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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3731-3740 out of 6134

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Anonymous

05/20/19

5 out of 5

Great for Teams

What do you like best? Zoom is a great tool for teams to use who work remotely. It is easy to sync in calendars and makes collaboration via video and audio easy. What do you dislike? There is nothing that I dislike specifically about the platform. It works well. What problems are you solving with the product? What benefits have you realized? Working remotely. Having a fast and easy to use channel to talk with work colleagues is invaluable.

A

Anonymous

05/20/19

5 out of 5

Zoom: Meetings in a Flash

What do you like best? The software is stable, transmitting high quality audio and video at all times. It is easy to use with an intuitive UI. What do you dislike? None immediately come to mind, this software is just as good if not more competent than other remote meeting platforms. What problems are you solving with the product? What benefits have you realized? Remote communications with business partners abroad are easily carried out with Zoom.

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Anonymous

05/20/19

5 out of 5

Smoothly connection

What do you like best? Zoom can be installed in the machine or run light, smoothly and portable via browser app. What do you dislike? Sometimes the chat popup stay behind the windows and the customer can't see notifications Recommendations to others considering the product: Like every product, enjoy the trial period to make tests with product features. What problems are you solving with the product? What benefits have you realized? Provide a great communication platform for ...

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A

Anonymous

05/20/19

5 out of 5

Love Zoom!

What do you like best? I love how easy zoom makes it to ask coworkers questions! What do you dislike? Sometimes the audio acts up but can be fixed Recommendations to others considering the product: yes! What problems are you solving with the product? What benefits have you realized? Problems sometimes require a computer restart but i can get responses for clients very quickly via zoom - also great for group chats and webinars

A

Anonymous

05/20/19

5 out of 5

Best webconference tool I've found

What do you like best? It's easy to use and with high adoption, people are familiar with it. The free account provides a lot of functionality. I use it for client meetings and for my podcast. What do you dislike? I sometimes have connection issues which are probably on my end, but happen more when recording. What problems are you solving with the product? What benefits have you realized? Easy to client meetings without travel. Good for "breakout" conversations with multiple people.

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Anonymous

05/20/19

5 out of 5

Best Video Conference Platform on the Market!

What do you like best? It's reliable, easy to use, and our clients (even those less tech-savvy or who don't have laptops love using it! What do you dislike? The most frustrating thing for me is having to log in every time I schedule a meeting. It's a one-click sign in but still annoying. What problems are you solving with the product? What benefits have you realized? We're able to connect face-to-face with clients all over the world with crisp, clear video and audio. It really helps ...

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A

Anonymous

05/20/19

5 out of 5

STAFF meeting

What do you like best? I like how when you are in a meeting with a larger seminar so everyone has to listen and not be heard u can cut every one mics off and picture and they can all hear u my company use zoom a lot and I work at a adult entertainment store. What do you dislike? I haven’t really done to to much exploring with the actual app but I have not had any problems with the app yet. I don’t like the kinda long start up process to get to my meetings but I literally have no ...

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Anonymous

05/20/19

5 out of 5

Zoom lets us meet anywhere, anytime!

What do you like best? We love to use Zoom for all of our internal and external meetings. It is easy to access and simple to use. It allows us to share the screen or let others take control. What do you dislike? Sometime we have issues dialing in, but it is not often and usually on the users end of things. Recommendations to others considering the product: Zoom is a great tool! What problems are you solving with the product? What benefits have you realized? We use it for ...

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A

Anonymous

05/20/19

5 out of 5

Great way to work remotely

What do you like best? It is a great way to keep the communication flow in really good shape, since I work remotely I found this app really helpful since it is pretty friendly to use and really easy to get used to it. What do you dislike? Sometimes I need to turn off the video in order to keep a good connection, but that seems to be related to the internet and no to the app directly. Could be useful to have the option for everyone to be able to manage the screen when you are screen ...

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A

Anonymous

05/20/19

5 out of 5

Incredibly easy to use video conference platform.

What do you like best? Easy to use. Just send a link to person you are meeting with and you’re good to go! What do you dislike? Haven’t found any downsides so far. Some older clients struggle with getting it launched, but that is more user error than zoom’s error. Recommendations to others considering the product: It is an extremely convenient way to host video conferencing and screen sharing. What problems are you solving with the product? What benefits have you realized? ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].