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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

Are you using Zoom?

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3591-3600 out of 6134

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Anonymous

05/25/19

5 out of 5

Excellent Video Platform

What do you like best? Simple to use and great video quality. If we run into video or audio quality it's always on the end user's part, not Zoom. The mobile app is excellent. I love the driving feature. Easy to use and mute while driving. The huge talk button allows me to mute and unmute without taking my eyes off the road. What do you dislike? The chat portion of the application. We tend to use Slack instead, but I use Zoom for video and audio not chatting. I would love to force ...

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Anonymous

05/25/19

5 out of 5

The best in videoconferencing...

What do you like best? It is one of the most popular applications to make video calls, but what I like most about it is the ability of people who can join the chat, it is also completely free and simple to use, through it we have the solution to talk to a group of people simultaneously and on a large scale without as many inconveniences as the applications have skills. What do you dislike? I don't like very much the resolution of the image and the low quality of the audio are the main ...

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A

Anonymous

05/25/19

5 out of 5

Easy to use

What do you like best? Since I started using Zoom it is my primacy means of communication within my office and outside of it. What do you dislike? The only downside I have found is on the mobile app - if you are video chatting with 5+ people you cannot see them all at once Recommendations to others considering the product: Try it, you’ll love it! What problems are you solving with the product? What benefits have you realized? no problems. Benefits are that it’s free and easy!

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Anonymous

05/24/19

4.5 out of 5

Great platform for video conferencing

What do you like best? I like how easy it is to launch and run meetings. It is simple to take or give control, share desktop and anything else you need. What do you dislike? The plug ins can be a bit finicky. Sometimes logging in can also be tricky. There have been times that my credentials logout and it can take a while to get back in. Usually at inopportune times. Recommendations to others considering the product: Try it, much better than WebEx! What problems are you solving ...

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A

Anonymous

05/24/19

5 out of 5

A very useful tool, recomended. Just try it.

What do you like best? A fast and steady connection, and so easy to use, even if it is your first time. The best is the way of how I can use the tools to show my slides and pictures. What do you dislike? Problably the time for free version is too short, could be better some extra minutes, but we can solved easy just taking one offer and get the best pay plan. Recommendations to others considering the product: Just try it, and you will discover the benefits of zoom. What problems ...

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A

Anonymous

05/24/19

5 out of 5

Zoom is Great

What do you like best? I love the ease of use of Zoom, and the ability to use it from any platform I need. What do you dislike? I don't have any dislikes for Zoom, overall it has been a great asset to my company. What problems are you solving with the product? What benefits have you realized? Zoom allows my company to communicate with people from outside of the organization and employees who may be working at a distributed location easily and quickly with excellent call clarity.

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Anonymous

05/24/19

5 out of 5

Best app for videoconference

What do you like best? The best thing of Zoom and the reason why I love, is that allows you to share not only your desktop but also the audio of your computer, this help a lot specially if your making debuggin of calls for example. What do you dislike? Maybe the only thing that is not so great about Zoom, is that don't allow multiple share of screen at the same time, like Hangout or Cisco Webex, but I mean it's not something that prevent you to have a good meeting. Recommendations to ...

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Anonymous

05/24/19

5 out of 5

The perfect solution

What do you like best? Zoom was surprisingly easy to setup and use. My favorite option is setting meetings to automatically record so I never have to remember to do this. That one setting is invaluable for my team and we can focus on listening instead of taking notes. What do you dislike? So far, Zoom has met all of my needs. As my team grows it may change, but right now its the perfect solution. Recommendations to others considering the product: Best decision you will ever make. ...

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Anonymous

05/24/19

5 out of 5

Zoom with Avon

What do you like best? On days that I had a prior commitment...I used zoom to meet with the Avon coach and took care of any concerns via zoom. What do you dislike? Certain glitching of the website ...when it does that it slows down the phone call or video chat. So hoping that they would fix that soon. Recommendations to others considering the product: Use it to the fullest ..this is more convenient when you need to meet wigh bosses awat ftom work as well as others What problems are ...

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Anonymous

05/24/19

5 out of 5

High-end quality software with multiple features

What do you like best? Best part is that it uses low memory consumption over video conferencing and as well as offers good quality. Also, the screen sharing feature is the best which I like the most. What do you dislike? Setting up zoom is not so easy and it takes time. Recommendations to others considering the product: Best software for professional video conferencing which gives good performance even when screen sharing or screen recording is being done. Also Zoom is not so ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].