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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3771-3780 out of 6134

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Anonymous

05/19/19

5 out of 5

The best technology for making video calls.

What do you like best? In the fulfillment of my working day it is very important to have different types of software that allow me to communicate efficiently with my coworkers and supervisors to inform about the different news and editorials that I edit for our television channel; the softwares to make video calls and videoconferences are the ones that I use more in my work, and among the wide range of options, without a doubt, Zoom is the best software to make video calls. This software ...

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Anonymous

05/19/19

5 out of 5

This software is very convenient, since you can connect from several devices at the same time

What do you like best? What I like most about Zoom is that it allows me to write messages at the same time and share any file with other users. Since it is one of the most prominent platforms of video conferences and web conferencing services, there are many advantages that the Zoom application can use both from the computer and from the mobile. It is also a perfect option for having simple online meetings, Fortunately, it offers the best video, audio and wireless screen experience to ...

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Anonymous

05/19/19

5 out of 5

LGBTQ Nonprofift Goddess

What do you like best? As a consultant for a nonprofit in NYC, curating annual fundraisers, social media/engagements, department organization--- you name it! Hiring external employees for dial locations began with the utilization off Zoom. Phone interviews are an antiquated option. It is the new first interview of 2 in lieu of three interviews. It impacted my first experience in recruitment for a Communications Team. What do you dislike? User friendly lacking --- but,allow me to ...

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Anonymous

05/19/19

5 out of 5

Recomiendo Zoom

What do you like best? Lo más ponderable de Zoom para mí es la capacidad de organización comunicativa mediante el intercambio de sus usuarios, es decir, cada quien tiene su momento para pedir la palabra, intervenir y escuchar evitando las interrupciones propias de la comunicación de tú a tú; así todos tienen las mismas posibilidades de exponer sus ideas completamente y con el debido respeto. What do you dislike? No he comprobado si ofrece esta posibilidad, pero sería bueno tener ...

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Anonymous

05/19/19

5 out of 5

Love zoom!

What do you like best? It’s the best way to connect with those near and far. There are so many features, for example, screensharing, that I love so much! What do you dislike? The video quality is not all that great. What problems are you solving with the product? What benefits have you realized? I haven’t really had any problems with zoom at all. Once I discovered how to use all of the features, I really enjoyed using it! Very beneficial! I use zoom at least once or even twice a day!

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Anonymous

05/19/19

4.5 out of 5

Great Video Conferencing Tool

What do you like best? Zoom is such a reliable and easy to use tool. The quality of audio and video provided is much better than any other video conferencing tool I have used. Share screen and chatting features are very good, and well suited for webminars. What do you dislike? Zoom does not provide clear and concise instructions to join audio (especially through phone. I also am not a fan of the polling feature. Recommendations to others considering the product: Zoom is well worth ...

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Anonymous

05/19/19

2.5 out of 5

It definitely gets the job done.

What do you like best? I love that my team and I can share remote control of our screens. What do you dislike? I do not like that the screen sharing options get in my way when I am leading a meeting. It tends to get a little annoying trying to drag it out of the way all of the time. What problems are you solving with the product? What benefits have you realized? As software engineers, we've benefitted by being able to be more efficient while working remotely. When somebody has an ...

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Anonymous

05/19/19

4.5 out of 5

universal video conferencing software with greater performance index

What do you like best? Zoom have been of much help in our company bearing in mind we have to deal with groups of clients everyday. It have outstanding feature which make it a giant video conferencing app among it competitor. Its ability to be integrate with outlook and google calendar make it more reliable app by setting reminders. Scheduling one on one meeting with a group of client is easy and faster. Its is possible share screen and thus easy to demonstration our services to ...

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Anonymous

05/19/19

3.5 out of 5

Really Good Conferencing When It Works

What do you like best? Zoom makes it super simple to conference people together, and in our case, multiple zoom rooms together. This is great when dealing with remote employees or offices in different cities/countries. The quality of the calls is great. The ability to schedule Zoom rooms with Google Calendar is very quick and useful. What do you dislike? The hardware for Zoom Rooms can be kind of picky and often times will stop responding. It requires the use of a computer for the ...

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Anonymous

05/18/19

5 out of 5

I use it as a 100% remote worker

What do you like best? Easy to keep in touch with the rest of my team, and I find the platform to be very reliable. It is easy to use and runs well in the background. What do you dislike? It can sometimes be a little confusing when multiple people/groups are chatting, but that is a minor issue. What problems are you solving with the product? What benefits have you realized? Access for remote workers and offsite development teams. It is also used for meetings, and calls (little use ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].