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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3481-3490 out of 6134

A

Anonymous

05/29/19

5 out of 5

Great for video conferencing of all types

What do you like best? I love that you can share screens to everyone on the call, see everyone on the video call and easy to change settings/mute/turn off video etc. What do you dislike? When using a cellphone you can only see 4 people at a time on the screen, but not a big issue at all. What problems are you solving with the product? What benefits have you realized? The benefits are being able to see and communicate with co workers and resolve issues via video conference rather ...

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A

Anonymous

05/29/19

5 out of 5

Love Zoom! Works well for connecting with others

What do you like best? I love the ability to share screen easily, chat with all attendees, post questions and more! Lots of great features are available on Zoom. The best part are the integrations, so it makes adding a Zoom meeting room to a Google Calendar event very easy. What do you dislike? I dislike that sometimes when I jump in a room with my camera off, their avatar shows my first and last name, instead of the photo I uploaded onto my profile. What problems are you solving with ...

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A

Anonymous

05/29/19

3.5 out of 5

ZOOM the best for my company

What do you like best? ZOOM is a means by which we can communicate with people in many ways such as voice calls, text calls, video calls and the best thing is that it gives us the option to create a group of people with whom you can easily exchange ideas without needing to send multiple messages. It is a software that has the ability to integrate, create lists and remember the dates of conferences or meetings. What do you dislike? It makes it very difficult for me to say that something ...

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A

Anonymous

05/29/19

5 out of 5

Fabulous solution for a mundane issue

What do you like best? I love the fact that you don't have to log in or enter a passcode to log into zoom if you're in the same room. What do you dislike? On the mobile app, if you're not on the zoom app the whole time, it disconnects from the meeting. Recommendations to others considering the product: Great product What problems are you solving with the product? What benefits have you realized? Global collaboration, meetings on-the-go and video conferencing.

A

Anonymous

05/29/19

5 out of 5

Fast and easy to set up a conference.

What do you like best? Zoom is the best platform in its category, provides a quality service at a fairly low cost, the best is that the quality of service is quite high, the quality of audio and video is exceptional and you can connect from several devices simultaneously. The number of members that connect to the room is not a problem, since the platform admits a large number of people with total ease and without any inconvenience. One of the best attributes of the platform is that it has ...

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A

Anonymous

05/29/19

5 out of 5

Zoom is a Wonderful Tool

What do you like best? It brings together coworkers from all over the state for a video conference. It allows the person speaking to pop up as the primary screen which feels like a more genuine interaction rather than your below average muffled conference call over a phone. What do you dislike? Sometimes there is lag, but that is to be expected in the world of technology. There is usually a 70 minute limit for calls. Recommendations to others considering the product: It is a very ...

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Anonymous

05/29/19

5 out of 5

Easy and free

What do you like best? Flexible, and easy to use. Similar to webex but easier, simply need a join # code, type it in and enter the chat room. Can easily share screens and mute. Also easy to send invites via email. What do you dislike? I would say I dislike the add friend function. What problems are you solving with the product? What benefits have you realized? A lot of ppl use zoom so it's easy to get join by entering the conference chat number.

A

Anonymous

05/29/19

5 out of 5

It works brilliantly

What do you like best? Zoom is really easy to use and always works with no issue. Many times I have had to move meetings from Skype to Zoom because people aren't able to get Skype working What do you dislike? There isn't anything that I really dislike about Zoom as it is always pretty easy to use What problems are you solving with the product? What benefits have you realized? meetings, calls, presentations and demo's

A

Anonymous

05/29/19

5 out of 5

Make your meeting easy with Zoom

What do you like best? Can connect with anyone across the globe via phone or video. It can not only be done with laptops but also mobile supported and room cameras. What do you dislike? Limitation of screen recording by the organization.IF that would be a fix that would be great. What problems are you solving with the product? What benefits have you realized? Meeting timings

A

Anonymous

05/29/19

4.5 out of 5

Hold meetings from anywhere in the world

What do you like best? Zoom is super friendly and easy to understand. Even people with the most basic computers' knowledge can learn how to use it properly. You can hold meetings from anywhere in the world and it can be done via PC, smartphone or tablet. In professional matters, Zoom is a great option for team collaboration when a physical meeting is not possible. Something I really like about Zoom is that I can annotate on calls, so I don’t miss any idea I have. What do you dislike? ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].