Zoom Reviews in October 2026: User Ratings, Pros & Cons

Streamlined and Simple

What do you like best? With Zoom, I love that I can record trainings for my colleagues. It’s very simple to also schedule phone and video screens through their platform. What do you dislike? If you have someone who isn’t familiar with scheduling Zoom calls, sometimes a meeting can’t start until the host is there. A host can be late and then you can’t connect to the call. What problems are you solving with the product? What benefits have you realized? We are using Zoom for all of our ...

Prefer It to Skype for Business Video Conferencing

What do you like best? The biggest upside of Zoom is how easy it is to use. It's ridiculously simple and intuitive to set up calls, make new contacts, share screens, record things, etc. I've had some issues in the past with getting Skype set up for video conferencing, and it just seems like so much less of a pain with Zoom. What do you dislike? Not much. Overall it's very easy. The very first time I used it I had some confusion with connecting an external pair of headphones and using ...

Excellent video conferencing software

What do you like best? Zoom is very easy to use and the interface is good. Does not really lag. What do you dislike? Everyone has to have Zoom installed in order to use it. Would be better if web-based. Recommendations to others considering the product: Definitely worth trying. Works well for personal use as well. What problems are you solving with the product? What benefits have you realized? Zoom makes it easy to conference in people all over the country and so increase efficiency.

Good without the frills

What do you like best? easy to use, the camera option is good, What do you dislike? not as much meat to it...i prefer webex or gotomeeting What problems are you solving with the product? What benefits have you realized? cheap teleconf and remote screen sharing

Love all the options

What do you like best? I love that it offers more than just video conference features. The webinar function is great and allows you to customize it to make it look very professional but with not much effort. What do you dislike? There's not anything I dislike about zoom. What problems are you solving with the product? What benefits have you realized? I'm solving the problem of being able to have meetings with people all over the world with ease and without having to pay a bunch of ...

Good for meetings

What do you like best? It is a very reliable service, has good features, such as audio and video, is of very good quality and is very reliable to hold meetings or conferences with many users connected. We have had meetings with more than forty people and we have not presented delays in the transmission of information. I like that the interaction with other connected users is simple and pleasant What do you dislike? The cost is a little high, I do not like that it is not so intuitive ...

Super cool

What do you like best? Ability to move between video and audio while deploying high quality What do you dislike? Modifying an existing call is not very great especially if it is a recurring call. What problems are you solving with the product? What benefits have you realized? Since I have a good Internet service, I am literally interacting on my laptop using Zoom. The ability to schedule and also email using Outlook is super effective.

Excellent app

What do you like best? Zoom has the perfect quality for holding remote meetings. With easy navigation, crystal clear quality, and great customer support, I would recommend it to anyone. What do you dislike? I would maybe make a tutorial for first time users. When I first downloaded the app, I had a little bit of a lurking curve to catch up on. What problems are you solving with the product? What benefits have you realized? It’s nice because I can reach out to colleagues that are far ...

Simply Works

What do you like best? I like the easy screen sharing, the ability to see the face of the person I am talking to, and the chat features. It is also easy for people to call in if they aren't in front of their computer. Not hard to download and install the software for first time users. What do you dislike? Literally nothing, other than sometimes my engineers complain about using it. Recommendations to others considering the product: Use it. What problems are you solving with the ...

Group conferences on demand

What do you like best? Easy to launch and share a link - Then all everyone needs to do is hop on and we can share both our screens and our video feeds! What do you dislike? Need to download to run. It doesn't run natively in the browser window. What problems are you solving with the product? What benefits have you realized? Group meetings all in 1 place and basically on demand.