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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3801-3810 out of 6134

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Anonymous

05/17/19

5 out of 5

Zoom - Easy and Comprehensive

What do you like best? Zoom makes connectivity around the world and in your office easy. I love that the screen-sharing is specific and I love how easy it is to connect to conference room displays. What do you dislike? I really like the video conferencing capabilities, but other features could use work. What problems are you solving with the product? What benefits have you realized? Video conferencing.

A

Anonymous

05/17/19

5 out of 5

My First Zoom Conference

What do you like best? It’s fast, every thing you need to use for zoom is a click away and the buttons are right in front of you. What do you dislike? I didn’t find anything I did not liken about it...its always been a positive experience. Recommendations to others considering the product: Give it a try...I have used other software such as “GoToMeeting” for a while and I am new to Zoom but I really enjoyed using it! What problems are you solving with the product? What benefits have ...

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A

Anonymous

05/17/19

5 out of 5

Great product

What do you like best? Really good product. Has replaced Skype and other meeting tools that we used to use. What do you dislike? Sharing URLs can be a challenge sometimes as they are constantly changing. Recommendations to others considering the product: at least give it a shot. really a great product and really a product that I will tell everyone about. What problems are you solving with the product? What benefits have you realized? meetings; interviews; conference calls

A

Anonymous

05/17/19

5 out of 5

Consistent Up-time, Great Customer Service, Accomodating Pricing Structure

What do you like best? Calls never drop, Sales/service team is very responsive and helpful, pricing structure allows us to grow into the plan we need What do you dislike? User admin settings are tough to navigate and the self-help keyword search tool doesn't always provide accurate results What problems are you solving with the product? What benefits have you realized? Presenting proposals to external clients/companies in multiple geographic places whom are accessing the meeting ...

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A

Anonymous

05/17/19

5 out of 5

Zoom is excellent for meetings with multiple colleagues

What do you like best? Excellent video quality, and audio. No issues with anything so far! What do you dislike? Nothing so far, I've found Zoom works great! Recommendations to others considering the product: Try the free account, if you need longer multiple meetings etc, you can get a very reasonably priced paid account - one of our users has this, and arranges all the full team meetings that are longer than 40 minutes. What problems are you solving with the product? What benefits ...

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A

Anonymous

05/17/19

4.5 out of 5

Good software to conduct meetings

What do you like best? Zoom is very useful to conduct meetings in offices. It have best features of requirements in meeting. we can see the participants who all are joined the meeting and we can interact with them. That is the best part in it. And one more thing is the recording option which is very useful because that we can recall the meeting through that. The theme color of the zoom software also very descent and neat and pleasant. The process can be done for the meeting is very ...

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A

Anonymous

05/17/19

4.5 out of 5

Video conferencing software

What do you like best? Zoom is the best software for video conferencing. Video quality and audio quality both are very good. No lagging in video streaming. Virtual hand raising during video conferencing is a very awesome feature. What do you dislike? No dislike about zoom. Everything is very good. It fullfill are the requirements of meetings. What problems are you solving with the product? What benefits have you realized? We used zoom for daily communication with our clients. Zoom ...

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A

Anonymous

05/17/19

4.5 out of 5

Wonder full application for connecting people over the globe

What do you like best? It helps in connecting people over the globe, user friendly, easy to share screens, more secured than any other application I have ever used What do you dislike? It needs high speed internet in order to have high quality of video Recommendations to others considering the product: Highly Recommended for connecting people for the conferences, providing demo, conducting training sessions. What problems are you solving with the product? What benefits have you ...

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A

Anonymous

05/17/19

4.5 out of 5

Great conference call tool

What do you like best? I love the the ease of use and the ability to screen share with out much effort What do you dislike? I dislike how there isn’t always a clear dial in number of someone can’t log in from a computer Recommendations to others considering the product: Always manage your attendees before and while they are joining What problems are you solving with the product? What benefits have you realized? We are reaching prospects and using zoom to demo our software

A

Anonymous

05/17/19

4.5 out of 5

Standard sound quality. Ideal for business conference.

What do you like best? You can add as many participants you want when compared to other platforms. The sound quality is always better. The participants can easily share their screen to all participants. The recording option enables you to record the session and used it for future reference. What do you dislike? The mute icon tends to disappear when you minimize the app. The clap icons doesn't Animate when chosen. Recommendations to others considering the product: If you are ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].