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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3261-3270 out of 6134

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Anonymous

06/06/19

5 out of 5

Zoom Good Application

What do you like best? Zoom is a very good application performance wise it is unbeatable.the best part is we can set up a meeting with team members and the clients for discussion about the projects and we can schedule the meeting using outlook the video quality is good it supports HD and it can be used on both Desktop and mobile and we can share the screens easily with the group members who are in the call. What do you dislike? Till now I didn't find any problem with the application.it ...

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A

Anonymous

06/06/19

3.5 out of 5

I think it's a perfect tool for communication

What do you like best? very good videoconferencing tool perfect to interact globally, is very good for meetings with groups is practical and simple to use. the experience of videoconference without problems very good audio and video quality What do you dislike? So far there is nothing that disgusts me about this tool, the experience has been positive. What problems are you solving with the product? What benefits have you realized? What can I say is a very good tool I recommend

A

Anonymous

06/06/19

5 out of 5

Zoom meeting

What do you like best? Zoom meetings offer the best conference calls in the business as this offers very good audio and screen sharing. The mobile app which is very useful for the people who want to attend business meetings outside office which is on par with the application. In addition, the chat option in the calls allows for links and file sharing platform. What do you dislike? I have been using zoom meetings for more than an year and I have not encountered any major negatives ...

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A

Anonymous

06/06/19

5 out of 5

zoom is all I need, to be in contact with my group.

What do you like best? I like to zoom because it is a free account that gives me the opportunity to keep in touch with my group of friends, family and colleagues. it's great the possibility of being able to make meetings in vido no matter where each one is, it's 40 minutes free, but I can do the amount of 40 minute sessions you need in the same day. the best thing is that I can add more than 100 people to the same room without affecting the effectiveness of the transmission. What do you ...

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A

Anonymous

06/06/19

3.5 out of 5

Easy way to video conference

What do you like best? Was easy to set up a chat for our weekly meetings. What do you dislike? Had a few glitches with sound but could have been a user error. Recommendations to others considering the product: Once set up, meetings are a breeze. Screen share makes it easy to share ideas. What problems are you solving with the product? What benefits have you realized? Able to meet as a group from anywhere saving time and money

A

Anonymous

06/06/19

3.5 out of 5

Great for internal chats

What do you like best? It is very easy to chat with coworkers through the Zoom chat interface. The video conferencing is pretty easy as well as the screen sharing functionalities. What do you dislike? I wish the meeting invites were a bit more streamlined. I hate that the invite contains so many dial in options, etc when my invitees really just need the dial-in info and a link if I'm screen sharing. Recommendations to others considering the product: It is a great software if ...

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A

Anonymous

06/06/19

4.5 out of 5

Best video conferencing solution

What do you like best? Video and audio qualities both are very good. Both windows and mobile applications are very easy to use. No training is required to use this software. Desktop screen sharing feature is very helpful in live presentations. What do you dislike? No issue found in this software till today. Zoom is a vital part of our organisation's communication channel. What problems are you solving with the product? What benefits have you realized? Zoom is really helpful for us ...

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Anonymous

06/06/19

4.5 out of 5

have your lectures online wherever you are

What do you like best? The program is incredible, with it we can hold lectures, hold conferences all in high quality videoconference mode with several participants to anywhere in the world that professionals are or their viewers. What do you dislike? Zoom depends a lot on a good quality internet speed connection. If a participant is of poor quality, their conversations and images will have quality compromise and distortions. Recommendations to others considering the product: The ...

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A

Anonymous

06/06/19

4.5 out of 5

smooth video zoom, clear audio and instant exchange.

What do you like best? I like it because it is a very good and very dynamic application, it facilitates communication anywhere in the world, with important options such as screen sharing. Ideal for business presentations, business management reports, etc. What do you dislike? I love this platform. But the only thing I do not like is that they cut meetings every 40 minutes. Recommendations to others considering the product: I recommend people who wish to offer online courses and ...

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A

Anonymous

06/06/19

4 out of 5

I’ve used it to do a video conference with some teachers.

What do you like best? Being able to see everyone’s face and being able to hear everyone while having a video conference. What do you dislike? I’m not sure. I had a great experience using it and don’t really have anything to complain about. Recommendations to others considering the product: Download the app and make a profile. It’s easy to use and awesome for video conferencing What problems are you solving with the product? What benefits have you realized? Being able to ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].