Zoom Reviews in October 2026: User Ratings, Pros & Cons

Best tool for Business Video Confrencing

What do you like best? my favourite thing about zoom is the fact that setting up and getting started is so easy! What do you dislike? i feel like some features are abit basic and perhaps zoom could think about improving the quality of features What problems are you solving with the product? What benefits have you realized? zoom allows me to hold quick and easy meetings with my team no matter where they are.

Best video conference tool for your customers' experience

What do you like best? I like Zoom better than other tools I've used because it's easy for the customer to use it. Some other tools require the customer to download something or use their phone for audio. I also like the option to share webcam, making the sales call more personal. What do you dislike? I think it could be better at guiding the user along. It's a very DIY tool, which is great, but there should be more tutorials or tips made available. Recommendations to others ...

Direct and effective communication with customers.

What do you like best? Since we started working with Zoom in the company, it has been a great advantage. With this platform our communication and service with customers has been improved considerably thanks to its great screen sharing functionality and the excellence of conferences with this tool. I really like working with Zoom because it is easy to use thanks to its intuitive and simple interface. Also I can explain to clients very clearly everything related to the project in which they ...

I love Zoom!

What do you like best? I love how simple and easy it is to use and the free features! I use it for all my team meetings. What do you dislike? Nothing. I absolutely love it! I use it all the time for my team meetings Recommendations to others considering the product: Definitely give it a shot! It's so worth it. What problems are you solving with the product? What benefits have you realized? I am able to bring my team together online for trainings simply as easily and even record ...

Zoom for Conferences

What do you like best? The quality of audio and video are better than other communication software we have used. It's also great the users do not need to download the Zoom application to get on the call. All you need is a link to the call to join - very convenient for new client calls. Screen sharing is also a great feature since we constantly need to share our work between teams or want to show files that are just too big to send and download for the other teams. What do you dislike? ...

Zoom - best video conferencing tool

What do you like best? Zoom is really intuitive. I really like the aesthetic quality of the program. I don't feel like I'm lost when reading the chats while also trying to pay attention. What do you dislike? From time to time the video will freeze and audio will become broken up for a moment. I've used zoom in at least five different settings and this happens at all of them. I don't necessarily fault zoom for this. it is more of a default issue with most video chatting tools. ...

Zoom is a comprehensive cloud-based video conference platform that is intuitive and effective

What do you like best? Affordable. Reliable. Easy. Zoom video conference calling and webinar is fitting for any sized company or organization. Meetings can be scheduled within seconds and added directly from Zoom's platform to Google Calendar, Yahoo Calendar, or Outlook Calendar; which allows you to set up invites and add additional attendees. What do you dislike? When joining a webinar or a call via mobile device, it's unclear how to join audio (I thought there was something wrong ...

Great Tool For Support & Meetings

What do you like best? The remote control function makes the job much easier. What do you dislike? Download time for recording sessions can take long but this can also be my internet connection. What problems are you solving with the product? What benefits have you realized? Any confuse that our team's clients face are much easier to resolve when using the screen share tool available in Zoom.

Zoom - better than WebEx

What do you like best? Zoom has been a great tool for our workplace allowing us to effortlessly set up virtual meetings with our clients and peers. It updates frequently which keeps it running smoothly for our organization. What do you dislike? Can't think of anything that I dislike outside of the hold music when waiting for a meeting to kick off. Loops the same 10 second or so annoying sound clip which can be enough to drive you mad if the meeting organizer shows up late. ...

Zoom, Communication made easy!

What do you like best? Zoom is a very reliable video conferencing application, sound quality and video quality is outstanding. Data consumption is also at the minimal and i can private chat within the application even while on a video conference call. Screen-sharing is also an impressive feature and the fee for app usage is commensurate with its packed in functionality. What do you dislike? There is a case of high CPU usage when making a video conferencing call, i think its basically ...