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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3691-3700 out of 6134

A

Anonymous

05/21/19

5 out of 5

Great Way to Collaborate from Long Distances!

What do you like best? I love the ease of use and the ability to work together on one screen no matter how far away. What do you dislike? Nothing is dis-likable about this program What problems are you solving with the product? What benefits have you realized? Collaborating with team members that are remote- sharing screens for PLM and ERP development.

A

Anonymous

05/21/19

5 out of 5

Zoom meets all my video conferencing needs at work

What do you like best? Zoom works wonderfully for streaming video to multiple rooms in case our events are oversubscribed and we need an overflow room. Whenever we have meeting attendees that are not able to attend in person, we set up Zoom, and they can join us from around the world. What do you dislike? It took a bit of time to get used to Zoom when work switched from another platform, but overall I enjoy this one better. What problems are you solving with the product? What ...

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A

Anonymous

05/21/19

5 out of 5

Amazing capacity

What do you like best? I have been part of 40+ people webinars on Zoom without it crashing. I was massively impressed by this, as well as by all the features such as breakout rooms and screensharing. What do you dislike? There is a free feature, but only for meetings shorter than 40 minutes or so, so we had to start another meeting (it was only a few of us, so this wasn't a big deal. Recommendations to others considering the product: Take the time to get to know all its features. ...

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A

Anonymous

05/21/19

5 out of 5

Easy to use + love the record meeting feature.

What do you like best? i like that it’s very easy to use. i work with teams in kuwait, egypt, and pakistan so a reliable meeting software is very important. What do you dislike? i don’t have any complaints. i really like zoom. What problems are you solving with the product? What benefits have you realized? getting everyone together is easy. not everyone on our team has iphones so we can use facetime group chat. so zoom is great and the recording meeting feature is amazing due to ...

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A

Anonymous

05/21/19

5 out of 5

zoom is incredible

What do you like best? is the easiest way to do many activities, such as desktop sharing, video conference, webinars, and not just using the PC, it is best to combine the use of a PC and a cell phone in the best way. It is very helpful for training or remote training. What do you dislike? It does not have anything that I did not like, it is very easy to use and it does not give any problem to settle Recommendations to others considering the product: Of course I recommend it, its ...

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A

Anonymous

05/21/19

5 out of 5

Zoom is GREAT for Hosting Group Coaching Calls & Meetings!

What do you like best? Zoom is GREAT for Hosting Group Coaching Calls & Meetings! Plus hosting virtual fitness classrooms. What do you dislike? Zoom's features the person talking on the main screen, however, this can happen with background noise which means participants in meetings have to mute & unmute themselves to speak. What problems are you solving with the product? What benefits have you realized? Being able to work with clients from anywhere which has expanded my business and ...

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A

Anonymous

05/21/19

5 out of 5

Highly recommended for videoconferences!

What do you like best? I have been using Zoom for video conferences. I like it for its ease of using, sharing screens and audio controls. Also it's very convenient to schedule meetings. What do you dislike? I can't think of anything I don't like in Zoom. What problems are you solving with the product? What benefits have you realized? It's easier for me to connect with people across the country and talk about our projects.

A

Anonymous

05/21/19

5 out of 5

Project Manager

What do you like best? Zoom is very easy to use and has robust functionality. I have daily meetings using this program. What do you dislike? There really is nothing I dislike with Zoom. They integrate with all of the products I use. What problems are you solving with the product? What benefits have you realized? We use Zoom to host client meetings across all departments. Our industry is pretty acclimated o using Zoom.

A

Anonymous

05/21/19

5 out of 5

Really great sound and picture quality.

What do you like best? Zoom is really helpful for me to stay in touch at work because being the receptionist, I can't really leave my desk to attend certain meetings/functions. What do you dislike? Nothing honestly, Zoom is super efficient and helpful. What problems are you solving with the product? What benefits have you realized? Staying in touch with co-workers from other offices and those who work remotely.

A

Anonymous

05/21/19

5 out of 5

Efficient tool for collaborative meetings and for conferences.

What do you like best? Zoom is best option for attending our important business meetings from anywhere. Video and sound quality provided by this tool is very clear which helps us to understand important points of meeting clearly. We just have to send an invitation link to other employs and they can join meeting easily from anywhere. Zoom video is very easy to navigate even new user can use it all features easily. Service of this tool is very reliable and enable us to experience ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].