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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3071-3080 out of 6134

A

Anonymous

06/18/19

5 out of 5

Amazing video quality.

What do you like best? It is software that has incredible video and audio quality. Can be used for meetings or even video or voice calls. It has an affordable cost for everything it delivers. We recommend. What do you dislike? Nothing negative to report because everything always worked well. What problems are you solving with the product? What benefits have you realized? Collaborates a lot in creating virtual meetings. It is possible to customize them. Several people can attend the ...

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A

Anonymous

06/18/19

4.5 out of 5

A Very Dependable Video Conference Service

What do you like best? It's very easy to setup a meeting, whether it's with clients or family back home. Video quality is great. I've never had a drop or freeze up. Zoom is very dependable! What do you dislike? My only complaint is that there could be an easier way to make the meeting shareable with the meeting participants. Recommendations to others considering the product: Zoom knows you have options when it comes to video conferencing. For the security and convenience of ...

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A

Anonymous

06/18/19

5 out of 5

Simple & functional

What do you like best? Fast, reliable, all the important features are there, while kept simple What do you dislike? Having to install a windows app. 40 min limit for free users What problems are you solving with the product? What benefits have you realized? Large group calls & Call recording

A

Anonymous

06/18/19

5 out of 5

Zoom

What do you like best? I find the ease of accessibility for screen sharing to be the single most valuable future on Zoom. It is built for the tech savvy business person to use, and it does a great job at serving that function. With that in mind, I also believe that it is fairly easy to understand the entirety of the Zoom platform, and doesn't require extensive tutorials to become familiar with. What do you dislike? I can't really point out a single thing that i dislike about zoom ...

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A

Anonymous

06/18/19

5 out of 5

awesome!

What do you like best? Very clear image and surely like sharing documents for a awesome experience What do you dislike? i dont know for how long can i use it for free ?? What problems are you solving with the product? What benefits have you realized? time, mobilization for personnel meeting

A

Anonymous

06/18/19

5 out of 5

Zoom is Awesome!

What do you like best? The Best thing I like about Zoom is its virtual background services we can change our background at any time with any image we want this really gives the freedom to be anywhere virtually. AAlso when we record video its file size is too small than any other recorder. What do you dislike? Zoom works really good but sometimes it gets slower and we accidentally miss our important information Recommendations to others considering the product: One should try use ...

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A

Anonymous

06/18/19

5 out of 5

Best calling and meeting space tool

What do you like best? Zoom gives me freedom to schedule a meeting with guests for future with options for password and waiting room. Zoom so far is the best app that I have used for professional calls/meetings/conferencing/interviewing. It has easy to use interface when it comes to schedule a meeting. As a guest, zoom has several options while the call to share screen, record the meeting, add multiple hosts to the meeting/call room and chat at the same time. What do you dislike? To ...

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A

Anonymous

06/18/19

5 out of 5

Thank you for this service

What do you like best? Simple to join - your invited guests get a click-through without fuss. What do you dislike? Human frailty - people don't find the video and mute options because they don't run their cursor over the bottom of the screen! What problems are you solving with the product? What benefits have you realized? Quality of video and sound. Multiple participants in various parts of the world.

A

Anonymous

06/18/19

5 out of 5

Zoom is the BEST!

What do you like best? Ease of use, clarity of connection with participants. Rarely any connection problems. What do you dislike? Why do I have to put something here when I don't have anything I dislike to share? Stupid question. Stupid requirement. What problems are you solving with the product? What benefits have you realized? I am a president of a nonprofit club, and I use zoom for my officers meetings.

A

Anonymous

06/18/19

5 out of 5

I use it a lot for school. But i still don’t know how to share link to set up meetings.

What do you like best? It can be used from anywhere. Also, very easy to use and one time payment. What do you dislike? I still don’t know how to share link if I was to set up a meeting. It can be very confusing. Even though, it looks very easy to use. Recommendations to others considering the product: It’s free to sign up and you can still join meetings without being zoom members What problems are you solving with the product? What benefits have you realized? One of the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].