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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3461-3470 out of 6134

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Anonymous

05/30/19

5 out of 5

Zoom is best

What do you like best? I love Zoom from anything to my large corporation, to family meetings, to my MLM business. It is a great tool and I use it almost every day. What do you dislike? I don’t like that it limits the number of people you can have in one meeting. What problems are you solving with the product? What benefits have you realized? Distance, and it’s been great I can share screens with anyone, I can have them show me exactly what they are talking about. It’s a fabulous tool.

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Anonymous

05/30/19

3.5 out of 5

Zoom Review

What do you like best? Zoom makes it easy to communicate with my classmates via video chat or dial in call. I am currently doing a group project with 5 other students, and we are all able to meet face-to-face via Zoom to chat about our project. What do you dislike? I used Zoom on my phone and was not able to see all of my classmates, it was somewhat glitchy. What problems are you solving with the product? What benefits have you realized? It is very easy to get work done with Zoom! ...

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Anonymous

05/30/19

3.5 out of 5

A fine, free way to get up to 40 people in a room

What do you like best? It's a very robust platform for massive webinars that allows up to 40 people for 40 minutes at the same time on the free plan while providing you with all the moderator tools you'll need. What do you dislike? Pricing is quite steep if you ask me. And the restriction on the free plan may make it not worthy for some users/scenarios. Recommendations to others considering the product: Good for large crowds for short periods (on the free plan. Very good for ...

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Anonymous

05/29/19

4 out of 5

Very good tool for quality webinars.

What do you like best? Talking about Zoom, I can say about this videoconferencing software and webinars, which is one of the best of its kind. I really like to use this platform because it offers great features that make the use of this platform quite pleasant. One of the most basic features of this platform that I love how it works is "screen sharing", this option is really useful in many moments, I can meet with my work group or make a presentation to the executive team and with this ...

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Anonymous

05/29/19

5 out of 5

Excellent for Students Studying Online

What do you like best? I love that Zoom is easy to use, and that it allows students to attend lectures when remotely taking classes. I'm currently pursuing my MBA 100% online and Zoom is what many of the professors use. It's great that the "creator" of the meeting can record the session, and un-mute others when the lecture opens for discussion. In my opinion, Zoom is easier than Skype. What do you dislike? Every now and then the plug in for Zoom will be updated, so it is kind of ...

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Anonymous

05/29/19

5 out of 5

Great simple product

What do you like best? I love how easy it is to use zoom- doesn't require a download for initiating a conversation as well as for sharing screen. What do you dislike? The only thing I don't like is that you have to scroll to see all faces if you have more than about 5 people on a call. No way to view all faces in one view. Recommendations to others considering the product: I definitely recommend it. It's really easy to install and even easier to use functionalities like sharing ...

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Anonymous

05/29/19

5 out of 5

Super easy to use

What do you like best? Zoom is very easy to use and all the features mostly required in a video conferencing software are present in their platform. What do you dislike? The UI is something where Zoom needs to work more. When there are many people using the software, it is very hard to navigate the screen features. What problems are you solving with the product? What benefits have you realized? The basic requirement of a solid video conferencing software was fulfilled by Zoom. The ...

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Anonymous

05/29/19

4 out of 5

My Zoom Experience

What do you like best? Good video experience. I loved the last meeting I had with it as I could properly utilize the chat channel. What do you dislike? In my side of the world, internet connectivity is not the best. Therefore I experience some lag in the voice or video. Recommendations to others considering the product: Good app for video conferencing! I happily recommend. What problems are you solving with the product? What benefits have you realized? Helped me in meeting with ...

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Anonymous

05/29/19

4 out of 5

Best All-In-One Out There!

What do you like best? Zoom gives me so much bang for the buck! I can conference with others, record meetings or classes, have large group calls, screen share, remotely control another's screen, and more! In the past I've had to use several different programs to do everything Zoom does, and Zoom does it better! What do you dislike? I wish Zoom had a feature to allow you to customize waiting rooms even more. Having a custom room for each event and being able to message everyone in the ...

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Anonymous

05/29/19

4 out of 5

excellent video conferencing tool

What do you like best? we love this great work tool is remarkable because it gives us an excellent quality of video and how well it manages to preserve it during the video conferencing session, also gives us an audio quality, facilitates communication between remote users, group messaging support in the cloud is also offered for recording and storage. zoom also allows business meetings by adding members to the group screen sharing and chat interaction and the ability to share files during ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].