Zoom Reviews in October 2026: User Ratings, Pros & Cons

Fantastic Video Solution!

What do you like best? Zoom's interface is SOOOOOOO EASY to use for all of our employees. We were a long time Cisco WebEx customer and we were disappointed that things were not getting easier for our employees but more confusing. Zoom is self explanatory. I could teach a 5 year old kid how to use the product in less than 5 minutes. We have implemented 18 Zoom Rooms in locations across the US and are able to save a considerable amount of money by not having to travel for meetings and ...

Great way to vide conference both Internally and Externally!

What do you like best? What I like best about zoom is that it's so easy for external users to join calls. Even if the user is not near a computer, there is an easy way to dial in from the phone, so nobody has to miss the call! What do you dislike? I do notice that the video conferencing slows down my internet (and screen sharing, but that's more of a bandwidth issue than a Zoom issue. What problems are you solving with the product? What benefits have you realized? There is a great ...

Great Tool for day to day remote activies

What do you like best? The most helpful thing is being able to see and hear everyone clearly without the need for restarting the application. There's a lot of use of being able to see someone face to face and the personal touch is key. What do you dislike? From time to time, there are errors such as one time meeting ID's lapping over each other making grabbing recordings difficult but it's not enough to make me switch to another product. What problems are you solving with the ...

Great tool for virtual meeting

What do you like best? - Easy to use - Possibility to add a waiting room - sharing screen feature What do you dislike? - design could be more modern - UX could be improved (users don't always find the sharing screen button for example What problems are you solving with the product? What benefits have you realized? Virtual meeting can be a pain in the ass with bad quality and lot of organisation to do. with zoom, it's easy and it works!

Zoom offers a great video conference experience

What do you like best? The possibility to save the recordings of the meeting in the cloud or your computer. What do you dislike? Some features (like saving the recordings of meetings in the cloud are very expensive. Recommendations to others considering the product: zoom is a great option if you need to meet every day with different clients and people around the globe. My only recomendation is that, you tell the other person that'll join the call to download zoom ahead of time as ...

Video conferencing made easy

What do you like best? I like using Zoom because our team can access the meeting from any device, whether they are at their computer or not. Simply sign in with the provided access code and boom! You're in. I also love the screen share option - super easy to use. What do you dislike? Our computers do not have audio capability. Therefore, we need to dial in via phone and sign in online for screen sharing, which means that each person technically has two log ins per meeting. What ...

Zoom

What do you like best? Zoom is user friendly , I work with customers all over the globe and it and easy way for us to chat What do you dislike? Installing can take some time for first time users What problems are you solving with the product? What benefits have you realized? No issues. The ability to share screens and walk people through our products using this is a great selling tool

Best video conference software

What do you like best? Zoom works even with low bandwidth. The software is lightweight and straight to the point. What do you dislike? I never had any issue with Zoom, we have always been happy What problems are you solving with the product? What benefits have you realized? 1:1 meetings, team meetings and client facing meetings.

Easy to use and reliable

What do you like best? The simplicity of Zoom stands out. It does what it needs to and with great precision and reliability. What do you dislike? The UI of Zoom is good but there is definitely some scope for improvement there. What problems are you solving with the product? What benefits have you realized? Easily host meetings and discuss ideas. Share screen and use the whiteboard to get ideas across.

Been Using Zoom for Over a Year--Big Fan!

What do you like best? One of my favorite features that Zoom has it that you can record your virtual meetings--clips are stored locally or on the cloud. What do you dislike? In the year that I have been using Zoom (multiple times a week I have not come across anything that I dislike about this program. Recommendations to others considering the product: Zoom is incredibly easy to use. If you are looking for a reliable software then look no further than Zoom. What problems are you ...