NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

Add to compare

Starts from $13.33 / user / month when yearly, also offers free forever plan

Start Free Trial

Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

Are you using Zoom?

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 3711-3720 out of 6134

A

Anonymous

05/21/19

4.5 out of 5

Zoom into great meetings

What do you like best? The best part about Zoom is being able to see every participant of the video call and being able to share screens. We host large calls so it's nice to be able to see everyone's camera. What do you dislike? There is not much to dislike except having to download the Zoom app to join calls. Joining from a web browser is fine, but it doesn't look as nice as the app. What problems are you solving with the product? What benefits have you realized? We host large ...

Read more

A

Anonymous

05/21/19

4 out of 5

Great For Internal and External Meetings

What do you like best? I love using Zoom for its video conferencing features. It's convenient and easy to use. It makes my . life easier when collaborating with outside businesses. What do you dislike? We use zoom to project our screens in meeting rooms, and it was difficult to figure out at first. It's also . faulty, and doesn't work 100% of the time. That could be an issue on our technology side. What problems are you solving with the product? What benefits have you realized? ...

Read more

A

Anonymous

05/21/19

3.5 out of 5

Good program overall

What do you like best? It's pretty easy to use and I think it is less glitchy than Skype so far What do you dislike? Have a hard time connecting to our smart TVs for some reason Recommendations to others considering the product: Haven't had any issues so far! What problems are you solving with the product? What benefits have you realized? Communicating with remote teams - has helped us with large scale meetings

A

Anonymous

05/21/19

3.5 out of 5

Great overalll product

What do you like best? Easy to start a meeting regardless if you have a device or not-“zoom rooms”. Also, the web experience/video aspect is very compelling. I wa never used to seeing my colleagues on video before this What do you dislike? Screen sharing. Every time I switch my screen I had to reshape that particular application I was using. Wish I could just have a”share all” button. Recommendations to others considering the product: Screensharing all windows would be great. What ...

Read more

A

Anonymous

05/21/19

4.5 out of 5

Best so far!

What do you like best? Our company has now equipped our conference rooms to be Zoom friendly. We just type in a number and we are logged in. Teammates around the globe can log in with just the click of a link. After using other vendors before, this has been the most successful. What do you dislike? In talent acquisition, we need to schedule lots of interviews and meetings. Because each account can only host one meeting at a time, we struggle when we have back to back meetings and the ...

Read more

A

Anonymous

05/21/19

4.5 out of 5

Seamless and flawless communication

What do you like best? The best thing i like about zoom is the grip on network it holds . The video quality and audio is to the point of perfection. The purpose of a good video conferencing experience is served very well by zoom.I recommend this software if you are usually engaged in overseas communication and conferencing. What do you dislike? Sometimes the poor network makes the application lag and becomes a bit difficult to use. But this fixed by re establishing a fgood connection. ...

Read more

A

Anonymous

05/21/19

4.5 out of 5

ZOOM is a great communication tool!

What do you like best? Easy, clear and does all the things I need it to do. What do you dislike? Sometimes there's an echo and a slight lag, not often though. Recommendations to others considering the product: Give it a try. If it's not for you, try another. What problems are you solving with the product? What benefits have you realized? Quick meeting room for teams spread around the country. Easy to access and easy to invite participants.

A

Anonymous

05/21/19

4.5 out of 5

easy, intuitive to use

What do you like best? ease of joining conferences and screen sharing feature What do you dislike? time limit on calls for free version, mostly waved off for first few calls. Recommendations to others considering the product: easy to use especially for screen sharing and presenting work remotely What problems are you solving with the product? What benefits have you realized? helped set up urgent meetings or set up meetings when one of the stakeholder is on travel

A

Anonymous

05/21/19

4.5 out of 5

Super Helpful

What do you like best? Zoom has been extremely helpful to our business because we can easily meet with remote clients and employees. We can collaborate over zoom using the share screen feature. We do like the record feature so we can share meetings with others in the company. What do you dislike? I dislike that zoom does use a lot of battery from my laptop. It can be hard to collaborate when people call in over the phone instead of use the link. Recommendations to others considering ...

Read more

A

Anonymous

05/21/19

4 out of 5

I work in a cross-cultural team and we chose Zoom

What do you like best? - Recurring Meeting: This feature is awesome for virtual team meetings, you can add a recurring meeting to always happen at the same time in certain day of the week; - Integration with Google Calendar: I usually have to invite around 100 people for my monthly meetings and you can add it directly to google calendar and the zoom invite will come together; - Ability to use camera and audio from multiple users: Even though only one person can host the meeting, all ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].