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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3051-3060 out of 6134

A

Anonymous

06/19/19

4 out of 5

Easy and simple video platform to use, could look more useable.

What do you like best? How easy it is to use and simple- way better than Skype and other video platforms I've tried. What do you dislike? Once you're on the actual platform, it's a little confusing to find features (screen share, etc.. I interviewed hundreds of people on the platform and it's not obvious at all how to turn on your screen for the video. What problems are you solving with the product? What benefits have you realized? Problems- being more clear before the call how to ...

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A

Anonymous

06/19/19

4.5 out of 5

It's easy to use and provide very good quality video features

What do you like best? Zoom as on of the best screen sharing options What do you dislike? A little pricey. The user interface is not that intuitive. You can't join a call if the host has not logged in. What problems are you solving with the product? What benefits have you realized? Easy to use -- just send a link to the participants in the call and they can easily join. Good sound and video quality. Sharing screen to participants. Participants can join via a computer ...

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A

Anonymous

06/19/19

4.5 out of 5

Very user friendly

What do you like best? The program is straightforward, and allows teams to collaborate together very well What do you dislike? sometimes connecting to a meeting room can be difficult What problems are you solving with the product? What benefits have you realized? Zoom allows people working remotely to feel connected to their team. also, guest speakers presentations can be seen remotely when i dont have time to walk to them

A

Anonymous

06/19/19

4.5 out of 5

Best tool for video conferencing.

What do you like best? The things i like about zoom are; 1. It is very easy to use and friendly. 2. Easy to install and understanding of its features aren't difficult. 3.offers good video and recording quality. 4. Zoom has is accessible both on mobile and desktop. 5. The software has the ability to record video for future use. 6. Its free and accessible, with no difficulties at all. What do you dislike? Based on my experience, i do not dislike any features of zoom, ...

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A

Anonymous

06/19/19

4.5 out of 5

Solution for large remote meetings

What do you like best? I like that it is a software to make meetings or video conferences very safe and reliable, it is easy to use, the user interface is quite simple, this avoids the complications of use, the option to share screen is quite good and very useful It really saves a lot of time. I also like the ability to save the videos recorded in the software. What do you dislike? The only thing I do not like about this tool is that it consumes a lot of resources from the computer or ...

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A

Anonymous

06/19/19

3.5 out of 5

Webinar with 6 peoples

What do you like best? To separate into groups for the people, it is really fantastic! What do you dislike? 1. I did a video record for my meeting, but it was stopped in the middle due to lack of the space of my laptop. I hope this kind of remind can pop out when I started to record. 2. When I re-group the groups, I need to wait 60 seconds, I didn't count this timing in my meeting agenda, I suggest to remove 60 seconds tolerance. 3. Some of my meeting members, they used ZOOM for ...

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Anonymous

06/19/19

5 out of 5

Zoom Your Meeting!

What do you like best? It has a great connection with no dropping calls. What do you dislike? I have nothing to dislike about Zoom has what I need. Recommendations to others considering the product: Easy to use What problems are you solving with the product? What benefits have you realized? If you have team members that are a distance away its a great way to have meetings together.

A

Anonymous

06/19/19

5 out of 5

the zoom is the best of communication.

What do you like best? what I see in zoom is that it has several tools like share screen and show my face at the same time, and also how I can create room and give the code to all to enter the room. What do you dislike? I do not see anything negative I like everything in zoom. What problems are you solving with the product? What benefits have you realized? helped me to communicate with my friends in a professional manner.

A

Anonymous

06/19/19

3 out of 5

Great most of the time...

What do you like best? Zoom is wonderful for video conferencing and interviews. What do you dislike? Zoom often takes a while to load, can be confusing for those who are unfamiliar with the software, and is not always reliable. What problems are you solving with the product? What benefits have you realized? Zoom allows us to connect with colleagues from all over the world and helps us gain better business and self care practices.

A

Anonymous

06/19/19

5 out of 5

Friendly zoom

What do you like best? The fact that its free and very useful for meetings with various clients. What do you dislike? I can't think of anything negative about zoom apart from the fact that it might lag or echo (which is very minimal though Recommendations to others considering the product: Zoom is easy to use and free and hence I recommend others to use it for since it is very useful for meetings. What problems are you solving with the product? What benefits have you realized? ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].