Zoom Reviews in October 2026: User Ratings, Pros & Cons

Easy experience

What do you like best? Zoom works every time on any device to limit friction of joining meetings. What do you dislike? I wish that zoom didn’t need to launch in the browser before starting the app, or would auto close after the meeting. What problems are you solving with the product? What benefits have you realized? Zoom works every time on any device to limit friction of joining meetings. Controls are simple and clear.

Zoom does what I need it to do

What do you like best? The system is rarely down, easy to share screen and audio is clear, very simple to set up meetings and customize meetings - you don't need to be very tech savvy to use this What do you dislike? Honestly, nothing that I can think of, it does what I need it to do What problems are you solving with the product? What benefits have you realized? I'm running demos and closing deals using zoom so Zoom is a part of my income.

Zoom is the Best

What do you like best? Easy-to-navigate UI. All of the basic functionality (recording, sharing screens, muting, etc. is easy to get to (1 click, and the advanced functionality is there. What do you dislike? At times, meetings that I schedule through Outlook do not show up in the Zoom app, making it difficult to work from there (and to add co-hosts, etc. Recommendations to others considering the product: Try the transcription feature! What problems are you solving with the product? ...

great product that lacks some intuitiveness

What do you like best? Awesome for international calls (way better than Go To Meeting Love the option to only share specific windows when screensharing Integrates nicely with other softwares (use Chorus to record; sync to Salesforce via Yesware What do you dislike? I often find people I'm connecting with are confused about where zoom is... they see it downloading in browser and don't realize it has opened in an external app. People also seem to have a really difficult time ...

Zoom is a simple & easy to use Screen Sharing and Conference calling app

What do you like best? Zoom makes it really easy to share your screen as well as give the screen to someone else. The chat feature is also nice in that you can hide it or open it as necessary if someone sends something to the whole group. What do you dislike? I have run into issues with the video conference calling and audio sync which I think is a problem shared by almost all of these types of platforms Recommendations to others considering the product: Zoom is simple to implement ...

Zoom is my go to app for video conference calls

What do you like best? The ease of use and access. I like being able to just click on a link or call in when I need to What do you dislike? Sometimes theres connection issues. I wish there wasn’t a limit to my free phone calls What problems are you solving with the product? What benefits have you realized? Contact with remote or offshore employees with screen sharing, recording, notes, it’s everything we need for conference calls

Very easy to use

What do you like best? I had never used zoom before, until my financial adviser suggested we used it for a conference call. I really liked how easy it was to use. I was sent an easy link and away I clicked. The sound was very clear, connected without any issues, and we had the option to either face chat or just voice chat. I also liked that I didn't have to download too much software to my computer as opposed to a program like skype (which has it's benefits too! Overall, I was very ...

Fast, no signup required

What do you like best? Its easy to invite people .no signups required to participate. Screen sharing is very useful What do you dislike? No archive for conversation.. no download option of video or presentations What problems are you solving with the product? What benefits have you realized? Better than youtube fir a webinar and conferences

Zoom Review

What do you like best? Often many clients and/or vendors are familiar with it. What do you dislike? Setting up a call can be a little confusing. What problems are you solving with the product? What benefits have you realized? We didn't realize at first that with the base account you're only allowed one call at a time. So in our office we had a couple of calls at the same time and one was disconnected during the call when the next one picked up.

A legit competitor to Skype

What do you like best? Seems more stable than Skype, pretty easy to setup a/v-wise, I've never had any connection/bandwidth issues with Zoom like I have with Skype, Discord, or Hangouts, can launch in browser or using a downloadable app, doesn't run in the background after you "close" it like Skype does What do you dislike? Lots of features seem locked behind a paywall, some features like virtual background are pretty useless. Recommendations to others considering the product: Make ...