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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3741-3750 out of 6134

A

Anonymous

05/20/19

5 out of 5

wonderful experience

What do you like best? Using ZOOM to hold or participate in network meetings is very convenient, and you can communicate with each other in real time. The communication is very timely and efficient. What do you dislike? During the meeting, the perception of images and sounds with a lag phenomenon, to a certain extent affected the experience.So it feels like the quality of the call can be improved even further. What problems are you solving with the product? What benefits have you ...

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A

Anonymous

05/20/19

5 out of 5

Essential tool for businesses with multiple locations

What do you like best? I love the ability to meet with team members remotely. What do you dislike? Occasionally connecting to external cameras and microphones is tricky. Recommendations to others considering the product: Use a trial and make sure the system you’re using has video/microphone capabilities. What problems are you solving with the product? What benefits have you realized? With many locations spread out it is easy for our team members to say they can’t attend ...

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A

Anonymous

05/20/19

5 out of 5

this is the best way to communicate and meet

What do you like best? I can use Zoom for virtual meetings, to record a podcast with multiple tracks and internal meetings. What do you dislike? Nothing. Compared to other video conferencing software, this is amazing! Recommendations to others considering the product: This is a great platform to communicate with clients and colleagues around the world. You can even use it to record high-quality video and audio tracks for publication. What problems are you solving with the product? ...

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A

Anonymous

05/20/19

4.5 out of 5

Zoom info for business developer

What do you like best? Super easy to use and fast to spin up a meeting bridge What do you dislike? The ability to send meeting Host responsibilities to another user, in the event I cant make the meeting anymore, I can make a colleague host What problems are you solving with the product? What benefits have you realized? Easy to set & nail down meetings with prospective customers & internal coworkers

A

Anonymous

05/20/19

5 out of 5

Best conference tool nowadays

What do you like best? Is amazing the control on what you can do/share/chat/speak over the zoom room, is really amazing actually the possibilities that you may find in this too. OUTSTANDING FEATURES for screen sharing, screen control, chat, video conferencing or only regular call. What do you dislike? Sometimes there are certain problems with the connections, however, sometimes, is bandwith related, and haven't seen any documentation on what is the recommended bandwidth for the ...

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A

Anonymous

05/20/19

5 out of 5

Easy to use

What do you like best? Zoom is a great software for making audio or video calls to coworkers. I’ve used it a lot and the audio quality is great and clear. Easy to hear and clearly understand others. What do you dislike? My only dislike is that it can consume a tad bit of power so hopefully there’s a way to improve on that. But that’s about it. Everything else is superb. Recommendations to others considering the product: Definitely use zoom if your employer uses it. Great ...

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A

Anonymous

05/20/19

4 out of 5

Good, but sometimes shuts down

What do you like best? I like that it becomes easy to present to teams across the globe. What do you dislike? I often run into scenarios where Zoom will shut down in a meeting. Recommendations to others considering the product: I would tell them to test it out live for a couple weeks to ensure they are not dealing with all the call drop issues our team deals with. What problems are you solving with the product? What benefits have you realized? I am able to conference and share ...

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A

Anonymous

05/20/19

4.5 out of 5

Zoom you connect

What do you like best? Zoom as name says always give a great pleasure once I need to connect with anyone like to share my reports, to update about my updates and all. As I am a QA (software tester need to connect frequently with developers to show their mistake in system and how to fix and area of defect, zoom always give a better connectivity , zoom picture at the time of desktop share, good voice quality and quick connect. What do you dislike? It should have SSO feature or one time ...

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A

Anonymous

05/20/19

4.5 out of 5

Reliable Web Meeting Provider

What do you like best? Reliability and integrations. I have used web providers in the past who would drop sessions and would be difficult for other attendees to log on to. I never have these issues with Zoom. I can easily schedule a meeting and my attendees have no issue or trouble following the login instructions. I also need to execute demos on my iPhone so I love the option to screen share with my iPhone. What do you dislike? Little things like how I get an email prior to a meeting ...

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A

Anonymous

05/20/19

3.5 out of 5

Zoom Review

What do you like best? Zoom meeting is good platform for schedule meetings with business and with team.Easy to setup meeting.getting voice quality is good as well as presentation / screen sharing quality also good.We can chat also during the meeting What do you dislike? I have faced one issue while using zoom meeting.Not able to send file first time.it was not allow me to send file to another user.very complex till joining the meeting.if we installed already zoom meeting then again it ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].