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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3391-3400 out of 6134

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Anonymous

06/01/19

4.5 out of 5

zoom

What do you like best? zoom is a fast platform that allows you to make video conferences share your screen and many functions to communicate What do you dislike? slowness or inconvenience to share the videos but everything is fine Recommendations to others considering the product: use it often is very useful What problems are you solving with the product? What benefits have you realized? solves the problem of meeting at a distance and being able to make videos

A

Anonymous

06/01/19

4.5 out of 5

Excellent video and audio conferencing tool.

What do you like best? Its ability to quickly switch between different screens from participants and the ease with which one can schedule a meeting. What do you dislike? It is hard to quote any dislike with zoom so far as I have experienced none. Recommendations to others considering the product: One of the best video conferencing application hence I recommend it's adoption. What problems are you solving with the product? What benefits have you realized? Mostly for screen ...

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A

Anonymous

06/01/19

4.5 out of 5

excellent web conferencing software

What do you like best? It's too easy to zoom in at the beginning without having to read the tutorials, it has cross-platform messaging and the file sharing also helps make the tool more relevant, you can set the zoom level of the screen and it shows the notification when a new user joins the room and a group chat also helps to communicate What do you dislike? The free version has a time limit of 40 minutes and a limit of 100 participants, the participant can deactivate his microphone ...

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A

Anonymous

06/01/19

4.5 out of 5

Zoom - Excellent software for meeting.

What do you like best? Zoom is a perfect application for meeting and allows to join the meeting with number of partcipants. Integration with other tool (Outlook, Jabber etc. is pretty much easy. Outlook reminds me before the meeting. Its a cross platform application and has hd audio video quality. Allows us to schedule and join the meeting easily from anywhere. When we are in meeting then we also can do messaging with anyone or all the participants. With the use of host key i can ...

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A

Anonymous

06/01/19

4.5 out of 5

Best of Best Video Conference Application

What do you like best? I like using zoom a lot. This software has impacted my business and increased my organization's productivity. I am able to organize a meeting on time, and at the same time attend a meeting without having to travel. Zoom has a simple interface and hence it is easy to use zoom, you do not require any special knowledge in order to use Zoom. Also, Zoom has a mobile application that is simple to use, this mobile application is simple to install and does not take too much ...

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A

Anonymous

05/31/19

4 out of 5

Zoom Is the Best in the Game!!

What do you like best? There are many features that I like in zoom application, these vary from video to the audio capabilities of Zoom. This application provides video and audio communication that functions across the world. Zoom has helped me attend conferences from London, UK just from my house. Using zoom is simple and stress-free, because it does not require a lot of skillset to use. What do you dislike? Sometimes during the webinar, it just logs out on its own, I don't know ...

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A

Anonymous

05/31/19

4 out of 5

Videoconferences, meetings and chat rooms on a single platform.

What do you like best? Zoom is a high quality tool that offers premium features in a totally free plan. Zoom brings together everything you need for large-scale communications on a single platform. I really like to use Zoom, because it offers chat rooms at all times, unlike other platforms that only do it during a meeting or conference, I consider this a great advantage, I can keep in touch with my colleagues and clients at all times without any problem. Also make video-conferences and ...

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A

Anonymous

05/31/19

4 out of 5

Zoom for both business and non profit work

What do you like best? 1 It's free (Helps especially for non profit work 2 Good connect across countries What do you dislike? 1 It gets cut at 40 minutes. I've heard this is increased recently though. Recommendations to others considering the product: Great service at no / low cost. What problems are you solving with the product? What benefits have you realized? Issues - short duration (40 minute. Benefits - good connect, basic service is free

A

Anonymous

05/31/19

3 out of 5

Call quality is good with easy set up!

What do you like best? Zoom has alot less call quality issues than what we experienced with WebEx when using it for business calls. Overall individuals invited to the calls can easily join and have no issues with audio, so thats really good. What do you dislike? Zoom does not have any option to invite and remind a participant that the meeting has started and you are waiting for them to join, WebEx did have this and it was a really useful feature! Recommendations to others considering ...

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A

Anonymous

05/31/19

5 out of 5

I Use It For Attending Meetings and Classes

What do you like best? I sincerely like zoom, its interface is easy and simple to use. Zoom is an amazing conference tool that is offered at a price that is almost free. Its quality in video and audio has enabled it to be efficient when attending conferences and webinars. I like Zoom because it also does not require a huge space in order to work on your phone or laptop. Zoom has assisten our organization to hold meetings online without having to meet, so one of the requirements in order ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].