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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3061-3070 out of 6134

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Anonymous

06/19/19

5 out of 5

What Can’t Zoom Do

What do you like best? Zoom is by far the best video conferencing software I have ever worked with. Their interface is simple enough when novice users can understand how to get things done without needing assistance. I’ve even used it before when video cameras go down. What do you dislike? I really can think of anything hah I dislike. What problems are you solving with the product? What benefits have you realized? We use it for screen sharing and videoconferencing. It saves us ...

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Anonymous

06/19/19

5 out of 5

improve collaboration network.

What do you like best? quality audio and video conferencing ability easy in planning and scheduling meetings admin controls tools for managing disaster during meetings screen sharing capability recording meetings information and data slideshow for simple presentations high text charting ability flexible in conducting polls and surveys sharing of files and documents is easy and reliable mobile apps for smartphones and i phones user authentication tools for ...

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Anonymous

06/18/19

5 out of 5

Very Professional

What do you like best? I used Zoom for interviewing candidates at the college I attend. It was a very professional way to do a group call. Many other students called in and it was an easy, painless process. What do you dislike? I want it to be clearer when you are on mute so that I can relax and know that I am muted. Sometimes it’s hard to know. What problems are you solving with the product? What benefits have you realized? Group calling from far distances, interviewing in a ...

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Anonymous

06/18/19

5 out of 5

LOVE ZOOM

What do you like best? We just got this a few weeks ago at work and I LOVE it. Very user friendly. What do you dislike? I haven’t found anything yet that I dislike. What problems are you solving with the product? What benefits have you realized? Video conferencing has never been easier from around the country in large groups of people at the same time!

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Anonymous

06/18/19

4 out of 5

Good tool for the video confessing call

What do you like best? this is amazing tool for the video calling with the client in our company we use this software to meeting with the client with the difference difference places with all the team member and client can connected with the different different location What do you dislike? Sometime the problem with the connectivity that i don't like sometime may be the issue with low internet connection Recommendations to others considering the product: Those who are looking for ...

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Anonymous

06/18/19

4 out of 5

Zoom facilitates video conferencing.

What do you like best? Zoom is the platform that offers the most stable and reliable videoconferencing service with which I have worked so far. I am guided by this tool that realizes the quality of the audio and video of its conferences are amazing. It works very well with bandwidth. I like the functions of sharing screens and sharing files in real time. These two together are a powerful weapon within the office for quick teamwork. Scheduling conferences is super easy as well as ...

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Anonymous

06/18/19

5 out of 5

Excellent video and call tool

What do you like best? It is very easy to use and I can connect with others easily. I have done many hiring interviews through this platform. What do you dislike? I don’t have any dislikes. It has all the features I need to stay connected. What problems are you solving with the product? What benefits have you realized? No problems with zoom. I enjoy being able to use it on my phone and the pc. It is user friendly.

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Anonymous

06/18/19

5 out of 5

I like it better than GoTo Meeting

What do you like best? Easy for the client to use and keep appointments, it also automatically records your video and saves it in case you forget to record What do you dislike? video quality usually sucks. I've done it from Miami > Miami, Miami > CA, Vietnam > Spain, Italy> USA...always sucks What problems are you solving with the product? What benefits have you realized? Easy video calling. I wish there were better video & mic enhancement recommendations, but this makes ...

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Anonymous

06/18/19

5 out of 5

Best onlines business meeting i have ever seen

What do you like best? Video & and audio quality and mostly is the free version for lifetime. Easy to use, easy to share the screen and add as many as participant on free version upto 40 min. Video and audio clarity is much better than any other existing apps What do you dislike? None, but atleast extension from 40 min to 60 min when more than one participant is there for free version Recommendations to others considering the product: Yes for sure, have been already doing that What ...

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Anonymous

06/18/19

5 out of 5

Effortless

What do you like best? It is easy. One link to click, one time downloading the interface, it works on every system. Screen sharing easy. What do you dislike? Didn't encounter any downsides. I got the basic subscription so meeting times are unlimited. (otherwise you get a max of 40 minutes per meeting Recommendations to others considering the product: If you want an easy solution, simple to set up and use, simple to invite others and good quality calls, consider Zoom What ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].