9.8
SpotScore

Zoom Reviews in October 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Anonymous
05/18/19
Great communication tool for Remote Teams
What do you like best? Reliable service for screen sharing and communicating with coworkers for meetings What do you dislike? Sometimes meeting invites are a bit confusing for people who haven’t used the service before Recommendations to others considering the product: Great for remote teams! What problems are you solving with the product? What benefits have you realized? Screen sharing capabilities and clear reception for remote meetings over the phone / computer
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Anonymous
05/18/19
Virtual meetings with video and audio quality.
What do you like best? We have and use this tool on a daily basis to create and schedule virtual meetings with customers and business partners. It supports up to 1000 connected people with good video and audio quality. The system is very easy to program and use by all users. The tool has brought many benefits to the company such as travel savings. What do you dislike? I have nothing to complain about this software so far. It always worked perfectly. I've talked a few times with the ...
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Anonymous
05/18/19
As good as any other
What do you like best? In terms of video-conferencing, I can't tell the difference between Zoom and any other service. Perhaps I am a minimal user, but as far as being able to video call my colleagues and have them successfully answer - Zoom works. What do you dislike? There aren't any downsides to using Zoom that I can cite. Recommendations to others considering the product: It works just as good as every other product I have used (Skype, Oovoo, join.me, Uber Conference What ...
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Anonymous
05/18/19
Zoom does what it needs to do, but it does not look pretty and is often buggy.
What do you like best? It's easy to use and reliable. Also, I like that I can use it on mobile, because I often take calls while on the way to work. What do you dislike? The software often lags and is buggy during calls. I realize this is due to connections issues, but it's still annoying. I'm surprised I'm saying this - because I usually don't care about this - but the User Interface is pretty ugly. Also, the software does not integrate well with Outlook or Google Calendars. What ...
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Anonymous
05/18/19
The perfect platform to hold online business meetings.
What do you like best? Zoom is a totally good tool, it allows me to conduct business meetings online, with my colleagues, I can make meetings from anywhere in the world and from any device. I like that this platform is very easy to use, the interface is very intuitive, in addition, it is very easy to create requests for meetings, the colors are pleasing to the eye and how to organize each meeting works really excellent! I also like that this tool is very economical, it allows me for ...
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Anonymous
05/18/19
Great tool for scheduled demos, webinars, screen-sharing calls
What do you like best? The ubiquitousness of Zoom can't be understated. They are definitely the "Google" of screen-sharing and conference calling. The recordings that Zoom makes of each call have been important to save for client records. What do you dislike? It can be tricky getting clients up and running and familiar with how Zoom works on a first call. I've had to send over emails before our initial discussion to help them get set up and running so we don't waste half of the meeting ...
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Anonymous
05/18/19
Since first using this Zoom App I have had a very great experience.
What do you like best? I love being able to chat instantly and virtually with people from all around the world. Furthermore, I truly love the clean, simple and intuitive interface. Zoom is far different from many other web conference and calling platforms. What do you dislike? My one and only dislike that I have in regards to Zoom is the web call quality at certain times and the sudden live call endings. Recommendations to others considering the product: Give it a try now, do not ...
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Anonymous
05/18/19
Helpful for providing assistance for the digital products we develop
What do you like best? Zoom is so easy to access and share, but overall, I think Zoom makes a great job connecting people. It has a great quality of video and audio compared to Skype, the most famous video conferencing software. Also, you’re able to record meetings, so you can catch every important detail from it. Something I especially like is the Zoom extension for Chrome. It makes even easier to start a Zoom meeting while doing other things at the same time. What do you dislike? ...
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Anonymous
05/18/19
amazing confrence managing software
What do you like best? when we manage the conference with the client it is amazing and work fine that is amazing for sharing the computer screen and video call What do you dislike? nothing to dislike but only provide 45 minute without the sing in Recommendations to others considering the product: it is more batter then skype for screen sharing and the video call conferencing What problems are you solving with the product? What benefits have you realized? we are managing the ...
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Anonymous
05/18/19
Zoom in for your business meetings
What do you like best? Best in class virtual meeting and video connect software which has a lot to offer in terms of value. Compared to the other software in the same class, zoom strikes a balance between the price and necessary offerings. It allows users to schedule meetings in advance and instantaneously with multiple team members, clients within and outside the organization. The biggest advantage of zoom is the ease of use of the software, its easy to handle meetings with zoom with ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].