? 40 minute limit on free version - they do give a pop up warning about it. Recommendations to others considering the product: All around great software for video conferencing What problems are you solving with the product? What benefits have you realized? Online teaching and video conferencing with colleagues.
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Anonymous
05/14/19
Zoom the best video conferencing tool
What do you like best? Zoom is the best tool that I have ever used for video conferencing.The best thing about zoom are : - One can easily connect with other people using zoom. - An individual can record his meeting for the further use. - One can share his computer screen so that all team member will be on the same page. - The zoom collaboration with calendar is very impressive. - An individual can schedule the meeting and invite the team member. - One can show the demo ...
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Anonymous
05/14/19
video conferencing!! i recommend zoom
What do you like best? Many features but zoom meetings or group calling is the best. I have created zoom rooms for meetings, discussion and many more. Zoom app is also great. Screen sharing is great and it makes presentation easy. Also it allows you to record and download conversations. What do you dislike? The customer service is not that good. On slow network when i share screen it lags and loads slowly which makes presentation difficult. So you need good internet speed to use it. ...
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Anonymous
05/13/19
Stay in touch with your friends family and colleagues with zoom
What do you like best? Very easy to use, works better than the competition with minimal cell service. Sound quality is great, allows users to record for viewing after the meeting. What do you dislike? At times the zoom link doesn't want to connect causing a delay in audiences. Recommendations to others considering the product: Don't hesitate, it's a great program. I also use this to stay in touch with my family and friends What problems are you solving with the product? What ...
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Anonymous
05/13/19
Video conferencing done right
What do you like best? This platform has been one of the easiest products to use while also solving the problem every other conferencing system has... quality issues. Zoom is a platform I've been using for over a year and have not had one quality issue. What do you dislike? When you are sharing your screen, it's hard to find the chat button when trying to view content people post. Second, when sharing, the dialog box showing different screens to share could be more intuitive. ...
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Anonymous
05/13/19
A perfect tool to have Meetings and Sessions
What do you like best? I liked its simplicity and ease of use. The video conferencing is great and fast only in fast network. Screen sharing option i great for doing presentations. Loved that many people can connect from other places without any problem. What do you dislike? Its screen sharing slows down and lags a bit when networks is below average and audio start to break. What problems are you solving with the product? What benefits have you realized? I have been using zoom for ...
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Anonymous
05/13/19
Zoom utility to interact in real time
What do you like best? access to virtual room and interact with up to 25 people, by video, Chat. Allowing screen sharing and recording sessions. What do you dislike? Not being able to access meetings or previous videos with the same code. Recommendations to others considering the product: I recommend it, easy to use, practice for effective communication in real time allowing an interaction with all the participants. What problems are you solving with the product? What benefits have ...
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Anonymous
05/13/19
Zoom utility to interact in real time
What do you like best? access to virtual room and interact with up to 25 people, by video, Chat. Allowing screen sharing and recording sessions. What do you dislike? Not being able to access meetings or previous videos with the same code. Recommendations to others considering the product: I recommend it, easy to use, practice for effective communication in real time allowing an interaction with all the participants. What problems are you solving with the product? What benefits have ...
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Anonymous
05/13/19
Conferences, meetings and webinars with high video quality
What do you like best? Zoom was not the first video conferencing software I used. I have used Google Hangouts, Uber Conference and Skype for Business, but after I started to work in my current company, where Zoom was the preferred video conference software, I discover it has so many advantages over the others. It has higher quality on every sense (video, audio and chat, it has better connectivity, I’m able to share files with no complication and I can record meetings from start to end. ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].