Zoom Reviews in October 2026: User Ratings, Pros & Cons

Usuable video conference and collaboration tool

What do you like best? Zoom creates a platform to host group meetings and has features enabling it to functional as a collaboration tool. Decent tool to deliver presentation on for a big audience. A useful feature is Zoom's ability to work with various device and allow one to use their mobile phone as a mic input. What do you dislike? Zoom has tremendous potential but from personal experience has a noticeable amount of technical issues, depending on ones hardware. For instance there's ...

Excellent video conferencing

What do you like best? Zoom is very easy to connect with video conferencing even if you don't sign up on app. If you don't sign in then you can only join the video conferences but cannot be a host. After signing up you can create your own meeting link and can become a host. What do you dislike? It will be good if we can get the backup of the chats during the meeting so that we can use important information when needed. Recommendations to others considering the product: I recommend ...

practical application

What do you like best? What I like most about zoom is all the tools it makes available to me when making video conferences, I also like the fact that I can share files while I'm in the video conference, as well as the screen with the other members. Zoom is a really great platform. What do you dislike? Lately I have had many problems with the platform, it is not something constant but it's been weeks that the service is failing and I do not like that at all. The platform is presenting ...

Zoom, better than skype

What do you like best? It allows us to all connect together within my company and allows us to change the audio setting pretty easily What do you dislike? The reason why I know how to change the audio settings is because there can sometimes be problems with the audio. What problems are you solving with the product? What benefits have you realized? We can do face to face meetings which helps since our company has multiple locations.

Zoom is great when it works....

What do you like best? It gets the job done. You are able to host video calls and hols two way conversations via video What do you dislike? I take about 6 calls per day, on at least one of those calls, the other party has issues dialing in. They need to make the process more intuitive for a first time user Recommendations to others considering the product: It's worthwhile, but will certainly create some headaches for the user and your internal IT who will need to fix issues with it ...

Zoom gets the job done.

What do you like best? I like how it alerts you over email if your prospects have joined a call. Many people are familiar with zoom and don't have to download any software to hop on a call. What do you dislike? What I dislike about Zoom is that When I am on a call with a bunch of people and I sneeze or something it will focus in on my face and enlarge it to the whole screen What problems are you solving with the product? What benefits have you realized? Zoom has made the experience ...

Excellent product

What do you like best? Everything. Screenshare, record, meeting, and transcript What do you dislike? The transcript could be translated better. Recommendations to others considering the product: Please please switch. It is a great product. What problems are you solving with the product? What benefits have you realized? Meeting

Zoom review

What do you like best? Zoom makes it easy to video conference other employees of the business from all over the World What do you dislike? I find that it can be quite lagging especially when connection isn’t strong Recommendations to others considering the product: Try it out. Make sure you have good connection. What problems are you solving with the product? What benefits have you realized? Being able to talk to coworkers from all over. We are able to get work done in a much ...

excellent choice

What do you like best? The things I like about zoom are many and it is one of the best platforms, organize video conferences has never been so easy as with zoom, is extremely simple. I like the tools that the platform provides me when doing the video conference because they are extremely useful when you decide to give classes through the platform, I like in turn the amount of members that can be added to the session, also it is important to highlight that the tools are adapted to the ...

Great free service tier for small businesses

What do you like best? I have all the power and functionality of a large company but for my small businesses. I never have more than 2 parties in a conference at once and I have local dial in numbers in every country around the world, world class face to face video and screen sharing. I have everything I need for free and when I grow I'll be able to upgrade for more connections without it costing much. I came from the corporate world and being able to use tools like I had access to their ...