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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3701-3710 out of 6134

A

Anonymous

05/21/19

5 out of 5

Very easy to use and collaborate with people anywhere

What do you like best? It is very easy to have people collaborate from their computer, cell phone or pad. All you need to do is give them the website address and they are in! What do you dislike? I actually like everything about it. It works very well for my needs. Recommendations to others considering the product: I would highly recommend Zoom for anyone who needs to meet with people outside of your area What problems are you solving with the product? What benefits have you ...

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A

Anonymous

05/21/19

2.5 out of 5

Not great connection

What do you like best? I have never had a 100% good experience with zoom. It is often difficult to connect and is usually easier to just use another video conferencing service. What do you dislike? Hard to connect and not reliable video quality. Recommendations to others considering the product: Leave extra time before your call to make sure you can connect What problems are you solving with the product? What benefits have you realized? I have used Zoom over google hangouts in ...

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A

Anonymous

05/21/19

5 out of 5

Zoom is awesome

What do you like best? I love that I get everything I need for my business for free. What do you dislike? I can't think of anything negative about Zoom. Recommendations to others considering the product: If you can get by with the free version, then it's a no-brainer. What problems are you solving with the product? What benefits have you realized? I used Zoom to give product demos for our SAAS product.

A

Anonymous

05/21/19

5 out of 5

Zoom User Review

What do you like best? Not having the people who are joining have to create an account before. What do you dislike? Not much. this is an easy to use platform that is very user friendly and has not once failed me. Recommendations to others considering the product: Nothing yet. Keep up the good work What problems are you solving with the product? What benefits have you realized? I have not have had any issues yet. The only thing that is not accurate is that you get an alert prior ...

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A

Anonymous

05/21/19

5 out of 5

Zoom is an essential tool for my business!

What do you like best? I really love how easy Zoom is to use! It definitely takes the stress out of video conferencing, whether with clients or colleagues. The interface is well designed, the scheduling and linking to Google Calendar is great and easy to do, and the screen sharing always works well, which is very important to my business. What do you dislike? There's really not much I dislike about Zoom. I do find it a bit pricey to upgrade from a free account, but like the fact that ...

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A

Anonymous

05/21/19

5 out of 5

reliable collaboration network

What do you like best? slideshow for presentations, user authentication, follow-ups for breakout meetings, easy and advanced documentation and file sharing, admin controls features, quality audio and video conferencing, compatible with other medias, polling and questioning, high chat features, scheduling meetings is made easy and effective, whiteboard, search tool, ability to switch presenter, multi-language, calendar etc,. What do you dislike? despite the many great features Zoom ...

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Anonymous

05/21/19

5 out of 5

Zoom help to fulfill our goal

What do you like best? Zoom is excellent for group meetings, good quality of video call, easy to connect. Every work well in lower networks What do you dislike? Sometimes we connect more people, connection lost but rarely Recommendations to others considering the product: Excellent app for video meetings, I would highly recommend, save money and time. Good quality. Easy to connect What problems are you solving with the product? What benefits have you realized? My last ...

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A

Anonymous

05/21/19

5 out of 5

Efficient tool for collaborative meetings and for conferences.

What do you like best? Zoom is best option for attending our important business meetings from anywhere. Video and sound quality provided by this tool is very clear which helps us to understand important points of meeting clearly. We just have to send an invitation link to other employs and they can join meeting easily from anywhere. Zoom video is very easy to navigate even new user can use it all features easily. Service of this tool is very reliable and enable us to experience ...

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A

Anonymous

05/21/19

5 out of 5

Zoom = great

What do you like best? It is the best video tool I have ever used! never crashes. What do you dislike? I wish it was easier to get a share link. the light/dark ratio is not the best either What problems are you solving with the product? What benefits have you realized? I can easily contact my colleagues and when I work remote it solves tons of problems.

A

Anonymous

05/21/19

4.5 out of 5

Best software for professional meetings and and screen sharing with brilliant quality.

What do you like best? The Best part is the quality in conference, It is possible to connect in group without any issues and able to share screen at same time does not affect quality of call. What do you dislike? Some times when connected 2 or more laptops are nearer a beep sound is heard. Recommendations to others considering the product: Zoom provides best quality of video conference, screen sharing and recording done at same time. It is a best software having all essential ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].