9.8
SpotScore

Zoom Reviews in October 2026: User Ratings, Pros & Cons
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Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 3671-3680 out of 6134
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Anonymous
05/22/19
We use zoom everyday
What do you like best? I love how easy it is to schedule a meeting in advance or on the fly. Our customers who are not very tech savvy can download the application within seconds. Best screenshare service I have used thus far. What do you dislike? I have no complaints! Absolutely LOVE zoom What problems are you solving with the product? What benefits have you realized? We use Zoom daily for onboarding our customers. We used to use other bulky platforms that weren't user friendly. ...
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Anonymous
05/22/19
Zoom makes screen share easy
What do you like best? I like that with Zoom allows you to screen share with ease. The quality of connections is easy and the screen share quality is top notch. What do you dislike? There are not many things I dislike. I guess one would be that there is competing companies because this one is better in comparison to GoToMeeting. What problems are you solving with the product? What benefits have you realized? This allows members of a team to see what you are seeing on your screen in ...
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Anonymous
05/22/19
Zoom is great for video conferencing
What do you like best? Zoom allows people to have meetings when all participants cannot physically attend. I love that you can have a direct link and phone number just for your conference. Zoom allows you to use your video and mic, share screens, use only a telephone if you are on the road and allows participants to send private and public messages to the whole group. What do you dislike? I have no dislikes for zoom. It is extremely helpful What problems are you solving with the ...
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Anonymous
05/22/19
Zoom is an awesome tool for us to host webinars!
What do you like best? Zoom's easy to use interface allows us to create webinars every week. We use Zoom to host webinars for hundreds of users of our platform, providing tutorials, guides, and tips. What do you dislike? There can be some confusion during webinars when attendees try to ask questions or chime in. I have had trouble receiving notifications when attendees raise their hands to ask questions. What problems are you solving with the product? What benefits have you realized? ...
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Anonymous
05/22/19
The perfect solution for business meetings online.
What do you like best? I love that this tool allows me to conduct business meetings online, I can organize a meeting of up to 100 people, where the limit of duration is 24 hours. This is really amazing. I also like that I can organize all the business meetings that I want, there is no limit. In addition, this tool has a really excellent customer support, I have communicated a couple of times to clarify some doubts I had, I have responded very kindly and solved all my doubts. Also, I ...
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Anonymous
05/22/19
High quality video!
What do you like best? I love how easy it is to use Zoom. From sign up to meeting execution What do you dislike? I dislike the number of emails coming from Zoom. Need to update preferences What problems are you solving with the product? What benefits have you realized? I have found a solution to easily share screen and meet with people all over the globe
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Anonymous
05/22/19
I've used them all and this is the best!
What do you like best? I am in sales and have had many openings to meetings wasting 5-10 minutes getting the web meeting to work for all parties. I have used just about every solution and I can say hands down Zoom has been the best, most reliable , friendly to new users. What do you dislike? Nothing really yet that I am aware of. It works and is easy to use don't need much training. Recommendations to others considering the product: test it out, you wont be disappointed What ...
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Anonymous
05/22/19
It works as expected
What do you like best? It's very reliable, I had very little issues with it. I like how it's integrated with the Ipad application it all works seamlessly. What do you dislike? Sometimes we get connectivity issues and the share screen button is not always reliable What problems are you solving with the product? What benefits have you realized? We use it everyday for work meetings, standups, etc. It's fundamental to our day-to-day
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Anonymous
05/22/19
Zoom Just Works
What do you like best? I have used just about every collaboration and online meeting to exist. Zoom is the first software I've used that I can reliably count on to be able to start a meeting, on time, without weird issues that require the client to be restarted (often, multiple times. I have had nothing but positive experiences with Zoom. What do you dislike? I have yet to find a feature or improvement that wasn't due to some misconfiguration or purposeful choice by the implementer. ...
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Anonymous
05/22/19
Communication to another level
What do you like best? Its ease of use allows any user to use the application without the need for instructions or long learning processes, as it is very easy to understand as any other communication application that is easy to use Videoconferencing services are excellent with the options you have to make videoconferencing easy and fast to gather the group of people you need to make the meeting you want to do without having to travel alone with the installed application, we can all ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].