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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3241-3250 out of 6134

A

Anonymous

06/07/19

5 out of 5

Makes long distance meetings easy between organizations

What do you like best? It works better than any other app I have tried for video conferencing. Other apps have specific values to them, but none of them meet the capabilities of Zoom when it comes to group meetings held online. What do you dislike? We use Zoom because we have employees all over the US. It rarely malfunctions. I am sure it has happened before, but no specific instance comes to mind. Recommendations to others considering the product: I am not sure of the pricing ...

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A

Anonymous

06/07/19

5 out of 5

Best Video Conferencing You Can Buy

What do you like best? Zoom really does have the best video and audio quality you can buy when it comes to email marketing What do you dislike? I would like to see some additional features Recommendations to others considering the product: We love using this for our video conferences. We do giant meetings at the end of each month so its important for them to be high quality. I highly recommend this to any company needing reliable video conferencing What problems are you solving ...

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A

Anonymous

06/07/19

5 out of 5

Great video conferencing solution

What do you like best? Zoom allows our faculty to easy facilitate even large classes of students. The breakout feature is especially useful inn order to let students work together in-class and collaborate with one another. What do you dislike? The scheduling feature is very frustrating to use, we have honestly stopped using it. Also the LTI Integration sometimes has trouble because it assigned admin rights to the first person in the room and not necessarily the correct faculty member. ...

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A

Anonymous

06/07/19

5 out of 5

Great videoconferencing tool

What do you like best? Video conferencing with multiple people at the same time. What do you dislike? There are not many downside. Only one is probably having to restart a conference after 40 mins if you don’t have a business account. What problems are you solving with the product? What benefits have you realized? Zoom helps with any supervision conferences if someone is sick or cannot get to the office.

A

Anonymous

06/07/19

5 out of 5

Incredible application.

What do you like best? I like a lot of zoom because thanks to this palicacion I can do free conferences videos, no matter where you find my friends, partners or family we can communicate easily thanks to this application. What do you dislike? Best of all is that with zoom I have managed to shorten the distances, for me this application has nothing wrong, it is free, does not occupy much space and allows me to keep in communication, from the car, the house, the work. Recommendations ...

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A

Anonymous

06/07/19

5 out of 5

zoom para reuniones fluidas sin interrupciones

What do you like best? zoom en una herramienta facil de utilizar y amigable con el usuario a la hora de hacer reuniones por todo el mundo pueden estar conectadas mas de 100 personas a la vez y la conexion es estable eso me gusta mucho de zoom ya que llevo tiempo utilizandolo y jamas me ha fallado siempre ha estado para mi en momentos importantes es por eso que confio plenamente en la herramienta y se que cualquier urgencia zoom estara ahi para ayudarme a solventarla desde cualquier parte ...

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A

Anonymous

06/07/19

5 out of 5

Zoom is the best client for video conferencing

What do you like best? I find the video / audio quality to be very high, the ability to move and modify how other screens are displayed, and the ability to easily record calls (which then come with searchable automatic transcriptions! to be beyond helpful. Can’t imagine asking for anything more. What do you dislike? No downsides at all. Just dreading the inevitable time where some hot shot who wants to make a name for themselves decides it needs to be completely overhauled for no ...

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Anonymous

06/07/19

5 out of 5

find Zoom live good

What do you like best? an institution objective cannot be reached if the organization lacks a well established collaboration platform. Zoom has more than amazing features; ability to send email invitations, video conferencing, ability to record conference data and information, presentation annotation which makes it easier for presenters, easy to conduct surveys through polls and questions and answers, high volume charts features, well developed web app, ability enable users switch to ...

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A

Anonymous

06/07/19

5 out of 5

Excellent features available in Zoom

What do you like best? Ease of registering and use. User friendly and best of all it is free. What do you dislike? Limited time available for free user. Shall consider having additional options for paid user. Those that are not heavy user should be paying less. Recommendations to others considering the product: Reduce fee for paid zoom user. Extend the meeting / conference call time for free user. What problems are you solving with the product? What benefits have you realized? ...

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Anonymous

06/07/19

5 out of 5

Zoom for work

What do you like best? I use zoom for work and it is great. I like that you can send the link without needing to download anything. What do you dislike? I don’t like that there is a 45 minute time limit. I don’t like that the controls can be hard to use. What problems are you solving with the product? What benefits have you realized? My job uses zoom for conferences and we get kicked out at the 45 minute mark and have to resend the link to get back in.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].