NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

Add to compare

Starts from $13.33 / user / month when yearly, also offers free forever plan

Start Free Trial

Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

Are you using Zoom?

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 3571-3580 out of 6134

A

Anonymous

05/27/19

5 out of 5

Great platform for live meetings

What do you like best? Zoom is easy to use and the sound and video quality are fantastic for live, remote meetings What do you dislike? I can’t think of anything that I dislike about zoom What problems are you solving with the product? What benefits have you realized? We have offices all over the works and this software allows us to host live meetings and share all kinds of content remotely

A

Anonymous

05/27/19

3.5 out of 5

Very fast and reliable video calling app

What do you like best? The best part about zoom is how easy it is to interact with other businessman from around the world in one call What do you dislike? The worst part about zoom is the connection problems that can result in having poor signal or connection strength What problems are you solving with the product? What benefits have you realized? It is much easier to communicate with other workers/business’ through the app

A

Anonymous

05/27/19

5 out of 5

Our go-to meeting tool

What do you like best? It allows us to record our meetings which is really helpful What do you dislike? It's pretty great. If I had to pick one thing it would be that I wish I could make the picture of the person you are talking to bigger when you are in share screen mode What problems are you solving with the product? What benefits have you realized? I'm not sure why, but as soon as I do a meeting with Zoom it seems to be efficient and on time. It's great! We also have a team ...

Read more

A

Anonymous

05/27/19

5 out of 5

Fantastic Communication Tool

What do you like best? Being able to connect by phone or over the internet allows for great flexibility for our staff who are in rural areas with poor internet coverage. What do you dislike? there is nothing that we dislike at all, period (except this mandatory answer question with 40 characters What problems are you solving with the product? What benefits have you realized? We have been able to create conference calls that bridge between people in different countries using a ...

Read more

A

Anonymous

05/27/19

5 out of 5

The easiest video conferencing

What do you like best? So intuitive and screen share is top notch! Love this app! What do you dislike? sometimes the sound quality is lower the more people are in the chat What problems are you solving with the product? What benefits have you realized? My organization has 5 offices and this has been a wonderful addition to our ability to cross office collaborate

A

Anonymous

05/27/19

5 out of 5

L'efficacité

What do you like best? Ce que j'aime de Zoom, c'est la facilité et la simplicité d'utilisation, comme organisateur, mais aussi comme invité. What do you dislike? Il m'a été difficile de comprendre comment organiser une réunion et d'ouvrir cette même réunion. Mais une fois compris, tout fonctionne bien. What problems are you solving with the product? What benefits have you realized? Comme je suis travailleur autonome, je peux faire des rencontres à distances facilement.

A

Anonymous

05/27/19

5 out of 5

Easy to Use

What do you like best? I like the ease of Zoom. I especially like the ability to see all parties involved on the meeting. What do you dislike? There is very little I dislike about Zoom, if there is anything at all. The one issue I have had is attempting to join a meeting and receipt the error message host is in another meeting and I know the host is not What problems are you solving with the product? What benefits have you realized? This platform has worked well and allows the team ...

Read more

A

Anonymous

05/27/19

5 out of 5

The best tool in teleconferences

What do you like best? Since I am a professional in social media, I have used many platforms to establish a connection between clients, suppliers or bosses. That is why I must mention that ZOOM, is a very good digital software because in this application I can make the real-time connection with people, clients and suppliers as soon as possible, efficiently and with great security. On the other hand, I can notice that their tools, their options, and other elements are very easy to use, ...

Read more

A

Anonymous

05/27/19

4 out of 5

Amazing software for online teaching and conferences

What do you like best? I like the options that Zoom provide. The possibility of joining a conference by phone is amazing. The tools are also useful. You can draw and show videos. It is like giving a lecture, without the need to attending the classroom. The possibility to directly add meetings to your calendar is valuable too and you can use it in all devices from phones to computers. What do you dislike? There are some short ends, though. Sometimes the audio is so reliable as you would ...

Read more

A

Anonymous

05/27/19

4 out of 5

Very user friendly, able to share conference link ahead of time and link are reusable

What do you like best? Being able to easily switch between user's main display's, and easily switch to having a whiteboard where everyone contribute and collaborate. Also the ease of sending a meeting link to others and being able reuse the same link to join the meeting. What do you dislike? When you click on a link to join a video chat, you don't have an option to join without enabling video. Recommendations to others considering the product: Definitely give it a shot and you will ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].