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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3371-3380 out of 6134

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Anonymous

06/02/19

4.5 out of 5

Great for screensharing and teleconferencing

What do you like best? Simple interface. Integrates well into Outlook for scheduling needs. Good mobile app which is easy to use as well and is consistent when compared to the web or full client version. What do you dislike? Nothing I can think of - this is a very solid platform for video conferencing, collaboration, screensharing. Recommendations to others considering the product: Worth strong consideration especially at the price point. What problems are you solving with the ...

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Anonymous

06/02/19

3.5 out of 5

Decent

What do you like best? We use Webex which can often be a pain for non users to log into. Zoom seems to be easier especially if someone wants to use their laptop for talk. What do you dislike? Not used to the interface yet, looks a little cheesy compared to Webex. What problems are you solving with the product? What benefits have you realized? Makes starting up a new web conf easy, it's also pretty stable from what I've seen

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Anonymous

06/02/19

5 out of 5

Amazing

What do you like best? I like that I can connect with team member mates to have a meeting with out having to be in the same room What do you dislike? You can’t connect at different times like on Facebook live I can watch it later What problems are you solving with the product? What benefits have you realized? I set reminders to make my meeting times

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Anonymous

06/02/19

5 out of 5

conference withzoom comunication

What do you like best? 1 is a very good tool when it comes to starting a business and expand it, 2 is very easy to use, 3 you can perform, 3 simplemeetings, 4 work, 5 family, 6 business or group chat, offers the best service in, 7 video, 8 screen shared, 9 audio, offers 10 calls, 11 messages, at the same time as the video, 11 you can register whith a gmail account, 12 no matter how far away we are from the start of the conference, 13it can be free or pay everything depends on our need, 14 ...

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A

Anonymous

06/02/19

5 out of 5

Awesome for meetings, webinars, chats

What do you like best? Recently switched from love me and products over to Zoom completely internally, client meetings, support, and webinars. I have yet to find something I do not like. The customer service is awesome price is right, and it does everything the other programs in its class today. What do you dislike? I haven’t found anything. It’s an awesome product! Recommendations to others considering the product: Get it before pricing increases. What problems are you solving ...

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Anonymous

06/02/19

5 out of 5

Awesome

What do you like best? Its great to conduct webinars and training very smooth and consistent. I like the fact that all the participants can be seen and every one could contribute through chat. I also likes the screen sharing option. What do you dislike? When screen is being shared the chat and the other participant screens did not 100% fit in well to show the screen had to time to time move elements around to be undisturbed. Recommendations to others considering the product: ...

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A

Anonymous

06/02/19

5 out of 5

Zoom is the best for my lectures videos.

What do you like best? With this application to be in contact with all my group of clients and I can make live videos, it is very good tool what I like more Aes that is free, and of very good quality, almost does not occupy space in my phone or in my computer. Also I have the option to write by chat. The best thing is that it presigns to connect to more than 100 people at the same time. What do you dislike? I like everything I can do with this apliccaion, is great number one for me, ...

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Anonymous

06/02/19

5 out of 5

Collective video call.

What do you like best? I use Zoom because it is a really efficient application when making video calls with a large group of people, also because it allows you to share screen, audio, with many people at the same time and allows me to join meetings for free through a link of meeting. What do you dislike? I am very satisfied with the service received by ZOOM, I have nothing negative to mention. Recommendations to others considering the product: I recommend implementing ZOOM in ...

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Anonymous

06/02/19

5 out of 5

Very effective on presentations

What do you like best? i love the fact that anyone can use this system even if they don't have an account. this makes meetings with anyone easily accessible. Prior to zoom, i used to use Join.me years ago but this one seems to be a lot easier for everyone. What do you dislike? So far i haven't really found any major cons aside from the mobile option. Presentations can be pretty small when viewing from a mobile phone. Recommendations to others considering the product: Try the ...

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Anonymous

06/02/19

5 out of 5

Excellent for scheduling, meeting, & recording

What do you like best? I love the Calendly integration, ability to easily schedule, and options for recording audio with Zoom. What do you dislike? The Calendly integration was confusing at first, but that's on Calendly's end. I've heard others complain about losing recordings, but that hasn't happened to me yet. Recommendations to others considering the product: If you're looking to record audio, Zoom puts each participant in their own audio file which is super helpful for editing. ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].