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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3851-3860 out of 6134

A

Anonymous

05/15/19

4 out of 5

Using Zoom for discovery & demo calls!

What do you like best? I like that Zoom has a Google Calendar integration to quickly push the 'Make a Zoom Meeting' plugin for all of my meetings. Zoom always seems to work successfully and I have yet to have Zoom fail during a meeting. What do you dislike? I dislike that sometimes when I duplicate the meeting on my Google calendar to create a room hold, it duplicates the Zoom Meeting Information and then I end up having 2 different meeting IDs for the same meeting which can get ...

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A

Anonymous

05/15/19

4 out of 5

Ease of use

What do you like best? It is easy to use and to streamline video teleconferencing with a nice clean interface. What do you dislike? Very infrequently the quality can be a little better. Recommendations to others considering the product: Go for it! It is easy to use even if you are not so computer savvy. What problems are you solving with the product? What benefits have you realized? Able to have meetings with clients and coworkers away from the office.

A

Anonymous

05/15/19

5 out of 5

Reliable, inexpensive with all the features of more expensive solutions

What do you like best? Screen sharing and drawing are smooth and convenient. I was also impressed by how quick and easy it switches between presenters and lets you get very specific about which screens/apps you are sharing. I like to work with two monitors, but it was very easy to show my viewers only what I wanted them to see and then switch over, allowing me to type directly and take over a colleague or client's screen to speed things along. What do you dislike? I really haven't run ...

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A

Anonymous

05/14/19

3.5 out of 5

It's gotten better

What do you like best? The new redesign makes it a lot more usable and better looking. They've fixed some works like only opening top right on mac. The UI doesn't look as dated and the features are more findable. What do you dislike? The group feature could be more flexible. Is like to see it replace group emails but group management is too heavy. What problems are you solving with the product? What benefits have you realized? Team chat and collaboration. Video conferencing. We ...

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A

Anonymous

05/14/19

5 out of 5

Zoom Video

What do you like best? It's the best for video conferencing. I have given interview of that. It's awesome. What do you dislike? Connection Can Be an issue sometime but it's manageable. There is nothing to dislike zoom as such. What problems are you solving with the product? What benefits have you realized? I have to take interview a lot of time. I find this the best .

A

Anonymous

05/14/19

5 out of 5

Connect you better way to the world

What do you like best? You can connect to multiple users simultaneously and discuss your project and share your screen, video conference, video chat, etc. You can use zoom as professional meeting as well as personal meeting . You can do video chat as well as normal charting. It is secure and didn't disclose your private data to outside. you can give an interview for a job. What do you dislike? The only problem is low bandwidth or poor internet connection, at that it goes down its ...

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A

Anonymous

05/14/19

5 out of 5

Great virtual video meeting software

What do you like best? I love that you can actually see everyone that you are having a virtual meeting with. I have used this with my Beautycounter business and have also used it with family for planning get togethers. What do you dislike? There isn't anything I dislike. Its an amazing software. What problems are you solving with the product? What benefits have you realized? I have had meetings with people located all across the country.

A

Anonymous

05/14/19

4 out of 5

Great tool

What do you like best? Simplistic, helps make a virtual selling environment that much more personal. What do you dislike? With an older target it can be a little tough for them to understand. Recommendations to others considering the product: Get it! What problems are you solving with the product? What benefits have you realized? Helps my entire department close more deals. We have seen about 10% increase in closing percentage.

A

Anonymous

05/14/19

4 out of 5

Clear platform

What do you like best? The best thing of zoom is the platform which is easier and clear. What do you dislike? I don’t think it is zoom’s fault but my sounds sometimes does not come off. Than I have to close the app couple of times before get it. What problems are you solving with the product? What benefits have you realized? Zoom lets easier a communication between my clients and I.

A

Anonymous

05/14/19

4 out of 5

An amazing video conferencing Software

What do you like best? Very easy to make call to anyone in anywhere. Also confereance calling is very easy. What do you dislike? Some time it’s showing connection lost and restart the connection. It may be the network problem. Recommendations to others considering the product: Its seem very good than othe Softwares . You can show your presentation also to your colleagues. What problems are you solving with the product? What benefits have you realized? We are disscussing about the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].