9.8
SpotScore

Zoom Reviews in October 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 3551-3560 out of 6134
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Anonymous
05/28/19
Best video tool for any tpe of meeting
What do you like best? The video and audio quality is so consistent and reliable. Its also so intuitive and a quick tool to download. What do you dislike? Cant blur out the back background which is a great feature for someone in an office envelopment that needs to take a call using video. Recommendations to others considering the product: Give it a shot, it wont let you down. What problems are you solving with the product? What benefits have you realized? Holding sales ...
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Anonymous
05/28/19
Zoom experience
What do you like best? One of the aspects that I most like about Zoom, is the connecting stability of the video when used with more than 1000 users at the same time. When I participate in group meetings with clients I found it very easy for people that never used Zoom to understand how it works. What do you dislike? It is very hard to find something that I dislike about this video platform, when I compare it with others I used to use like Blue Jeans or Webex. In Zoom I feel like it's ...
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Anonymous
05/28/19
Great for video conferencing.
What do you like best? The ease of use is great especially for folks that are not tech savvy. What do you dislike? Nothing is coming to mind. It is great!! What problems are you solving with the product? What benefits have you realized? Connecting with clients.
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Anonymous
05/27/19
My meeting point.
What do you like best? The interface is robust and intuitive, flexible, the free option is truly flexible, it supports a significant number of participants. It is popular, therefore, it is very likely that our customers already have knowledge and are making use of this platform. It shows high resolution images and super sharp audio. What do you dislike? So far I have not had any way to use the recording tool, I recognize that it has also been a lack of interest, however, having mini ...
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Anonymous
05/27/19
Best in class video conferencing tool
What do you like best? I found it simple, yet powerful and reliable tool. I can give it cent percent in the way it manages to preserve very good video(Streaming/Screen Sharing and audio quality. The recorded videos are also up to the mark and can be shared for later reading. Have been using it for almost 3 years and haven't faced any major hiccups till now. The best part is that it is available across every platform that uses, without compromising on the quality. What do you dislike? ...
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Anonymous
05/27/19
Great video call software
What do you like best? One of the best video call software. I have never faced any connectivity issue. Everything is very smooth. You can join the call directly using the link. What do you dislike? I have never faced any issues with zoom. So nothing as of now. What problems are you solving with the product? What benefits have you realized? I usually use zoom for giving interviews. I realized that the software is very easy to use to join the call. All the required setup gets done ...
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Anonymous
05/27/19
Webcast using zoom
What do you like best? It's very useful to communicate with peer using phone, laptops or desktop. We can arrange video and audio webcast through zoom. It generate meeting id and user can join meeting any time without interrupting any other peer members. Using meeting we can join meeting through phone or laptops. We don't bother to arrange laptop for this. We can share our screen and taking control of client machine. It is very beneficial to communicate with our clients and ...
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Anonymous
05/27/19
It just works
What do you like best? It solves the core minimum job of allowing you to communicate with your colleagues via voice and video. It just works (mostly; nothing is perfect, but so many video conferencing products have annoying install UX issues. What do you dislike? While the crux of its design is that it solves the problem and works, Zoom feels basic and a tad bland. Not important. Recommendations to others considering the product: Try it. See how it works. Your biggest factors for ...
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Anonymous
05/27/19
It just works. Period.
What do you like best? Reliable Mac OS app, great iOS app, seamless projection capabilities when presenting in a "zoom room", and lots of settings to tinker with if you are so inclined. What do you dislike? There aren't a lot of things to dislike about Zoom. Sure there's the odd feature request that comes up every now and then (e.g. meeting transcripts, easier screen sharing workflow on iOS, etc. but nothing major. What problems are you solving with the product? What benefits have ...
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Anonymous
05/27/19
Good replacement to adobe connect
What do you like best? It is cheaper and works on all platforms. Easily integrates with remote desktops. Also, customization is easy to do for easy session What do you dislike? Sometimes feels buggy and reboot of the session is needed. Seams as a hung session but sometimes it can be slow Recommendations to others considering the product: Zoom is a good replacement for much more expensive solutions. What problems are you solving with the product? What benefits have you realized? ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].