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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3631-3640 out of 6134

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Anonymous

05/23/19

4.5 out of 5

excellent program for video conference

What do you like best? zoom offers a high quality video conference in HD without cuts, also has a very easy to use desktop application that allows you to manage conversations without any kind of problem and can share files during the video conference What do you dislike? the bad thing about zoom is that video conferences between two people are free but if I need to do group classes I must subscribe to paid programs because in the free version the group conversations can not exceed 40 ...

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A

Anonymous

05/23/19

4.5 out of 5

Pros and Cons of Zoom

What do you like best? They provide you with a link to share with others and insert into calendar invites. In contrast, with Skype, you have to login and search for the user first, which is an extra step. What do you dislike? Their voice quality is frankly not amazing, as they advertise it. Recommendations to others considering the product: Mobile experience is lacking. What problems are you solving with the product? What benefits have you realized? Day to day video chats.

A

Anonymous

05/23/19

4 out of 5

Remote trainning for coders (TDD Refactor)

What do you like best? Zoom for Android due to problems with the app for Linux Recording for future feedback and analysis What do you dislike? Zoom for linux eats a lot of CPU in a meeting ( >8 making it unstable and unreliable What problems are you solving with the product? What benefits have you realized? Allows me to train coders remotely without hidden cost (conmuting....

A

Anonymous

05/23/19

4 out of 5

Useful and generally reliable

What do you like best? Sharing the link to outsiders is easy and can be done on the fly. Their mobile app is also extremely useful if you are commuting or traveling. The screen share option is a must have in online conferencing and it's easy to use. What do you dislike? Screen name or username not required for attendees. There is also the ability for attendees to write on screenshares without it being locked down by the sharer. This can be difficult in a teaching situation. ...

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A

Anonymous

05/23/19

4 out of 5

Excellent group collaboration with Zoom.

What do you like best? Zoom is an excellent platform of great quality, with several features, some better than others. The functionality that Zoom offers that I like the most and the reason to work with this platform is the group collaboration. With this function I can create groups within the platform and I can share with my colleagues or some new employees that I am training; images, videos, files and audios. I just have to create the chat and send the invitation to the people I want to ...

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A

Anonymous

05/23/19

3.5 out of 5

Affordable Conferencing System

What do you like best? Zoom provides a great conferencing service for small businesses. It does not have many features, but its simplicity is perfect if you only need the basics. What do you dislike? The software is highly demanding on a computer. It requires a lot of CPU usage which can be an issue for some users. Recommendations to others considering the product: If you need a means to video conference or screenshare, Zoom is going to be a great fit for you. Try the free version ...

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Anonymous

05/23/19

3.5 out of 5

Zoom has it's pros and cons

What do you like best? Implementation was really easy, and the team at Zoom went out of their way to ensure we were set up well. What do you dislike? Not always easy to toggle between screens. What problems are you solving with the product? What benefits have you realized? It's an easy way for us to be able to conference with those not in the office.

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Anonymous

05/23/19

4.5 out of 5

Experience summary with zoom app.

What do you like best? This application is used for online meetings, trainings. It is used for screen sharing. It is used for video and audio calling. What do you dislike? while using zoom app if internet connection is low It will be struck with this app. What problems are you solving with the product? What benefits have you realized? By using zoom app we can apply meetings with clients.

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Anonymous

05/23/19

5 out of 5

Fantastic for Video Conferencing

What do you like best? I like the consistency of the product because I need to be able to hear and see my clients clearly and without technical issues. I find it easy to use and the app is helpful as well to be able to conduct meetings on the go What do you dislike? I dislike that people have to have downloaded and set up the product in advance and it takes longer than I would like. Recommendations to others considering the product: Try it, you’ll love it! No more “I think it ...

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A

Anonymous

05/23/19

5 out of 5

Zoom Meetings are so easy

What do you like best? Ease of use for this meeting platform is phenomenal. We use it extensively across all of our offices and it is very user friendly. What do you dislike? Nothing im very satisfied with this product Recommendations to others considering the product: Zoom is a great meeting tool to allow for both face to face conversations and screen captures. As we are instituting a new video training program and building a library for this, Zoom has been instrumental in the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].