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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3661-3670 out of 6134

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Anonymous

05/22/19

5 out of 5

My good experience with zoom

What do you like best? I was very good with the conference ... I managed to share my screen and my interlocutor understood me What do you dislike? Nothing... Everything was OK. Everything was OK.Everything was OK.Everything was OK.Everything was OK.Everything was OK.Everything was OK. Recommendations to others considering the product: One thing is that 20 people can share their screen simultaneously and quite another is that I CAN SEE SIMULTANEOUSLY ALL THE SCREENS THAT THEY SHARE ...

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Anonymous

05/22/19

5 out of 5

Team Collaboration

What do you like best? I like the ability to easily embed and share access to a zoom meeting. This also allows me to teach students that may not able to attend class on a regular basis. What do you dislike? I don't like that the picture switching can often become difficult to follow with too many members. What problems are you solving with the product? What benefits have you realized? I was able to solve the problem of trying to find a platform that could be used on phones and ...

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Anonymous

05/22/19

5 out of 5

Super Awesome Futuristic Meetings

What do you like best? That 11 offices in 3 different time zones and 4 different states can get together so easily. The program is very easy to use and extremely simple to explain to new people. Also, it doesn't take up any room on the actual computer. What do you dislike? Not really a dislike, but it would be cool if it contained filters, lol. Kind of like snapchat or facebook live. Also, I wish more people used it so it was common. Integration with G mail would be great. Mobile ...

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Anonymous

05/22/19

5 out of 5

Video sharing and conferencing through Zoom.

What do you like best? It is easy to use, actually it possesses excellent user interface and user experience hence not much difficult for new users to make videos and chats through Zoom. Users can create reoccurring meetings and use the same link for the future meetings. What do you dislike? For zoom, there is actually currently no real time document sharing feature that enhances sharing important information with customers or business partners. this is the main challenge faced by ...

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A

Anonymous

05/22/19

5 out of 5

The best video chat application there is

What do you like best? Zoom is very easy to use. Fast, does not lag, good quality. I never thought I would find a service like Skype but way better than it. What do you dislike? When a video chat is minimized and the other person pops up in another window while you browse, it becomes too small and you barely are able to see them. There should be a way to enlarge the the small chat window. Recommendations to others considering the product: There is no better remote conferencing ...

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Anonymous

05/22/19

4 out of 5

Great tool for interviewing and recruiting

What do you like best? Zoom is very simple to use for recruiting and interviewing new staff for your Conpany it is simple to set up and send invites. What do you dislike? Sometimes there are minor technical and connectivity issues when first starting a video conference. Recommendations to others considering the product: Make sure interviewees/ people with no experience using zoom test their computers/ mobile devices before using to ensure everything is properly set up. What ...

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Anonymous

05/22/19

5 out of 5

Great Video Conferencing

What do you like best? Zoom has great functionality. The ability to share your screen and have video capabilities along with a chat feature is great. I also really enjoy the waiting room. In previous roles, I've had back to back appointments on Zoom and had some clients go late and/or show up early. Have the waiting feature saved me. What do you dislike? I feel like some of the settings can be hard to find but this is rectifiable with some searching. What problems are you solving with ...

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Anonymous

05/22/19

5 out of 5

Zoom review

What do you like best? Easy and made for dummies! Just how I like it, simple. What do you dislike? Nothing, if I’m being honest. : I have not run into any issues when using it. What problems are you solving with the product? What benefits have you realized? We have many colleagues across the nation and this makes it easier (and cost effective to use!

A

Anonymous

05/22/19

5 out of 5

Zoom! the best option for people who do business remotely! ..

What do you like best? It is ideal when making a business effective, because the quality of video and audio are excellent, it is perfect for anyone who makes sales and is used to doing it over the phone. Zoom allows us to connect with new clients, to be able to talk face to face with them and at the same time it offers us the opportunity to send information digitally in record time. What do you dislike? It really is very complete in its functions and capabilities, but as a suggestion I ...

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Anonymous

05/22/19

5 out of 5

Very simple to use video conferencing.

What do you like best? I love the simple UI. There are very few controls, so it's simple to use. I never have any performance issues, unlike Skype and some other tools, the video and audio are always smooth and performant. I love being able to record meetings with a single touch, and participants know they are being recorded. Meeting invites that integrate with Gmal are a great feature that i really love. As a presenter I love the ability to What do you dislike? I think the only ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].