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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3381-3390 out of 6134

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Anonymous

06/01/19

4 out of 5

Zoom is pretty unreal!

What do you like best? Zoom is awesome because it allows you not only to video chat with someone online, but also to share your computer screen with them! What do you dislike? Honestly, I didn’t dislike much. It was a bit hard figuring out how to share my screen, but I figured it out pretty quickly. Recommendations to others considering the product: Definitely go for it if you need to video conference or share documents on your computer live with another user. Super simple and ...

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Anonymous

06/01/19

4 out of 5

a useful tool to communicate

What do you like best? I like the zoom works very well for me, since I can connect with my colleagues and clients in real time from any place where it is with an Internet connection, we can also assemble meetings with other branches without traveling and that allows us to save money . What do you dislike? Sometimes it does not work properly and it hangs up and, finally, the audio button does not activate and I can not listen to the conference. I have to go several times to work ...

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Anonymous

06/01/19

3.5 out of 5

Making conferences with Zoom is much easier.

What do you like best? Zoom has multiple functions, these allow it to be easier to make quality video conferences. One of the functions that I like most is "screen sharing", this tool is very useful and works quite well, I usually use this option when meeting with clients, it allows me to show on my screen all the advances and to make samples during presentations it's great. I really like Zoom that offers a fremium plan with quite important and complete features that make the ...

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Anonymous

06/01/19

5 out of 5

Amazing way to connect

What do you like best? I love that it is super easy to use and set up. You can send a link to allow people to join you for conferences, and it is great if most of the people are located in various places. What do you dislike? The first setup can be a real pain, but after that it is smooth sailing. Recommendations to others considering the product: If you have people who work all over the place, this is a great way to hold meetings, especially if you happen to work from home. ...

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Anonymous

06/01/19

5 out of 5

If you want Quality Video Conferences and Webinars, Zoom!! Is Yours

What do you like best? With zoom, you can make an online conference video with up to 500 people connected. It has a simple interface and it is easy to use. Zoom is efficient and effective in creating webinars and Conference videos as it allows a two-way recording. Like any other application, it is easy to install zoom, you only require internet connection. Also, adding on, Zoom can record videos for later references. This really is effective since sometimes you can get an emergency that ...

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Anonymous

06/01/19

5 out of 5

No need for travel

What do you like best? Zoom makes it easy to meet and collaborate with colleagues and students at a distance. It’s been particularly useful in Hawai`i, as we have campuses across islands and Zoom brings us closer together! What do you dislike? There is the occasional lag due to bandwidth or connectivity issues but mostly, I have no complaints. What problems are you solving with the product? What benefits have you realized? Communication and collaboration

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Anonymous

06/01/19

5 out of 5

Amazing tool for Video conferencing!

What do you like best? Zoom is explicitly designed for hosting webinars, teaching online courses, video conferencing, virtual meetings and so much more. I started using the Zoom while I was doing my internship. Zoom was the friend in need whenever we had town hall meetings, code reviews, webinars about many interesting topics, and so much more. The best thing I like about Zoom is that its webinar functionality. The size of the participants can vary from 100 to 10000 attendees. Since the ...

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Anonymous

06/01/19

5 out of 5

Zoom is a great tool

What do you like best? Zoom is cross-platform and joining a meeting is very quick, and the integration with the google calendar is awesome. The UI is very friendly and the video/audio quality is amazing. What do you dislike? Some problems occurs when your internet speed is slow, and it sometimes affects the overall meeting quality. What problems are you solving with the product? What benefits have you realized? Zoom helped me work remotely and connect with other easily,.

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Anonymous

06/01/19

5 out of 5

zoom is great, guuao that videos.

What do you like best? zoom I like everything, I take it on my phone and my computer, now distances are not a problem for me, I prepare a class almost daily with my students from this portal. I also use it to keep in touch with my students. the videos are very fluid, it is super easy to access it, I can establish communication with more than 200 people at the same time, no matter where you are. What do you dislike? to use zoom you only need to have a good internet, the app is updated ...

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Anonymous

06/01/19

5 out of 5

excellent quality video conferencing in HD

What do you like best? I love it because it is a different form of videoconference in a dynamic and didactic way and that allows us to make our presentations with slides, maps, images, audio videos and any other recuerso that we want to use, having a desktop application that leaves everything within reach of our hands allowing us a capacity of thirty people with excellent image capacity, giving us the opportunity to schedule our chat and invite by mail What do you dislike? The use of ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].