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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3641-3650 out of 6134

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Anonymous

05/23/19

5 out of 5

A great option for remote conferencing

What do you like best? Zoom is hands down my preferred platform for web conferences. Not only is Zoom user-friendly, but it is also full of advanced features that allow more technically proficient users to customize their user experience. In my opinion, Zoom's user interface is the best among the available web conferencing software. What do you dislike? There is a minor learning curve for users who may be less technically proficient. Recommendations to others considering the product: ...

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Anonymous

05/23/19

5 out of 5

Great way to do trainings and have class from your office!

What do you like best? I like that I can share my screen and go back and forth with students to get a great classroom experience What do you dislike? I dislike that our subscription is only for 45 minutes, so I have to assign a new meeting code to students. (But this is not a complaint about the product but moreso for my employer not getting a better account! Recommendations to others considering the product: Do a tutorial on all the uses of it before implementing and make sure to ...

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Anonymous

05/23/19

5 out of 5

Zoom Zoom for the win!

What do you like best? I adore using Zoom...it's easy and works just like I need it to. And my clients, regardless of their tech ability, are able to grab the link and join me. What do you dislike? Can't think of a thing! It's worked perfectly each time for a variety of uses. What problems are you solving with the product? What benefits have you realized? I have a membership group and we use zoom to connect once a month. It's great to see everyone at once.

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Anonymous

05/23/19

5 out of 5

A streamlined experience

What do you like best? It is an intuitive platform to invite non-technical customers to and can easily manage the people and screen sharing items in it. What do you dislike? Sometimes people can't figure out the dial in information so they have to call in on their cell phones. Recommendations to others considering the product: none What problems are you solving with the product? What benefits have you realized? No real problems and the benefits are a very easy platform for ...

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A

Anonymous

05/23/19

5 out of 5

Easy to use!

What do you like best? I use this weekly for our revenue meetings and it’s very easy to join, chat, and share screens. What do you dislike? I don’t have any complaints about this application. What problems are you solving with the product? What benefits have you realized? Working for such a large team, we have people all over the continent and this makes meetings very easy.

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Anonymous

05/23/19

5 out of 5

Suitable for meetings and discussions

What do you like best? It's very useful for group conversion, Team meeting its best for project management the audio and video clarity is very good What do you dislike? if theme should be customizable it will very good, and the colour ton should be improved Recommendations to others considering the product: This is very helpful for the team management What problems are you solving with the product? What benefits have you realized? Communication with my team when we are handling ...

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Anonymous

05/23/19

5 out of 5

Excellent Service

What do you like best? Zoom is helpful when it comes to a group presentation and sharing screens. I this day that we have people working satellite zoom helps in making your org inclusive to the remote folks. What do you dislike? I think zoom works well on a high-speed network, it hard to use zoom in areas that the network isn't as fast. What problems are you solving with the product? What benefits have you realized? Inclusive, We have people that work satellite and we are able to ...

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Anonymous

05/23/19

5 out of 5

Zoom for client meetings

What do you like best? Love that you can share screen and give them access to use keyboard and mouse. Makes virtual meetings very easy. What do you dislike? Not sure how to record. We have had some difficulty on clients not understanding how to log in but its pretty easy. Recommendations to others considering the product: Reminder to completely close out of meetings What problems are you solving with the product? What benefits have you realized? if not signed completely out we ...

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Anonymous

05/23/19

5 out of 5

Easy to use tool that is great for presentations

What do you like best? Always have a good connection and have been able to have clear and audible video chats. Great for interviews! What do you dislike? Signing up for the first time can be a little confusing for some - sometimes you get prompted to download the software. Zoom can also take some time to boot up. What problems are you solving with the product? What benefits have you realized? Having screen sharing so to better train staff members that live remotely. Makes it so ...

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Anonymous

05/23/19

1.5 out of 5

Zoom is a good tool for group meeting.

What do you like best? support mobile device and PC, it is good for group meeting What do you dislike? It is good tool and I like to use Zoom with my friends. What problems are you solving with the product? What benefits have you realized? the benefit is 1: cloud meeing 2. multiple user, 3: screen sharing

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].