Zoom Reviews in October 2026: User Ratings, Pros & Cons

Way ahead of the competition

What do you like best? I work with international clients all day every day. I used to use GoToMeeting but I always had issues, especially with international clients. Since I switched to Zoom it's so much smoother and I've never had an issue What do you dislike? The only issue I've had so far is connecting my computer audio (I usually dial in with my phone. It's worked before but lately it's had issues. My guess is it's more of an issue with my computer than with Zoom What problems are ...

Great video conferencing option

What do you like best? Zoom is easy to set up and easy to use. There are great free options that allow you to use the platform for simple meetings. What do you dislike? Sometimes the functionality doesn't work as expected for breakout groups. Recommendations to others considering the product: Be sure to distinguish between meetings and webinars in the functionality, it's not always obvious. What problems are you solving with the product? What benefits have you realized? Zoom ...

GREAT FOR ANY COMPANY

What do you like best? ZOOM VIDEO IMAGES ARE CLEAR AND CONFERENCING IS RELIABLE. NO DROPPED VIDEOS OR MUFFLED AUDIO. What do you dislike? THERE IS NOTHING I DISLIKE ABOUT ZOOM SOFTWARE. Recommendations to others considering the product: TRY IT! ITS FREE AND EASY TO INSTAL. YOU WONT REGRET IT! What problems are you solving with the product? What benefits have you realized? ZOOM HAS BROUGHT TOGETHER ALL OF SATELITE OFFICES INTO MEETINGS THAT WASNT POSSIBLE BEFORE. NOW WE FEEL MORE ...

I use zoom to train care staff nationally. Its a great platform once people get used to it

What do you like best? Sharing of Best practice within the care sector. As a Training & Consultancy business we are passionate about the quality of care within the UK. To reach a Gold Standard of care takes a dedicated workforce. Through the Zoom platform we can Motivate many care homes at once and Inspire them to reach the Gold Standard. What do you dislike? Takes a little while for clients to get used to it but it is so simple to set up that they soon come to love it. What problems ...

How communication / conferencing should be!

What do you like best? Not only does it work on every platform we needed (android, windows, osx, ubuntu but in comparison to our previous solutions it uses way less battery and power on our laptops which means we can join meetings even while on the road. Apart from that it's also nice to have a comfortable browser-plugin for integration with google calender or spontaneous meetings. Finally, in this day and age it's nice to have the option of a self-hosted / on premise instances so ...

Zoom is great

What do you like best? I love Zoom. It is so easy to install. It is so easy to set up and it is extremely convenient. In addition, it is very secure. If you need to host an all hands meeting and you want to play music you can broadcast the music coming from your computer if needed. It just works. I love that all you need is some numbers to join a meeting or host a meeting. the User interface is well designed and easy on the eyes. Zoom has been a great asset for all of our video ...

Personalized And Effective Tool For Video Recordings and Meetings

What do you like best? I have used Zoom to record a video to send it to a client. I found it really helpful, as there was a provision to record the audio with clarity and also to save it to my desktop. When I paused the video recording, a pop up emerged asking for the location in my system to save the files. It automatically creates a folder named zoom in the selected space and places all the records subsequently. What do you dislike? In my point of view, Zoom saves so many recordings ...

Intuitive video conferencing software

What do you like best? Zoom makes it easy to accept video conference invites from outside of your organization. They video/audio quality is above average. What do you dislike? Launching Zoom can take a couple minutes to figure out for a first-time user. What problems are you solving with the product? What benefits have you realized? I'm able to conduct video conferences with people from other companies. Our calls are high-quality since Zoom experiences few performance issues.

Intuitive video conferencing software

What do you like best? Zoom makes it easy to accept video conference invites from outside of your organization. They video/audio quality is above average. What do you dislike? Launching Zoom can take a couple minutes to figure out for a first-time user. What problems are you solving with the product? What benefits have you realized? I'm able to conduct video conferences with people from other companies. Our calls are high-quality since Zoom experiences few performance issues.

Great Software for Communication

What do you like best? The best feature about this software is the ability to have full control during the call, such as adding people or muting video/sounds. It is also nice that the users are able to send direct messages to other employees with files. This eliminates email clutter. Putting all resources in one place also helps with organization. What do you dislike? I wish the software was able to noise cancel ambient noise better. Sometimes I have issues connecting to the Zoom ...