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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3251-3260 out of 6134

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Anonymous

06/07/19

4 out of 5

Platform based on the cloud, ideal to carry out meetings online.

What do you like best? Zoom is a great platform based on the cloud, ideal for any company regardless of its size. This tool has intant messaging, video conferences, file sharing, all this in one platform. I really like to use the video conference function because at the same time that I communicate with my colleagues or clients I can send them files referring to the topic that is being discussed without having to go to the email, this makes my work faster and less complex. I also like ...

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A

Anonymous

06/07/19

4 out of 5

Very fast adaptations.

What do you like best? This software contains a very good structure for the management and use it contains, this is a very important way to be able to perform since it has a very accessible insurance that allows to use it in a simpler way, it is distributed in different accesses such as what is access to a chat that is made up of two or more people who can access the same conversation to work together or perform different actions within it. To hold meetings, it contains great ...

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A

Anonymous

06/07/19

4.5 out of 5

excellent for video calls at any time

What do you like best? zoom is a videoconferencing tool that allows multiple flames by sharing screens of them. shows a link in the calls to invite without making configuration. allows the reproduction of the video in real time and be able to make the recording of the calls. You can make work meetings or receive classes because their quality is high and safe. What do you dislike? Sometimes calls are delayed. Only the video calls can see a limit of people. it's a bit expensive and the ...

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A

Anonymous

06/07/19

4.5 out of 5

Team conferences for big projects

What do you like best? With Zoom, it is so easy to connect to a call, to invite participants and even to host the meeting. It does not only provide video calls with a great quality, but it also allows for sharing files within the same platform. Something great about Zoom is that it offers a screen share option, something that has come to be very helpful when I’m trying to explain the main functions of a software or app we’re developing. But the best thing about Zoom is that it allows for ...

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A

Anonymous

06/07/19

4.5 out of 5

Great for meetings and hosting Trainings

What do you like best? I like that you can record meetings and then they get stored in the cloud. After the recording is processed they will email you an audio transcript as well as a link to the video of the meeting. Absolutely great for hosting training webinars. What do you dislike? Clients will has to download the zoom software. They do make this easy for customers but it is kind of a negative to have them download it instead of going to a website. Recommendations to others ...

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A

Anonymous

06/07/19

4.5 out of 5

It's a high definition meeting application with video and screen sharing for a large group.

What do you like best? It help you stay connected wherever you are. It has a crystal clear face to face video. It's great with high quality screen sharing. It's effective in instant messaging. What do you dislike? It's a great high definition meeting application but it require internet connection to function. Recommendations to others considering the product: Yes i would recommend because it help you stay connected wherever you are with crystal clear face to face video , ...

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Anonymous

06/06/19

5 out of 5

Great zoom conference experience

What do you like best? No lag, even across continents, can easily share screen and project PowerPoints. What do you dislike? It’s a bit confusing to turn on / off the mic through the app vs directly from the computer. Raising hands feature is confusing. Recommendations to others considering the product: Great product What problems are you solving with the product? What benefits have you realized? Great for video conference with lots of people, either on computer or on road ...

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A

Anonymous

06/06/19

5 out of 5

excelent experience

What do you like best? it is so easy to initiate meetings. The participants who have never tried zoom before, manifested that was so easy to acced to the meeting. Also, the plataform is friendly. What do you dislike? only to access to 40 minutes free. and writte 40 characters for this part What problems are you solving with the product? What benefits have you realized? quiclky connection. There is no necesary to open an account

A

Anonymous

06/06/19

5 out of 5

zoom review

What do you like best? zoom is very good app for scheduling meeting,calls and any other uses also.we can setup our meeting with zoom and also we can share our files to other person. it is best application to sharing screen.we can share content on scree, it will be good presentation purpose. What do you dislike? some time we faced issue like screen is lagging of time automatically screen was interconnection and giving error for joining. also if host not joined some time showing ...

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A

Anonymous

06/06/19

5 out of 5

Zoom is a great piece of software

What do you like best? I like that it isn't clunky and is just as commonly used as Skype. It's easy to schedule meetings and just share a link with the other person. There's no exchanging Skype IDs to worry about or downloading widgets and software like for WebEx or Skype. It makes video chat meetings a lot easier. What do you dislike? I have not encountered anything I would consider a downside yet. What problems are you solving with the product? What benefits have you realized? No ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].