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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3451-3460 out of 6134

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Anonymous

05/30/19

4.5 out of 5

Great for large, spread out groups

What do you like best? I use this service with my AmeriCorps Cohort and love the various features we can employ. I think the polling feature is the most helpful in our discussions, as it allows everyone to express their opinions without the lagging of multiple people speaking at once, as well as reducing any nerves that might come up from speaking in front of a large electronic group. What do you dislike? Sometimes the service lags, but that could be the result of poor connection. When ...

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Anonymous

05/30/19

4.5 out of 5

My favourite video conferencing tool

What do you like best? My favourite thing about zoom is it’s simplicity, right from creating my account with little to no tutorials I was able to set up a call with a fellow colleague What do you dislike? Not much! I suppose the camera quality isn’t always the best but that’s more down to the phone rather than zoom it’s self. I have rarely encountered the odd lagging but nothing major What problems are you solving with the product? What benefits have you realized? Zoom allows me to ...

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Anonymous

05/30/19

4.5 out of 5

Zoom conferencing application

What do you like best? Very lightweight, reliable, quick setup, works really well even in low network bandwidth, unlimited free 40 min meetings without spending any money. For paid users, option to record meetings on the cloud instead of system hard drive. End to end encryption, screen sharing, voice and video, in meeting one to one or group chat. What do you dislike? Sharing multiple applications without sharing the whole desktop is a pain. You can only share one application at a ...

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Anonymous

05/30/19

4.5 out of 5

An excellent conferencing tool

What do you like best? The ease at which a meeting can be set up and make the outcome of the session available to all members afterwards. What do you dislike? No dislike with zoom for the period I have used it. Recommendations to others considering the product: Zoom is one of the best tools for video conferencing and screen sharing hence I recommend it. What problems are you solving with the product? What benefits have you realized? Mostly video conferencing. The tool is quite ...

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Anonymous

05/30/19

4.5 out of 5

Air meetings

What do you like best? Audio conferencing Video conferencing Admin control tools Recording conference information and data Screen sharing Manage disaster during meetings Slideshow for presentation Annotations High chart features Polling and question and answers Mobile apps User authentication Internationalization Search tool Calendar and tax manager. What do you dislike? No much dislikes, Although Zoom software is little slower in terms of ...

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Anonymous

05/30/19

3.5 out of 5

Zoom makes my sales much easier

What do you like best? Its a quick and easy way to connect with customers. It allows folks to quickly download an app anywhere in the world and jump on a video. What do you dislike? Sometimes when you share your video, it slows down the speed of the connection. A lot of time we ask to turn video's off to get more bandwidth. Recommendations to others considering the product: Zoom is a great screen sharing tool. It does have some issues with bandwidth but overall better than any ...

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Anonymous

05/30/19

3.5 out of 5

Tool for video conferencing with great features.

What do you like best? About Zoom this platform for video conferences or webinars, is of high quality. I like to use Zoom because it has a clear and easy to use interface, it is also very easy to open an account, since it is not necessary to have any particular social network, just by adding an email the account is registered and you are ready to start a meeting. I like quite a lot to use Zoom thanks to its function of mouse, keyboard and shared screen, this makes the work more ...

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Anonymous

05/30/19

3.5 out of 5

Good product but lacking on the UI/UX

What do you like best? Zoom is a very nice product, the audio quality is always good, and it offers a great set of features for the most common and specific business needs. What do you dislike? The user interface and experience seems to be a bit behind, some of the controls are redundant and joining by phone requires a lot of digits every time, with other similar products the experience was simpler. Recommendations to others considering the product: Zoom is a good option, but I ...

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A

Anonymous

05/30/19

5 out of 5

Zoom Experience

What do you like best? It is very easy to use with nice design, stable and reliable. What do you dislike? It is not very easy to add friends, button is hidden What problems are you solving with the product? What benefits have you realized? As an online English teacher I use zoom to teach my students, it is very easy to share my screen and write on it.

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Anonymous

05/30/19

5 out of 5

A Great Conference tool

What do you like best? We have use Zoom for over a year now and switching from Cisco meetings. We like how easy it is to use and trouble free without any noise issues from the call most of the time. What do you dislike? We currently do not have any issues so far Recommendations to others considering the product: Would be nice if we could integrate zoom with our Gmail account directly What problems are you solving with the product? What benefits have you realized? Live meetings ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].