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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3581-3590 out of 6134

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Anonymous

05/27/19

5 out of 5

A big surprise

What do you like best? I never have use Zoom until last year, and was a complete surprise the power of the tool, the friendly user interface that has and the support you can get. Regarding to the power of the tool I have found that during the calls you can record the conference in two ways, saving in the cloud (that is a great deal, special to share between coworkers and also saving in your localhost (So it means is possible to edit the record before sharing. Another great features that I ...

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Anonymous

05/26/19

5 out of 5

Zoom is Awesome!

What do you like best? The Best thing I like about Zoom is its virtual background services we can change our background at any time with any image we want this really gives the freedom to be anywhere virtually. AAlso when we record video its file size is too small than any other recorder. What do you dislike? Zoom works really good but sometimes it gets slower and we accidentally miss our important information Recommendations to others considering the product: One should try use ...

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Anonymous

05/26/19

4 out of 5

Zoom Video

What do you like best? Zooms is very user friendly, just one link and I’m speaking to my customers. What do you dislike? Small issues with different settings could be more intuitive, especially for screen sharing for participants that are not the host. What problems are you solving with the product? What benefits have you realized? Problems solved include speaking to customers face to face with the click of a link. This goes the same for presentations and collaborations with ...

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A

Anonymous

05/26/19

4 out of 5

One of the best video conferencing software

What do you like best? Zoom is characterized by simplicity and at the same time great functionalities in terms of quality. The first remarkable aspect is the excellent quality of video and how well it manages to preserve throughout the video conferencing session, the same happens with the audio quality, it remains constant during video conferencing and even at low volume levels you can hear very well what you're talking about. Generally we use Zoom for videoconferences that require high ...

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Anonymous

05/25/19

4.5 out of 5

Best video conferencing software for internal communication

What do you like best? Zoom is an online service application used for video conferencing, instant messaging and audio calls. With zoom one is able schedule for a meeting to be held at a future date. The recording feature in zoom works perfectly and serves as a backup for meetings. The audio quality is just excellent What do you dislike? For sure zoom is a great video conferencing service but it has some downside associated with it. The free plan can only host 100 participants per ...

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Anonymous

05/25/19

3.5 out of 5

Very compatible software package

What do you like best? I use an obscure Linux-based operating system (Void Linux. Most programs are difficult to get working on my setup, but zoom works flawlessly with minimal setup. What do you dislike? It isn't open source. I prefer to use open source software whenever possible. Recommendations to others considering the product: Very compatible program, easy to install and use What problems are you solving with the product? What benefits have you realized? Coding interviews

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Anonymous

05/25/19

4 out of 5

Great and easy

What do you like best? I like how easy it is to click on a given link and the extension on my computer will lead me to the application. I also like how easy to is to turn on and off the microphone and video as well as the easy way to share my screen. What do you dislike? I do not like that as soon as the video is open, it takes up my entire screen without giving me the option. Recommendations to others considering the product: Give directions on the application itself to easily do ...

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Anonymous

05/25/19

4 out of 5

Review on Zoom

What do you like best? My involvement with this product has been dependable while barring certain practices, for example, moving Zoom windows around when recording or utilizing the explanation instrument. I lack opportunity to utilize much of the time this product on different gadgets, however I have blended sentiments when utilizing it on a Linux framework due to the previously mentioned issues. I discover Zoom is a strong alternative for one-on-one gatherings, especially considering ...

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Anonymous

05/25/19

4 out of 5

Provide full lectures

What do you like best? The production of this software is very good since it establishes a good aspect to be able to work, it contains the ways of being able to follow a good process within a conference, that is to say that it contains two great factors to establish a meeting, it can be accessed from different parts of the world to develop a good set of the same, the meetings are very good to achieve an adequate and readable communication, the work process and the way to be able to follow ...

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Anonymous

05/25/19

4.5 out of 5

Easy to use app

What do you like best? I used webex for a couple of years but Zoom looks very easy. It has some advanced options What do you dislike? nothing as of now. Its been less than a year and everything js satisfactory What problems are you solving with the product? What benefits have you realized? Recording is really fast enough compared to webex and one touch phone call is amazing

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].